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Training package details

BSB - Business Services Training Package (Release 8.0)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSB07 - Business Services Training Package 25/Mar/2015

Release Status:
Current
Releases:
ReleaseRelease dateApproval process
8.0 (this release) 25/Jan/2022Endorsement date: 17/Nov/2021
(View details for release 7.2) 23/Jul/2021 Minor upgrade (Approval date: 23/Jul/2021)
(View details for release 7.1) 12/Feb/2021 Minor upgrade (Approval date: 12/Feb/2021)
(View details for release 7.0) 19/Oct/2020 Endorsement date: 12/Aug/2020
(View details for release 6.1) 07/Jul/2020 Minor upgrade (Approval date: 02/Jul/2020)
(View details for release 6.0) 28/Feb/2020 Endorsement date: 03/Dec/2019
(View details for release 5.0) 30/Aug/2019 Endorsement date: 05/Jun/2019
(View details for release 4.0) 21/Feb/2019 Endorsement date: 04/Dec/2018
(View details for release 3.0) 27/Sep/2018 Endorsement date: 05/Jun/2018
(View details for release 2.0) 14/Jan/2016 Endorsement date: 12/Oct/2015
(View details for release 1.2) 19/Jun/2015 Minor upgrade (Approval date: 19/Jun/2015)
(View details for release 1.1) 09/Apr/2015 Minor upgrade (Approval date: 09/Apr/2015)
(View details for release 1.0) 25/Mar/2015 Endorsement date: 06/Mar/2015


Disclaimer:
Following the establishment of the new training package development process, any references to the former Skills Service Organisations (SSOs) or Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Jobs and Skills Council (JSC) listed below.

Training Package Developer

Organisation:
Future Skills Organisation 

Qualifications

 CodeTitleUsageRelease

Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I

 BSB10120 - Certificate I in Workplace SkillsCertificate I in Workplace SkillsCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II

 BSB20120 - Certificate II in Workplace SkillsCertificate II in Workplace SkillsCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III

 BSB30120 - Certificate III in BusinessCertificate III in BusinessCurrent
 BSB30220 - Certificate III in Entrepreneurship and New BusinessCertificate III in Entrepreneurship and New BusinessCurrent
 BSB30320 - Certificate III in Legal ServicesCertificate III in Legal ServicesCurrent
 BSB30420 - Certificate III in Library and Information ServicesCertificate III in Library and Information ServicesCurrent
 BSB30719 - Certificate III in Work Health and SafetyCertificate III in Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV

 BSB40120 - Certificate IV in BusinessCertificate IV in BusinessCurrent
 BSB40320 - Certificate IV in Entrepreneurship and New BusinessCertificate IV in Entrepreneurship and New BusinessCurrent
 BSB40420 - Certificate IV in Human Resource ManagementCertificate IV in Human Resource ManagementCurrent
 BSB40520 - Certificate IV in Leadership and ManagementCertificate IV in Leadership and ManagementCurrent
 BSB40620 - Certificate IV in Legal ServicesCertificate IV in Legal ServicesCurrent
 BSB40720 - Certificate IV in Library and Information ServicesCertificate IV in Library and Information ServicesCurrent
 BSB40820 - Certificate IV in Marketing and CommunicationCertificate IV in Marketing and CommunicationCurrent
 BSB40920 - Certificate IV in Project Management PracticeCertificate IV in Project Management PracticeCurrent
 BSB41021 - Certificate IV in Aboriginal and Torres Strait Islander GovernanceCertificate IV in Aboriginal and Torres Strait Islander GovernanceCurrent
 BSB41419 - Certificate IV in Work Health and SafetyCertificate IV in Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma

 BSB50120 - Diploma of BusinessDiploma of BusinessCurrent
 BSB50320 - Diploma of Human Resource ManagementDiploma of Human Resource ManagementCurrent
 BSB50420 - Diploma of Leadership and ManagementDiploma of Leadership and ManagementCurrent
 BSB50520 - Diploma of Library and Information ServicesDiploma of Library and Information ServicesCurrent
 BSB50620 - Diploma of Marketing and CommunicationDiploma of Marketing and CommunicationCurrent
 BSB50720 - Diploma of Paralegal ServicesDiploma of Paralegal ServicesCurrent
 BSB50820 - Diploma of Project ManagementDiploma of Project ManagementCurrent
 BSB50920 - Diploma of Quality AuditingDiploma of Quality AuditingCurrent
 BSB51319 - Diploma of Work Health and SafetyDiploma of Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Advanced Diploma'Qualification Level: Advanced Diploma

