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Training package details

BSB - Business Services Training Package (Release 3.0)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSB07 - Business Services Training Package 25/Mar/2015

Release Status:
Replaced
Releases:
ReleaseRelease dateApproval process
(View details for release 8.0) 25/Jan/2022 Endorsement date: 17/Nov/2021
(View details for release 7.2) 23/Jul/2021 Minor upgrade (Approval date: 23/Jul/2021)
(View details for release 7.1) 12/Feb/2021 Minor upgrade (Approval date: 12/Feb/2021)
(View details for release 7.0) 19/Oct/2020 Endorsement date: 12/Aug/2020
(View details for release 6.1) 07/Jul/2020 Minor upgrade (Approval date: 02/Jul/2020)
(View details for release 6.0) 28/Feb/2020 Endorsement date: 03/Dec/2019
(View details for release 5.0) 30/Aug/2019 Endorsement date: 05/Jun/2019
(View details for release 4.0) 21/Feb/2019 Endorsement date: 04/Dec/2018
3.0 (this release) 27/Sep/2018Endorsement date: 05/Jun/2018
(View details for release 2.0) 14/Jan/2016 Endorsement date: 12/Oct/2015
(View details for release 1.2) 19/Jun/2015 Minor upgrade (Approval date: 19/Jun/2015)
(View details for release 1.1) 09/Apr/2015 Minor upgrade (Approval date: 09/Apr/2015)
(View details for release 1.0) 25/Mar/2015 Endorsement date: 06/Mar/2015


Disclaimer:
Following the establishment of the new training package development process, any references to the former Skills Service Organisations (SSOs) or Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Jobs and Skills Council (JSC) listed below.

Training Package Developer

Organisation:
Future Skills Organisation 
Replaced release

You are currently viewing the components related to release 3.0.
The current release is release 8.0View release 8.0 details.

Qualifications

 CodeTitleUsageRelease

Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I

 BSB10115 - Certificate I in BusinessCertificate I in BusinessSuperseded

Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II

 BSB20115 - Certificate II in BusinessCertificate II in BusinessSuperseded
 BSB20215 - Certificate II in Customer EngagementCertificate II in Customer EngagementSuperseded

Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III

 BSB30115 - Certificate III in BusinessCertificate III in BusinessSuperseded
 BSB30215 - Certificate III in Customer EngagementCertificate III in Customer EngagementSuperseded
 BSB30315 - Certificate III in Micro Business OperationsCertificate III in Micro Business OperationsSuperseded
 BSB30415 - Certificate III in Business AdministrationCertificate III in Business AdministrationSuperseded
 BSB30515 - Certificate III in Business Administration (International Education)Certificate III in Business Administration (International Education)Deleted
 BSB30615 - Certificate III in International TradeCertificate III in International TradeDeleted
 BSB30715 - Certificate III in Work Health and SafetyCertificate III in Work Health and SafetySuperseded
 BSB30815 - Certificate III in RecordkeepingCertificate III in RecordkeepingSuperseded
 BSB30915 - Certificate III in Business Administration (Education)Certificate III in Business Administration (Education)Superseded
 BSB31015 - Certificate III in Business Administration (Legal)Certificate III in Business Administration (Legal)Superseded
 BSB31115 - Certificate III in Business Administration (Medical)Certificate III in Business Administration (Medical)Superseded
 BSB31215 - Certificate III in Library and Information ServicesCertificate III in Library and Information ServicesSuperseded

Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV

 BSB40215 - Certificate IV in BusinessCertificate IV in BusinessSuperseded
 BSB40315 - Certificate IV in Customer EngagementCertificate IV in Customer EngagementSuperseded
 BSB40515 - Certificate IV in Business AdministrationCertificate IV in Business AdministrationSuperseded
 BSB40615 - Certificate IV in Business SalesCertificate IV in Business SalesSuperseded
 BSB40715 - Certificate IV in FranchisingCertificate IV in FranchisingDeleted
 BSB40915 - Certificate IV in GovernanceCertificate IV in GovernanceDeleted
 BSB41015 - Certificate IV in Human ResourcesCertificate IV in Human ResourcesSuperseded
 BSB41115 - Certificate IV in International TradeCertificate IV in International TradeSuperseded
 BSB41415 - Certificate IV in Work Health and SafetyCertificate IV in Work Health and SafetySuperseded
 BSB41515 - Certificate IV in Project Management PracticeCertificate IV in Project Management PracticeSuperseded
 BSB41618 - Certificate IV in Business (Procurement)Certificate IV in Business (Procurement)Superseded
 BSB41715 - Certificate IV in RecordkeepingCertificate IV in RecordkeepingSuperseded
 BSB41915 - Certificate IV in Business (Governance)Certificate IV in Business (Governance)Superseded
 BSB42015 - Certificate IV in Leadership and ManagementCertificate IV in Leadership and ManagementSuperseded
 BSB42115 - Certificate IV in Library and Information ServicesCertificate IV in Library and Information ServicesSuperseded
 BSB42215 - Certificate IV in Legal ServicesCertificate IV in Legal ServicesSuperseded
 BSB42315 - Certificate IV in Environmental Management and SustainabilityCertificate IV in Environmental Management and SustainabilitySuperseded
 BSB42415 - Certificate IV in Marketing and CommunicationCertificate IV in Marketing and CommunicationSuperseded
 BSB42518 - Certificate IV in Small Business ManagementCertificate IV in Small Business ManagementSuperseded
 BSB42618 - Certificate IV in New Small BusinessCertificate IV in New Small BusinessSuperseded

Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma

 BSB50215 - Diploma of BusinessDiploma of BusinessSuperseded
 BSB50315 - Diploma of Customer EngagementDiploma of Customer EngagementSuperseded
 BSB50415 - Diploma of Business AdministrationDiploma of Business AdministrationSuperseded
 BSB50515 - Diploma of FranchisingDiploma of FranchisingDeleted
 BSB50618 - Diploma of Human Resources ManagementDiploma of Human Resources ManagementSuperseded
 BSB50715 - Diploma of Business (Governance)Diploma of Business (Governance)Superseded
 BSB50815 - Diploma of International BusinessDiploma of International BusinessSuperseded
 BSB51315 - Diploma of Work Health and SafetyDiploma of Work Health and SafetySuperseded
 BSB51415 - Diploma of Project ManagementDiploma of Project ManagementSuperseded
 BSB51518 - Diploma of Business (Procurement)Diploma of Business (Procurement)Superseded
 BSB51615 - Diploma of Quality AuditingDiploma of Quality AuditingSuperseded
 BSB51715 - Diploma of RecordkeepingDiploma of RecordkeepingSuperseded
 BSB51918 - Diploma of Leadership and ManagementDiploma of Leadership and ManagementSuperseded
 BSB52015 - Diploma of ConveyancingDiploma of ConveyancingSuperseded
 BSB52115 - Diploma of Library and Information ServicesDiploma of Library and Information ServicesSuperseded
 BSB52215 - Diploma of Legal ServicesDiploma of Legal ServicesSuperseded
 BSB52318 - Diploma of GovernanceDiploma of GovernanceDeleted
 BSB52415 - Diploma of Marketing and CommunicationDiploma of Marketing and CommunicationSuperseded

Toggle visibility of information in grouping for 'Qualification Level: Advanced Diploma'Qualification Level: Advanced Diploma

 BSB60215 - Advanced Diploma of BusinessAdvanced Diploma of BusinessSuperseded
 BSB60615 - Advanced Diploma of Work Health and SafetyAdvanced Diploma of Work Health and SafetySuperseded
 BSB60815 - Advanced Diploma of RecordkeepingAdvanced Diploma of RecordkeepingSuperseded
 BSB60915 - Advanced Diploma of Management (Human Resources)Advanced Diploma of Management (Human Resources)Superseded
 BSB61015 - Advanced Diploma of Leadership and ManagementAdvanced Diploma of Leadership and ManagementSuperseded
 BSB61115 - Advanced Diploma of ConveyancingAdvanced Diploma of ConveyancingSuperseded
 BSB61218 - Advanced Diploma of Program ManagementAdvanced Diploma of Program ManagementSuperseded
 BSB61315 - Advanced Diploma of Marketing and CommunicationAdvanced Diploma of Marketing and CommunicationSuperseded

