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Qualification details

BSB20115 - Certificate II in Business (Release 2)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSB20112 - Certificate II in BusinessUpdated to meet Standards for Training Packages. 24/Mar/2015

Release Status:
Current
Releases:
ReleaseRelease date
2 (this release) 27/Sep/2018
(View details for release 1) 25/Mar/2015


Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
BSBCMM201 - Communicate in the workplaceCommunicate in the workplace Elective
BSBCUS201 - Deliver a service to customersDeliver a service to customers Elective
BSBIND201 - Work effectively in a business environmentWork effectively in a business environment Elective
BSBINM201 - Process and maintain workplace informationProcess and maintain workplace information Elective
BSBINM202 - Handle mailHandle mail Elective
BSBINN201 - Contribute to workplace innovationContribute to workplace innovation Elective
BSBITU211 - Produce digital text documentsProduce digital text documents Elective
BSBITU212 - Create and use spreadsheetsCreate and use spreadsheets Elective
BSBITU213 - Use digital technologies to communicate remotelyUse digital technologies to communicate remotely Elective
BSBSMB201 - Identify suitability for micro businessIdentify suitability for micro business Elective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 531111 General Clerk 
ASCED Qualification/Course Field of Education Identifier 0809 Office Studies 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Information Technology,Education Administration,Government Service Delivery,Business Administration,Customer Service,Local Government Administration 
Taxonomy - Occupation N/A International Education Office Receptionist,Legal Receptionist,Administration Officer (Local Government),Office Assistant,Receptionist,Administrative Assistant,Trainee Racing Administrator,Information Desk Clerk,Clerical Officer,Data Entry Operator 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 531111 General Clerk 30/Jul/2015 
ASCED Qualification/Course Field of Education Identifier 0809 Office Studies 30/Jul/2015 
Qualification/Course Level of Education Identifier 521 Certificate II 25/Mar/2015 
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Modification History

Release 

Comments 

Release 2

This qualification first released with BSB Business Services Training Package Version 3.0.

Version created to update codes and titles in unit list.

Release 1

This qualification first released with BSB Business Services Training Package Version 1.0.

Qualification Description

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Licensing/Regulatory Information 

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Entry Requirements

Nil

Packaging Rules

Total number of units = 12 

1 core units  plus

11 elective units  of which:

  • 7 elective units must be selected from the elective units listed below
  • 4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
  • if not listed below, 2 of the 4 elective units may be selected from either a Certificate I or a Certificate III qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core Units 

BSBWHS201 Contribute to health and safety of self and others

Elective Units 

BSBCUS201 Deliver a service to customers

BSBIND201 Work effectively in a business environment

BSBINM201 Process and maintain workplace information

BSBINM202 Handle mail

BSBINN201 Contribute to workplace innovation

BSBCMM201 Communicate in the workplace

BSBITU211 Produce digital text documents

BSBITU212 Create and use spreadsheets

BSBITU213 Use digital technologies to communicate remotely

BSBSMB201 Identify suitability for micro business

BSBSUS201 Participate in environmentally sustainable work practices

BSBWOR202 Organise and complete daily work activities

BSBWOR203 Work effectively with others

BSBWOR204 Use business technology

FNSACC311 Process financial transactions and extract interim reports

Qualification Mapping Information

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSB20115 Certificate II in Business

Release 2

BSB20115 Certificate II in Business

Release 1

Updates to codes and titles in the unit list

Equivalent qualification

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10