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Unit of competency details

BSBWHS304 - Participate effectively in WHS communication and consultation processes (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBWHS304A - Participate effectively in WHS communication and consultation processesUpdated to meet Standards for Training Packages Minor edits to clarify intent of performance criteria 24/Mar/2015
Is superseded by and equivalent to BSBWHS309 - Contribute effectively to WHS communication and consultation processes 29/Aug/2019

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 25/Mar/2015


Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
PUA - Public SafetyPublic Safety 1.0-1.1 
NWP - National Water Training PackageNational Water Training Package 1.0-2.0 
ICT - Information and Communications TechnologyInformation and Communications Technology 1.0-5.0 
DEF - Defence Training PackageDefence Training Package 2.0-2.2 
BSB - Business Services Training PackageBusiness Services Training Package 1.0-4.0 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
PUA30819 - Certificate III in Public Safety (Emergency Communications Centre Operations)Certificate III in Public Safety (Emergency Communications Centre Operations) 
NWP30415 - Certificate III in Water Industry IrrigationCertificate III in Water Industry Irrigation 
NWP30315 - Certificate III in Water Industry TreatmentCertificate III in Water Industry Treatment 
NWP30215 - Certificate III in Water Industry OperationsCertificate III in Water Industry Operations 
ICT41015 - Certificate IV in Computer Systems TechnologyCertificate IV in Computer Systems Technology 1-3 
ICT40915 - Certificate IV in Digital and Interactive GamesCertificate IV in Digital and Interactive Games 1-4 
ICT40815 - Certificate IV in Digital Media TechnologiesCertificate IV in Digital Media Technologies 1-4 
ICT40518 - Certificate IV in ProgrammingCertificate IV in Programming 
ICT40515 - Certificate IV in ProgrammingCertificate IV in Programming 
ICT40418 - Certificate IV in Information Technology NetworkingCertificate IV in Information Technology Networking 1-2 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 061301 Occupational Health And Safety  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 061301 Occupational Health And Safety  30/Jul/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to participate in work health and safety (WHS) communication and consultation processes.

It applies to individuals who participate in WHS communication and consultation processes as part of their work health and safety responsibilities, which are in addition to their main duties.

NOTE: The terms 'occupational health and safety' (OHS) and 'work health and safety' (WHS) are equivalent and generally either can be used in the workplace. In jurisdictions where the National Model WHS Legislation has not been implemented RTOs are advised to contextualise the unit of competency by referring to the existing State/Territory OHS legislative requirements.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Unit Sector

Regulation, Licensing and Risk – Work Health and Safety

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Contribute to establishing and running WHS consultation and participation processes

1.1 Apply knowledge of WHS Acts, regulations, codes of practice, policies and procedures to contribute to the development and running of WHS consultation and participation processes

1.2 Identify and communicate barriers to effective WHS consultation and participation processes

1.3 Contribute to removing these barriers

1.4 Identify, record and communicate to others, the duties, rights and responsibilities of individuals and parties in the consultation process

2. Raise WHS issues with others

2.1 Raise relevant WHS issues in meetings and support others to do this

2.2 Record and communicate WHS discussions and their outcomes in accordance with workplace procedures

2.3 Effectively follow up the outcomes of meetings as appropriate

2.4 Communicate outcomes of these meetings to others

3. Contribute to obtaining and communicating information about WHS issues

3.1 Identify sources of WHS information

3.2 Use tools and techniques to locate and obtain WHS information

3.3 Communicate relevant WHS information to others using appropriate communication methods

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 1.4, 3.1, 3.2

  • Interprets a range of textual information to determine regulatory and procedural requirements and necessary actions

Writing

1.2, 1.4, 2.2, 2.4, 3.3

  • Records key information in a sequential manner using required format, correct grammar and industry specific vocabulary

Oral Communication

1.2, 1.4, 2.1, 2.2, 2.4, 3.3

  • Present information using language and non-verbal features appropriate to audience
  • Uses questioning and listening techniques to obtain feedback from others and resolve issues

Navigate the world of work

1.1, 2.2

  • Follows policies, procedures and legislative requirements relevant to own role

Interact with others

1.1, 1.4, 2.1, 2.2, 2.4, 3.3

  • Selects and uses appropriate conventions and protocols when communicating with others in a range of work contexts
  • Uses appropriate interpersonal skills to encourage contributions and elicit ideas from others

Get the work done

1.1-1.4, 2.1, 2.3, 3.1-3.3

  • Sequences and schedules activities, monitors implementation and manages relevant communication
  • Identifies barriers to consultation and applies problem solving processes to determine possible solutions
  • Uses the main features and functions of digital tools to access information or communicate effectively

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBWHS304 Participate effectively in WHS communication and consultation processes

BSBWHS304A Participate effectively in WHS communication and consultation processes

Updated to meet Standards for Training Packages

Minor edits to clarify intent of performance criteria

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Revision 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • participate in work health and safety (WHS) communication and consultation processes, including communicating WHS information to others
  • raise WHS issues in meetings and follow up on outcomes
  • take appropriate actions to remove barriers to communication and consultation processes
  • support others to raise relevant WHS issues.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • describe the purpose of organisational WHS policies, procedures, processes and systems
  • outline the key requirements of relevant commonwealth and state/territory WHS Acts, regulations, codes of practice, standards and guidance material, and other relevant publications
  • describe potential barriers to WHS consultation processes and how the barriers may be overcome
  • explain the roles and responsibilities of WHS personnel
  • describe how the consultation process influences and is related to workplace information management procedures, processes and systems
  • describe methods to engage others with workplace procedures, and information sourcing and sharing.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced by individuals carrying out work health and safety duties in the workplace and include access to:

  • organisational policies, standard operating procedures, procedures and plans with information on compliance requirements
  • relevant Acts, regulations, codes of practice, licensing requirements, standards
  • relevant WHS data files
  • appropriate office equipment and resources.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10