Toggle visibility of information in grouping for 'Qualification Level: Graduate Certificate'Qualification Level: Graduate Certificate

 BSB80315 - Graduate Certificate in Leadership DiversityGraduate Certificate in Leadership DiversityDeleted
 BSB80515 - Graduate Certificate in Management (Learning)Graduate Certificate in Management (Learning)Superseded

Toggle visibility of information in grouping for 'Qualification Level: Graduate Diploma'Qualification Level: Graduate Diploma

 BSB80215 - Graduate Diploma of Strategic LeadershipGraduate Diploma of Strategic LeadershipSuperseded
 BSB80415 - Graduate Diploma of Portfolio ManagementGraduate Diploma of Portfolio ManagementSuperseded
 BSB80615 - Graduate Diploma of Management (Learning)Graduate Diploma of Management (Learning)Superseded

Skill sets

CodeSort Table listing the training package skill sets by the Code columnTitleUsageSort Table listing the training package skill sets by the Usage columnReleaseSort Table listing the training package skill sets by the Release column
BSBSS00069 - Archive and Keep Records Skill SetArchive and Keep Records Skill SetDeleted
BSBSS00033 - Aspiring Supervisor Skill SetAspiring Supervisor Skill SetDeleted
BSBSS00034 - Basic Customer Engagement Skill SetBasic Customer Engagement Skill SetDeleted
BSBSS00086 - Campaign Management Skill SetCampaign Management Skill SetSuperseded
BSBSS00070 - Cataloguing Skill SetCataloguing Skill SetDeleted
BSBSS00061 - Cloud Computing and Digital Skills for Business Skill SetCloud Computing and Digital Skills for Business Skill SetDeleted
BSBSS00076 - Conduct Community Liaison to Promote Association Skill SetConduct Community Liaison to Promote Association Skill SetDeleted
BSBSS00075 - Coordinate Committee Activity Skill SetCoordinate Committee Activity Skill SetDeleted
BSBSS00035 - Copyright Skill SetCopyright Skill SetSuperseded
BSBSS00078 - Creative Communication Skill SetCreative Communication Skill SetDeleted
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Units of competency

