Unit of competency details

BSBWRT401 - Write complex documents (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2015

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBWRT401A - Write complex documentsUpdated to meet Standards for Training Packages 24/Mar/2015


Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
SIT - Tourism, Travel and Hospitality Training PackageTourism, Travel and Hospitality Training Package 1.0-1.1 
NWP - National Water Training PackageNational Water Training Package 1.0 
MSM - Manufacturing Training PackageManufacturing Training Package 2.0-2.1 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 3.0 
FBP - Food, Beverage and PharmaceuticalFood, Beverage and Pharmaceutical 1.0 
DEF - Defence Training PackageDefence Training Package 1.0-2.0 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 3.0 
CPP07 - Property Services Training PackageProperty Services Training Package 14.4-14.5 
CPC08 - Construction, Plumbing and Services Training PackageConstruction, Plumbing and Services Training Package 9.3-9.4 
CHC - Community ServicesCommunity Services 3.0 
BSB - Business Services Training PackageBusiness Services Training Package 1.0-2.0 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
SIT60216 - Advanced Diploma of Event ManagementAdvanced Diploma of Event Management 
SIT60116 - Advanced Diploma of Travel and Tourism ManagementAdvanced Diploma of Travel and Tourism Management 
SIT50316 - Diploma of Event ManagementDiploma of Event Management 
SIT50216 - Diploma of Holiday Park and Resort ManagementDiploma of Holiday Park and Resort Management 
SIT50116 - Diploma of Travel and Tourism ManagementDiploma of Travel and Tourism Management 
SIT40316 - Certificate IV in Holiday Parks and ResortsCertificate IV in Holiday Parks and Resorts 
SIT40116 - Certificate IV in Travel and TourismCertificate IV in Travel and Tourism 
NWP50715 - Diploma of Water Industry OperationsDiploma of Water Industry Operations 
NWP40615 - Certificate IV in Water Industry TreatmentCertificate IV in Water Industry Treatment 
NWP40515 - Certificate IV in Water Industry OperationsCertificate IV in Water Industry Operations 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  30/Jul/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.

It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Communication – Writing

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Plan documents

1.1 Determine the purposes of documents

1.2 Choose appropriate formats for documents

1.3 Establish means of communication

1.4 Determine requirements of documents

1.5 Determine categories and logical sequences of data, information and knowledge to achieve document objectives

1.6 Develop overview of structure and content of documents

2 Draft text

2.1 Review and organise available data, information and knowledge according to proposed structure and content

2.2 Ensure data, information and knowledge is aggregated, interpreted and summarised to prepare text that satisfies document purposes and objectives

2.3 Include graphics as appropriate

2.4 Identify gaps in required data and information, and collect additional material from relevant enterprise personnel

2.5 Draft text according to document requirements and genre

2.6 Use language appropriate to the audience

3 Prepare final text

3.1 Review draft text to ensure document objectives are achieved and requirements are met

3.2 Check grammar, spelling and style for accuracy and punctuation

3.3 Ensure draft text is approved by relevant enterprise personnel

3.4 Incorporate revisions in final copy

4 Produce document

4.1 Choose basic design elements for documents appropriate to audience and purpose

4.2 Use word processing software to apply basic design elements to text

4.3 Check documents to ensure all requirements are met

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 1.2, 2.1, 2.2, 2.4, 3.1, 3.2, 4.3

  • Interprets information to identify requirements and prepares material suitable to target audience and environment
  • Proofreads texts for accuracy

Writing

1.6, 2.2, 2.3, 2.5, 2.6, 3.2, 3.4, 4.1

  • Creates documents for a specific audience using cohesive and well-structured language to convey detailed and accurate information
  • Ensures vocabulary, layout and grammatical arrangement achieves meaning and intent of document

Oral Communication

1.1, 1.4, 2.4, 3.3

  • Obtains information or clarifies requirements by asking questions and listening

Navigate the world of work

1.4, 4.3

  • Adheres to organisational policies and procedures related to document production

Interact with others

1.1, 1.4, 1.5, 2.4, 3.3

  • Follows accepted communication practices and protocols when seeking advice about documents from colleagues, supervisors and managers

Get the work done

1.1-1.6, 2.1-2.5, 3.3, 4.1-4.2

  • Plans, organises and implements tasks required to produce documents
  • Makes decisions based on standard procedures, using more formal decision making processes where required
  • Uses the main features and functions of digital tools to complete work tasks

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBWRT401 Write complex documents

BSBWRT401A Write complex documents

Updated to meet Standards for Training Packages

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • plan, draft and finalise complex documents that require review and analysis of a range of information sources
  • use business technology to apply formatting, and incorporate graphics
  • edit the draft text to ensure accuracy and clarity of information, obtain feedback on the draft and revise the draft
  • apply the enterprise style guide/house style.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • identify the enterprise style guide/house style
  • outline formatting styles and their impact on formatting, readability and appearance of documents
  • explain rules and conventions for written English, as defined by general and specialist sources.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the communication – writing field of work and include access to:

  • office equipment and resources
  • organisational policies and procedures
  • organisational style guides.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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