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Unit of competency details

BSBWRT401 - Write complex documents (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBWRT401A - Write complex documentsUpdated to meet Standards for Training Packages 24/Mar/2015
Is superseded by and equivalent to BSBWRT411 - Write complex documents 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 25/Mar/2015


Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
CHC - Community ServicesCommunity Services 2.0-3.3 
MSM - Manufacturing Training PackageManufacturing Training Package 2.0-6.0 
FBP - Food, Beverage and PharmaceuticalFood, Beverage and Pharmaceutical 2.0-4.1 
CPC08 - Construction, Plumbing and Services Training PackageConstruction, Plumbing and Services Training Package 9.3-9.7 
MSF - Furnishing Training PackageFurnishing Training Package 4.0,5.0 
CPP07 - Property Services Training PackageProperty Services Training Package 14.4-14.6 
NWP - National Water Training PackageNational Water Training Package 2.0-3.0 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 2.0-4.0,5.0 
AHC - Agriculture, Horticulture and Conservation and Land Management Training PackageAgriculture, Horticulture and Conservation and Land Management Training Package 4.0,5.0 
DEF - Defence Training PackageDefence Training Package 1.0-3.0 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 2.0-4.1 
CPP - Property Services Training PackageProperty Services Training Package 9.0-10.3 
BSB - Business Services Training PackageBusiness Services Training Package 1.0-6.1 
SIT - Tourism, Travel and Hospitality Training PackageTourism, Travel and Hospitality Training Package 1.0-1.2 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnRelease
BSB40515 - Certificate IV in Business AdministrationCertificate IV in Business Administration1-3 
BSB40115 - Certificate IV in AdvertisingCertificate IV in Advertising
SIT40316 - Certificate IV in Holiday Parks and ResortsCertificate IV in Holiday Parks and Resorts
DEF54315 - Diploma of EvaluationsDiploma of Evaluations
CPC40808 - Certificate IV in Swimming Pool and Spa BuildingCertificate IV in Swimming Pool and Spa Building
BSB41415 - Certificate IV in Work Health and SafetyCertificate IV in Work Health and Safety1-3 
BSB52115 - Diploma of Library and Information ServicesDiploma of Library and Information Services1-3 
CUA60315 - Advanced Diploma of Graphic DesignAdvanced Diploma of Graphic Design
AHC41119 - Certificate IV in Irrigation ManagementCertificate IV in Irrigation Management
MSM50316 - Diploma of Production ManagementDiploma of Production Management1-5 
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Accredited courses that have this unit in the completion mapping

CodeSort Table listing Accredited courses that have this unit in the completion mapping by the Code columnTitleSort Table listing Accredited courses that have this unit in the completion mapping by the Title column
22238VIC - Certificate III in General Education for AdultsCertificate III in General Education for Adults 
10131NAT - Certificate IV in Compliance and Risk ManagementCertificate IV in Compliance and Risk Management 
52813WA - Diploma of Indigenous StudiesDiploma of Indigenous Studies 
10816NAT - Certificate III in Work Skills for Career Enhancement and ManagementCertificate III in Work Skills for Career Enhancement and Management 
10667NAT - Diploma of Business Development and TenderingDiploma of Business Development and Tendering 
10181NAT - Diploma of Hyperbaric Operations (Insert Specialisation)Diploma of Hyperbaric Operations (Insert Specialisation) 
22565VIC - Advanced Diploma of Legal PracticeAdvanced Diploma of Legal Practice 
10150NAT - Diploma of Christian Leadership and ManagementDiploma of Christian Leadership and Management 
52818WA - Advanced Diploma of Indigenous Pastoral MinistryAdvanced Diploma of Indigenous Pastoral Ministry 
52817WA - Advanced Diploma of Indigenous StudiesAdvanced Diploma of Indigenous Studies 
22490VIC - Certificate IV in EAL (Employment / Professional)Certificate IV in EAL (Employment / Professional) 
22509VIC - Diploma of Electrotechnology Project ManagementDiploma of Electrotechnology Project Management 
10665NAT - Certificate IV in Payroll AdministrationCertificate IV in Payroll Administration 
22474VIC - Certificate III in General Education for AdultsCertificate III in General Education for Adults 
10740NAT - Certificate IV in Women's AdvocacyCertificate IV in Women's Advocacy 
10841NAT - Advanced Diploma of Professional Dance Performance for Aboriginal and Torres Strait Islander PeoplesAdvanced Diploma of Professional Dance Performance for Aboriginal and Torres Strait Islander Peoples 

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  30/Jul/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.

It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Communication – Writing

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Plan documents

1.1 Determine the purposes of documents

1.2 Choose appropriate formats for documents

1.3 Establish means of communication

1.4 Determine requirements of documents

1.5 Determine categories and logical sequences of data, information and knowledge to achieve document objectives

1.6 Develop overview of structure and content of documents

2 Draft text

2.1 Review and organise available data, information and knowledge according to proposed structure and content

2.2 Ensure data, information and knowledge is aggregated, interpreted and summarised to prepare text that satisfies document purposes and objectives

2.3 Include graphics as appropriate

2.4 Identify gaps in required data and information, and collect additional material from relevant enterprise personnel

2.5 Draft text according to document requirements and genre

2.6 Use language appropriate to the audience

3 Prepare final text

3.1 Review draft text to ensure document objectives are achieved and requirements are met

3.2 Check grammar, spelling and style for accuracy and punctuation

3.3 Ensure draft text is approved by relevant enterprise personnel

3.4 Incorporate revisions in final copy

4 Produce document

4.1 Choose basic design elements for documents appropriate to audience and purpose

4.2 Use word processing software to apply basic design elements to text

4.3 Check documents to ensure all requirements are met

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 1.2, 2.1, 2.2, 2.4, 3.1, 3.2, 4.3

  • Interprets information to identify requirements and prepares material suitable to target audience and environment
  • Proofreads texts for accuracy

Writing

1.6, 2.2, 2.3, 2.5, 2.6, 3.2, 3.4, 4.1

  • Creates documents for a specific audience using cohesive and well-structured language to convey detailed and accurate information
  • Ensures vocabulary, layout and grammatical arrangement achieves meaning and intent of document

Oral Communication

1.1, 1.4, 2.4, 3.3

  • Obtains information or clarifies requirements by asking questions and listening

Navigate the world of work

1.4, 4.3

  • Adheres to organisational policies and procedures related to document production

Interact with others

1.1, 1.4, 1.5, 2.4, 3.3

  • Follows accepted communication practices and protocols when seeking advice about documents from colleagues, supervisors and managers

Get the work done

1.1-1.6, 2.1-2.5, 3.3, 4.1-4.2

  • Plans, organises and implements tasks required to produce documents
  • Makes decisions based on standard procedures, using more formal decision making processes where required
  • Uses the main features and functions of digital tools to complete work tasks

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBWRT401 Write complex documents

BSBWRT401A Write complex documents

Updated to meet Standards for Training Packages

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • plan, draft and finalise complex documents that require review and analysis of a range of information sources
  • use business technology to apply formatting, and incorporate graphics
  • edit the draft text to ensure accuracy and clarity of information, obtain feedback on the draft and revise the draft
  • apply the enterprise style guide/house style.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • identify the enterprise style guide/house style
  • outline formatting styles and their impact on formatting, readability and appearance of documents
  • explain rules and conventions for written English, as defined by general and specialist sources.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the communication – writing field of work and include access to:

  • office equipment and resources
  • organisational policies and procedures
  • organisational style guides.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10