CodeSort Table listing the units of competency related to this training package. by the Code columnTitleUsageReleaseSort Table listing the units of competency related to this training package. by the Release column
BSBWRT501 - Write persuasive copyWrite persuasive copySuperseded
BSBWRT401 - Write complex documentsWrite complex documentsSuperseded
BSBWRT301 - Write simple documentsWrite simple documentsSuperseded
BSBWRK520 - Manage employee relationsManage employee relationsSuperseded
BSBWRK412 - Contribute to personal developmentContribute to personal developmentSuperseded
BSBWRK411 - Support employee and industrial relations proceduresSupport employee and industrial relations proceduresSuperseded
BSBWRK409 - Prepare for and participate in dispute resolutionPrepare for and participate in dispute resolutionSuperseded
BSBWRK311 - Develop self-awarenessDevelop self-awarenessSuperseded
BSBWOR502 - Lead and manage team effectivenessLead and manage team effectivenessSuperseded
BSBWOR501 - Manage personal work priorities and professional developmentManage personal work priorities and professional developmentSuperseded
BSBWOR424 - Develop a time management planDevelop a time management planSuperseded
BSBWOR404 - Develop work prioritiesDevelop work prioritiesSuperseded
BSBWOR403 - Manage stress in the workplaceManage stress in the workplaceSuperseded
BSBWOR302 - Work effectively as an off-site workerWork effectively as an off-site workerSuperseded
BSBWOR301 - Organise personal work priorities and developmentOrganise personal work priorities and developmentSuperseded
BSBWOR204 - Use business technologyUse business technologySuperseded
BSBWOR203 - Work effectively with othersWork effectively with othersSuperseded
BSBWOR202 - Organise and complete daily work activitiesOrganise and complete daily work activitiesSuperseded
BSBWOR201 - Manage personal stress in the workplaceManage personal stress in the workplaceSuperseded
BSBWHS609 - Advise on the application of safe design principles to control WHS risksAdvise on the application of safe design principles to control WHS risksSuperseded
BSBWHS608 - Assist with applying occupational hygiene to manage WHS risksAssist with applying occupational hygiene to manage WHS risksSuperseded
BSBWHS607 - Apply ergonomics to manage WHS risksApply ergonomics to manage WHS risksSuperseded
BSBWHS606 - Conduct a WHS auditConduct a WHS auditSuperseded
BSBWHS605 - Develop, implement and maintain WHS management systemsDevelop, implement and maintain WHS management systemsCurrent
BSBWHS604 - Evaluate the WHS performance of organisationsEvaluate the WHS performance of organisationsSuperseded
BSBWHS603 - Implement WHS risk managementImplement WHS risk managementCurrent
BSBWHS602 - Facilitate WHS activitiesFacilitate WHS activitiesDeleted
BSBWHS601 - Apply legislative frameworks for WHSApply legislative frameworks for WHSDeleted
BSBWHS510 - Contribute to implementing emergency proceduresContribute to implementing emergency proceduresSuperseded
BSBWHS509 - Facilitate the development and use of WHS risk management toolsFacilitate the development and use of WHS risk management toolsSuperseded
BSBWHS508 - Manage WHS hazards associated with plantManage WHS hazards associated with plantSuperseded
BSBWHS507 - Contribute to managing WHS information systemsContribute to managing WHS information systemsSuperseded
BSBWHS506 - Contribute to developing, implementing and maintaining WHS management systemsContribute to developing, implementing and maintaining WHS management systemsSuperseded
BSBWHS505 - Investigate WHS incidentsInvestigate WHS incidentsSuperseded
BSBWHS504 - Manage WHS risksManage WHS risksCurrent
BSBWHS503 - Contribute to the systematic management of WHS riskContribute to the systematic management of WHS riskSuperseded
BSBWHS502 - Manage effective WHS consultation and participation processesManage effective WHS consultation and participation processesSuperseded
BSBWHS501 - Ensure a safe workplaceEnsure a safe workplaceSuperseded
BSBWHS410 - Contribute to work-related health and safety measures and initiativesContribute to work-related health and safety measures and initiativesDeleted
BSBWHS409 - Assist with workplace monitoring processesAssist with workplace monitoring processesSuperseded
BSBWHS408 - Assist with effective WHS management of contractorsAssist with effective WHS management of contractorsSuperseded
BSBWHS407 - Assist with claims management, rehabilitation and return-to-work programsAssist with claims management, rehabilitation and return-to-work programsSuperseded
BSBWHS406 - Assist with responding to incidentsAssist with responding to incidentsSuperseded
BSBWHS405 - Contribute to implementing and maintaining WHS management systemsContribute to implementing and maintaining WHS management systemsSuperseded
BSBWHS404 - Contribute to WHS hazard identification, risk assessment and risk controlContribute to WHS hazard identification, risk assessment and risk controlSuperseded
BSBWHS403 - Contribute to implementing and maintaining WHS consultation and participation processesContribute to implementing and maintaining WHS consultation and participation processesSuperseded
BSBWHS402 - Assist with compliance with WHS lawsAssist with compliance with WHS lawsSuperseded
BSBWHS401 - Implement and monitor WHS policies, procedures and programs to meet legislative requirementsImplement and monitor WHS policies, procedures and programs to meet legislative requirementsSuperseded
BSBWHS305 - Contribute to WHS issue resolutionContribute to WHS issue resolutionSuperseded
BSBWHS304 - Participate effectively in WHS communication and consultation processesParticipate effectively in WHS communication and consultation processesSuperseded