 BSB60120 - Advanced Diploma of BusinessAdvanced Diploma of BusinessCurrent
 BSB60220 - Advanced Diploma of ConveyancingAdvanced Diploma of ConveyancingCurrent
 BSB60320 - Advanced Diploma of Human Resource ManagementAdvanced Diploma of Human Resource ManagementCurrent
 BSB60420 - Advanced Diploma of Leadership and ManagementAdvanced Diploma of Leadership and ManagementCurrent
 BSB60520 - Advanced Diploma of Marketing and CommunicationAdvanced Diploma of Marketing and CommunicationCurrent
 BSB60619 - Advanced Diploma of Work Health and SafetyAdvanced Diploma of Work Health and SafetyCurrent
 BSB60720 - Advanced Diploma of Program ManagementAdvanced Diploma of Program ManagementCurrent

Toggle visibility of information in grouping for 'Qualification Level: Graduate Diploma'Qualification Level: Graduate Diploma

 BSB80120 - Graduate Diploma of Management (Learning)Graduate Diploma of Management (Learning)Current
 BSB80220 - Graduate Diploma of Portfolio ManagementGraduate Diploma of Portfolio ManagementCurrent
 BSB80320 - Graduate Diploma of Strategic LeadershipGraduate Diploma of Strategic LeadershipCurrent

Skill sets

CodeSort Table listing the training package skill sets by the Code columnTitleUsageSort Table listing the training package skill sets by the Usage columnReleaseSort Table listing the training package skill sets by the Release column
BSBSS00127 - Contact Centre Team Manager Skill SetContact Centre Team Manager Skill SetCurrent
BSBSS00115 - Copyright Management Skill SetCopyright Management Skill SetCurrent
BSBSS00095 - Cross-Sector Infection Control Skill SetCross-Sector Infection Control Skill SetCurrent
BSBSS00129 - Cross-Sector Mental Health and Organisational Disruption Skill SetCross-Sector Mental Health and Organisational Disruption Skill SetCurrent
BSBSS00119 - Customer Service Skill SetCustomer Service Skill SetCurrent
BSBSS00094 - Cyber Security Awareness Skill SetCyber Security Awareness Skill SetCurrent
BSBSS00093 - Cyber Security Threat Assessment and Risk Management Skill SetCyber Security Threat Assessment and Risk Management Skill SetCurrent
BSBSS00113 - Digital Business Administration Skill SetDigital Business Administration Skill SetCurrent
BSBSS00117 - Diversity and Inclusion Skill SetDiversity and Inclusion Skill SetCurrent
BSBSS00111 - Human Resources Advisor Skill SetHuman Resources Advisor Skill SetCurrent
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Units of competency

