Unit of competency details

BSBWOR204 - Use business technology (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2015

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBWOR204A - Use business technologyUpdated to meet Standards for Training Packages 24/Mar/2015


Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
SIT - Tourism, Travel and Hospitality Training PackageTourism, Travel and Hospitality Training Package 1.0-1.1 
SIS - Sport, Fitness and Recreation Training PackageSport, Fitness and Recreation Training Package 2.0-2.1 
SIR - Retail Services Training PackageRetail Services Training Package 1.0-3.0 
SIF - Funeral ServicesFuneral Services 2.1 
MSF - Furnishing Training PackageFurnishing Training Package 2.0-3.1 
HLT - HealthHealth 2.0-3.1 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 2.0 
FNS - Financial Services Training PackageFinancial Services Training Package 1.0-2.1 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 2.0-3.0 
CHC - Community ServicesCommunity Services 2.0-3.0 
BSB - Business Services Training PackageBusiness Services Training Package 1.0-2.0 
AUR - Automotive Retail, Service and Repair Training PackageAutomotive Retail, Service and Repair Training Package 3.0 
AHC - Agriculture, Horticulture and Conservation and Land Management Training PackageAgriculture, Horticulture and Conservation and Land Management Training Package 1.0-1.1 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
SIT30216 - Certificate III in TravelCertificate III in Travel 
SIS30115 - Certificate III in Sport and RecreationCertificate III in Sport and Recreation 
SIR20216 - Certificate II in Retail ServicesCertificate II in Retail Services 
SIF30313 - Certificate III in Funeral OperationsCertificate III in Funeral Operations 
SIF30113 - Certificate III in Cemetery and Crematorium OperationsCertificate III in Cemetery and Crematorium Operations 
SIF20113 - Certificate II in Funeral OperationsCertificate II in Funeral Operations 
MSF60113 - Advanced Diploma of Interior DesignAdvanced Diploma of Interior Design 3-4 
MSF50213 - Diploma of Interior Design and DecorationDiploma of Interior Design and Decoration 2-3 
MSF40113 - Certificate IV in Interior DecorationCertificate IV in Interior Decoration 2-3 
HLT55115 - Diploma of Dental TechnologyDiploma of Dental Technology 
Items per page 10 | 20 | 50 | 100
Displaying items 1 - 10 of 62

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  30/Jul/2015 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to select and use computer software and organise electronic information and data.

It applies to individuals who apply a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Unit Sector

Industry Capability – Workplace Effectiveness

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select and use technology

1.1 Select appropriate technology and software applications to achieve requirements of the task

1.2 Adjust workspace, furniture and equipment to suit user’s ergonomic requirements

1.3 Use technology according to organisational requirements and in a way that promotes a safe work environment

2. Process and organise data

2.1 Identify, open, generate or amend files and records according to task and organisational requirements

2.2 Operate input devices according to organisational requirements

2.3 Store data appropriately and exit applications without damage to or loss of, data

2.4 Use manuals, training booklets and/or online help or helpdesks to overcome basic difficulties with applications

3. Maintain technology

3.1 Identify and replace used technology consumables in accordance with manufacturer’s instructions and organisational requirements

3.2 Carry out and/or arrange routine maintenance to ensure equipment is maintained in accordance with manufacturer’s instructions and organisational requirements

3.3 Identify equipment faults accurately and take action in accordance with manufacturer’s instructions or report fault to designated person

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

1.3, 2.1, 2.2, 2.4, 3.1-3.3

  • Recognises and interprets information from familiar sources to determine job role and task requirements

Writing

2.1, 2.3, 3.2, 3.3

  • Produces and amends files to meet task and organisational requirements
  • Completes required documentation using organisational formats

Oral Communication

3.3

  • Uses specific and relevant language to refer faults to others

Navigate the world of work

1.2, 1.3, 2.1, 2.2, 3.1-3.3

  • Recognises and follows legislative requirements and organisational policies and procedures associated with own role

Get the work done

1.1, 1.3, 2.1-2.4, 3.1-3.3

  • Uses business technologies and systems safely, when gathering, storing, accessing and sharing information
  • Understands purposes, specific functions and key features of common digital systems and business tools
  • Operates digital systems and business tools effectively to complete routine tasks using some basic troubleshooting strategies as required

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBWOR204 Use business technology

BSBWOR204A Use business technology

Updated to meet Standards for Training Packages

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • select and use technology safely and according to organisational requirements
  • access, retrieve and store required data
  • demonstrate basic maintenance on a range of equipment using manuals or help-files
  • identify and address faults according to requirements.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • outline the organisation's work health and safety requirements
  • outline the organisation's requirements for file naming and storage
  • explain why regular back-ups of data are done
  • list 'routine maintenance' tasks
  • summarise the procedure for addressing equipment faults.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the industry capability – workplace effectiveness field of work and include access to:

  • office equipment and resources
  • electronic files and data
  • workplace documentation and equipment manuals
  • case studies and, where possible, real situations
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

Training component details
The following details are displayed for each different NRT:-

Training packages

- Training package details
- Training package components

Qualifications

- Qualification details
- Qualification components

Accredited courses

- Accredited course details

Modules

- Module details

Units of competency

- Units of competency details
- Unit components

Skill sets

- Skill set details
- Skill set components

Click on the Export link to export the NRT information to MS Word or PDF.

Click on the Manage notification link to create or change a notification for this NRT.

When selecting the Display history check box a set of tables will appear displaying a log of historical values describing what has changed and when over time.

If you have access to make changes to an NRT, click on the Edit link on the upper right hand side of the summary box.