BSBWHS303 - Participate in WHS hazard identification, risk assessment and risk controlParticipate in WHS hazard identification, risk assessment and risk controlSuperseded
BSBWHS302 - Apply knowledge of WHS legislation in the workplaceApply knowledge of WHS legislation in the workplaceSuperseded
BSBWHS301 - Maintain workplace safetyMaintain workplace safetySuperseded
BSBWHS201 - Contribute to health and safety of self and othersContribute to health and safety of self and othersSuperseded
BSBSUS501 - Develop workplace policy and procedures for sustainabilityDevelop workplace policy and procedures for sustainabilitySuperseded
BSBSUS406 - Identify and apply sustainability rating toolsIdentify and apply sustainability rating toolsSuperseded
BSBSUS405 - Assess, monitor and reduce water useAssess, monitor and reduce water useSuperseded
BSBSUS404 - Assess, implement, monitor and report on waste managementAssess, implement, monitor and report on waste managementSuperseded
BSBSUS403 - Measure, monitor and reduce carbon emissionsMeasure, monitor and reduce carbon emissionsSuperseded
BSBSUS402 - Implement an environmental management planImplement an environmental management planSuperseded
BSBSUS401 - Implement and monitor environmentally sustainable work practicesImplement and monitor environmentally sustainable work practicesSuperseded
BSBSUS201 - Participate in environmentally sustainable work practicesParticipate in environmentally sustainable work practicesSuperseded
BSBSMB423 - Create a digital technology plan for small businessCreate a digital technology plan for small businessSuperseded
BSBSMB422 - Plan small business growthPlan small business growthSuperseded
BSBSMB421 - Manage small business financesManage small business financesSuperseded
BSBSMB420 - Evaluate and develop small business operationsEvaluate and develop small business operationsSuperseded
BSBSMB418 - Manage compliance for small businessManage compliance for small businessSuperseded
BSBSMB417 - Recruit staffRecruit staffSuperseded
BSBSMB415 - Refine and strengthen a small businessRefine and strengthen a small businessSuperseded
BSBSMB411 - Manage specialist external advisory servicesManage specialist external advisory servicesSuperseded
BSBSMB410 - Review and implement energy efficiency in business operationsReview and implement energy efficiency in business operationsSuperseded
BSBSMB409 - Build and maintain relationships with small business stakeholdersBuild and maintain relationships with small business stakeholdersSuperseded
BSBSMB408 - Manage personal, family, cultural and business obligationsManage personal, family, cultural and business obligationsSuperseded
BSBSMB407 - Manage a small teamManage a small teamSuperseded
BSBSMB404 - Undertake small business planningUndertake small business planningSuperseded
BSBSMB403 - Market the small businessMarket the small businessSuperseded
BSBSMB402 - Plan small business financesPlan small business financesSuperseded
BSBSMB401 - Establish legal and risk management requirements of small businessEstablish legal and risk management requirements of small businessSuperseded
BSBSMB308 - Improve energy efficiency in micro or small business operationsImprove energy efficiency in micro or small business operationsSuperseded
BSBSMB307 - Set up information and communications technology for the micro businessSet up information and communications technology for the micro businessSuperseded
BSBSMB306 - Plan a home based businessPlan a home based businessSuperseded
BSBSMB305 - Comply with regulatory, taxation and insurance requirements for the micro businessComply with regulatory, taxation and insurance requirements for the micro businessSuperseded
BSBSMB304 - Determine resource requirements for the micro businessDetermine resource requirements for the micro businessSuperseded
BSBSMB303 - Organise finances for the micro businessOrganise finances for the micro businessSuperseded
BSBSMB302 - Develop a micro business proposalDevelop a micro business proposalSuperseded
BSBSMB301 - Investigate micro business opportunitiesInvestigate micro business opportunitiesSuperseded
BSBSMB201 - Identify suitability for micro businessIdentify suitability for micro businessSuperseded
BSBSLS502 - Lead and manage a sales teamLead and manage a sales teamSuperseded
BSBSLS501 - Develop a sales planDevelop a sales planSuperseded
BSBSLS408 - Present, secure and support sales solutionsPresent, secure and support sales solutionsSuperseded
BSBSLS407 - Identify and plan sales prospectsIdentify and plan sales prospectsSuperseded
BSBRSK501 - Manage riskManage riskSuperseded
BSBRSK401 - Identify risk and apply risk management processesIdentify risk and apply risk management processesSuperseded
BSBRKG608 - Plan management of records over timePlan management of records over timeSuperseded
BSBRKG607 - Document and monitor the record creating contextDocument and monitor the record creating contextSuperseded
BSBRKG606 - Design a records retention and disposal scheduleDesign a records retention and disposal scheduleSuperseded
BSBRKG605 - Determine records requirements to document a functionDetermine records requirements to document a functionSuperseded
BSBRKG604 - Determine security and access rules and proceduresDetermine security and access rules and proceduresSuperseded
BSBRKG603 - Prepare a functional analysis for an organisationPrepare a functional analysis for an organisationSuperseded
BSBRKG601 - Define recordkeeping frameworkDefine recordkeeping frameworkSuperseded
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Imported units of competency