CodeSort Table listing the units of competency related to this training package. by the Code columnTitleUsageReleaseSort Table listing the units of competency related to this training package. by the Release column
BSBINS406 - Assist customers to access informationAssist customers to access informationCurrent
BSBINS407 - Consolidate and maintain library industry knowledgeConsolidate and maintain library industry knowledgeCurrent
BSBINS408 - Provide information from and about recordsProvide information from and about recordsCurrent
BSBINS409 - Maintain and monitor digital information and recordsMaintain and monitor digital information and recordsCurrent
BSBINS410 - Implement records systems for small businessImplement records systems for small businessCurrent
BSBINS501 - Implement information and knowledge management systemsImplement information and knowledge management systemsCurrent
BSBINS502 - Coordinate data managementCoordinate data managementCurrent
BSBINS503 - Monitor compliance with copyright and licence requirementsMonitor compliance with copyright and licence requirementsCurrent
BSBINS504 - Maintain digital repositoriesMaintain digital repositoriesCurrent
BSBINS505 - Provide subject access and classify materialProvide subject access and classify materialCurrent
BSBINS506 - Implement lending and borrowing processes for collectionsImplement lending and borrowing processes for collectionsCurrent
BSBINS507 - Use advanced functions of integrated library management systemsUse advanced functions of integrated library management systemsCurrent
BSBINS508 - Research and analyse information to meet library customer needsResearch and analyse information to meet library customer needsCurrent
BSBINS509 - Promote literature and readingPromote literature and readingCurrent
BSBINS510 - Develop community and stakeholder relationships in a library environmentDevelop community and stakeholder relationships in a library environmentCurrent
BSBINS511 - Develop and promote library activities, events and public programsDevelop and promote library activities, events and public programsCurrent
BSBINS512 - Monitor business records systemsMonitor business records systemsCurrent
BSBINS513 - Contribute to records management frameworkContribute to records management frameworkCurrent
BSBINS514 - Contribute to records retention and disposal scheduleContribute to records retention and disposal scheduleCurrent
BSBINS515 - Participate in archiving activitiesParticipate in archiving activitiesCurrent
BSBINS516 - Undertake cataloguing activitiesUndertake cataloguing activitiesCurrent
BSBINS601 - Manage knowledge and informationManage knowledge and informationCurrent
BSBINS602 - Extend own information literacy skills to locate informationExtend own information literacy skills to locate informationCurrent
BSBINS603 - Initiate and lead applied researchInitiate and lead applied researchCurrent
BSBINS604 - Contribute to collection managementContribute to collection managementCurrent
BSBLDR301 - Support effective workplace relationshipsSupport effective workplace relationshipsCurrent
BSBLDR411 - Demonstrate leadership in the workplaceDemonstrate leadership in the workplaceCurrent
BSBLDR412 - Communicate effectively as a workplace leaderCommunicate effectively as a workplace leaderCurrent
BSBLDR413 - Lead effective workplace relationshipsLead effective workplace relationshipsCurrent
BSBLDR414 - Lead team effectivenessLead team effectivenessCurrent
BSBLDR521 - Lead the development of diverse workforcesLead the development of diverse workforcesCurrent
BSBLDR522 - Manage people performanceManage people performanceCurrent
BSBLDR523 - Lead and manage effective workplace relationshipsLead and manage effective workplace relationshipsCurrent
BSBLDR601 - Lead and manage organisational changeLead and manage organisational changeCurrent
BSBLDR602 - Provide leadership across the organisationProvide leadership across the organisationCurrent
BSBLDR811 - Lead strategic transformationLead strategic transformationCurrent
BSBLDR812 - Develop and cultivate collaborative partnerships and relationshipsDevelop and cultivate collaborative partnerships and relationshipsCurrent
BSBLDR813 - Lead and influence ethical practiceLead and influence ethical practiceCurrent
BSBLEG311 - Work in a legal services environmentWork in a legal services environmentCurrent
BSBLEG312 - Carry out search of the public recordCarry out search of the public recordCurrent
BSBLEG313 - Lodge documents in a legal services environmentLodge documents in a legal services environmentCurrent
BSBLEG314 - Protect information in a legal services environmentProtect information in a legal services environmentCurrent
BSBLEG315 - Assist in planning activities in a legal services environmentAssist in planning activities in a legal services environmentCurrent
BSBLEG421 - Apply understanding of the Australian legal systemApply understanding of the Australian legal systemCurrent
BSBLEG422 - Maintain a file in a legal services environmentMaintain a file in a legal services environmentCurrent
BSBLEG423 - Conduct simple legal researchConduct simple legal researchCurrent
BSBLEG424 - Support the drafting of complex legal documentsSupport the drafting of complex legal documentsCurrent
BSBLEG425 - Apply principles of legal project managementApply principles of legal project managementCurrent
BSBLEG521 - Conduct and apply legal researchConduct and apply legal researchCurrent
BSBLEG522 - Apply legal principles in contract law mattersApply legal principles in contract law mattersCurrent
BSBLEG523 - Apply legal principles in tort law mattersApply legal principles in tort law mattersCurrent
BSBLEG524 - Apply principles of evidence law in matters under litigationApply principles of evidence law in matters under litigationCurrent
BSBLEG525 - Apply legal principles in intellectual property law mattersApply legal principles in intellectual property law mattersCurrent
BSBLEG526 - Apply legal principles in criminal law mattersApply legal principles in criminal law mattersCurrent
BSBLEG527 - Apply legal principles in family law mattersApply legal principles in family law mattersCurrent