CodeTitleUsageSort Table listing Imported units of competency by the Usage columnReleaseSort Table listing Imported units of competency by the Release columnBelongs to training package
ICTICT104 - Use digital devicesUse digital devicesDeletedICT - Information and Communications Technology
ICTICT203 - Operate application software packagesOperate application software packagesSupersededICT - Information and Communications Technology
ICTICT204 - Operate a digital media technology packageOperate a digital media technology packageSupersededICT - Information and Communications Technology
ICTICT209 - Interact with ICT clientsInteract with ICT clientsSupersededICT - Information and Communications Technology
ICTICT308 - Use advanced features of computer applicationsUse advanced features of computer applicationsSupersededICT - Information and Communications Technology
ICTICT511 - Match ICT needs with the strategic direction of the enterpriseMatch ICT needs with the strategic direction of the enterpriseSupersededICT - Information and Communications Technology
ICTICT515 - Verify client business requirementsVerify client business requirementsSupersededICT - Information and Communications Technology
ICTICT602 - Develop contracts and manage contracted performanceDevelop contracts and manage contracted performanceSupersededICT - Information and Communications Technology
ICTICT606 - Develop communities of practiceDevelop communities of practiceSupersededICT - Information and Communications Technology
ICTSAS204 - Record client support requirementsRecord client support requirementsSupersededICT - Information and Communications Technology
ICTSAS305 - Provide ICT advice to clientsProvide ICT advice to clientsCurrentICT - Information and Communications Technology
ICTSAS410 - Identify and resolve client ICT problemsIdentify and resolve client ICT problemsSupersededICT - Information and Communications Technology
ICTWEB201 - Use social media tools for collaboration and engagementUse social media tools for collaboration and engagementSupersededICT - Information and Communications Technology
ICTWEB417 - Integrate social web technologiesIntegrate social web technologiesSupersededICT - Information and Communications Technology
ICTWEB418 - Use development software and ICT tools to build a basic websiteUse development software and ICT tools to build a basic websiteSupersededICT - Information and Communications Technology
ICTWEB420 - Write content for web pagesWrite content for web pagesDeletedICT - Information and Communications Technology
MSMENV472 - Implement and monitor environmentally sustainable work practicesImplement and monitor environmentally sustainable work practicesCurrentMSM - Manufacturing Training Package
MSS015002 - Develop strategies for more sustainable use of resourcesDevelop strategies for more sustainable use of resourcesSupersededMSS - Sustainability
PSPETH001 - Uphold the values and principles of public serviceUphold the values and principles of public serviceSupersededPSP - Public Sector Training Package
PSPETH002 - Uphold and support the values and principles of public serviceUphold and support the values and principles of public serviceSupersededPSP - Public Sector Training Package
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