BSBLEG528 - Apply legal principles in property law mattersApply legal principles in property law mattersCurrent
BSBLEG529 - Apply legal principles in corporation law mattersApply legal principles in corporation law mattersCurrent
BSBLEG530 - Apply legal principles in wills and probate mattersApply legal principles in wills and probate mattersCurrent
BSBLEG531 - Apply legal principles in administrative law mattersApply legal principles in administrative law mattersCurrent
BSBLEG532 - Assist with court procedureAssist with court procedureCurrent
BSBLEG533 - Support alternative dispute resolution processesSupport alternative dispute resolution processesCurrent
BSBLEG534 - Take instructions in a legal services environmentTake instructions in a legal services environmentCurrent
BSBMED301 - Interpret and apply medical terminology appropriatelyInterpret and apply medical terminology appropriatelyCurrent
BSBMED302 - Prepare and process medical accountsPrepare and process medical accountsCurrent
BSBMED303 - Maintain patient recordsMaintain patient recordsCurrent
BSBMED304 - Assist in controlling stocks and suppliesAssist in controlling stocks and suppliesCurrent
BSBMED305 - Apply the principles of confidentiality, privacy and security within the medical environmentApply the principles of confidentiality, privacy and security within the medical environmentCurrent
BSBMED401 - Manage patient recordkeeping systemManage patient recordkeeping systemCurrent
BSBMKG431 - Assess marketing opportunitiesAssess marketing opportunitiesCurrent
BSBMKG432 - Research international marketsResearch international marketsCurrent
BSBMKG433 - Undertake marketing activitiesUndertake marketing activitiesCurrent
BSBMKG434 - Promote products and servicesPromote products and servicesCurrent
BSBMKG435 - Analyse consumer behaviourAnalyse consumer behaviourCurrent
BSBMKG436 - Design and test direct marketing activitiesDesign and test direct marketing activitiesCurrent
BSBMKG437 - Create and optimise digital mediaCreate and optimise digital mediaCurrent
BSBMKG438 - Implement and monitor advertising productionImplement and monitor advertising productionCurrent
BSBMKG439 - Develop and apply knowledge of communications industryDevelop and apply knowledge of communications industryCurrent
BSBMKG440 - Apply marketing communication across a convergent industryApply marketing communication across a convergent industryCurrent
BSBMKG441 - Develop public relations documentsDevelop public relations documentsCurrent
BSBMKG442 - Conduct e-marketing communicationsConduct e-marketing communicationsCurrent
BSBMKG541 - Identify and evaluate marketing opportunitiesIdentify and evaluate marketing opportunitiesCurrent
BSBMKG542 - Establish and monitor the marketing mixEstablish and monitor the marketing mixCurrent
BSBMKG543 - Plan and interpret market researchPlan and interpret market researchCurrent
BSBMKG544 - Plan and monitor direct marketing activitiesPlan and monitor direct marketing activitiesCurrent
BSBMKG545 - Conduct marketing auditsConduct marketing auditsCurrent
BSBMKG546 - Develop social media engagement plansDevelop social media engagement plansCurrent
BSBMKG547 - Develop strategies to monetise digital engagementDevelop strategies to monetise digital engagementCurrent
BSBMKG548 - Forecast international market and business needsForecast international market and business needsCurrent
BSBMKG549 - Profile and analyse consumer behaviour for international marketsProfile and analyse consumer behaviour for international marketsCurrent
BSBMKG550 - Promote products and services to international marketsPromote products and services to international marketsCurrent
BSBMKG551 - Create multiplatform advertisements for mass mediaCreate multiplatform advertisements for mass mediaCurrent
BSBMKG552 - Design and develop marketing communication plansDesign and develop marketing communication plansCurrent
BSBMKG553 - Develop public relations campaignsDevelop public relations campaignsCurrent
BSBMKG554 - Plan and develop public relations publicationsPlan and develop public relations publicationsCurrent
BSBMKG555 - Write persuasive copyWrite persuasive copyCurrent
BSBMKG621 - Develop organisational marketing strategyDevelop organisational marketing strategyCurrent
BSBMKG622 - Manage organisational marketing processesManage organisational marketing processesCurrent
BSBMKG623 - Develop marketing plansDevelop marketing plansCurrent
BSBMKG624 - Manage market researchManage market researchCurrent
BSBMKG625 - Implement and manage international marketing programsImplement and manage international marketing programsCurrent
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Imported units of competency

CodeTitleUsageSort Table listing Imported units of competency by the Usage columnReleaseSort Table listing Imported units of competency by the Release columnBelongs to training package
AHCBUS615 - Implement a monitoring, evaluation and reporting programImplement a monitoring, evaluation and reporting programCurrentAHC - Agriculture, Horticulture and Conservation and Land Management Training Package
CHCMGT004 - Secure and manage fundingSecure and manage fundingCurrentCHC - Community Services
CPPCMN4009 - Develop team understanding of and commitment to sustainabilityDevelop team understanding of and commitment to sustainabilityDeletedCPP - Property Services Training Package
CPPDSM4047 - Implement and monitor procurement processImplement and monitor procurement processSupersededCPP - Property Services Training Package
CPPWMT3044A - Identify wastes and hazardsIdentify wastes and hazardsSupersededCPP07 - Property Services Training Package
CUACNM601 - Manage collection maintenance and preservation proceduresManage collection maintenance and preservation proceduresSupersededCUA - Creative Arts and Culture Training Package
CUAEVP211 - Assist with the staging of public activities or eventsAssist with the staging of public activities or eventsCurrentCUA - Creative Arts and Culture Training Package
CUAEVP411 - Present information on activities, events or public programsPresent information on activities, events or public programsCurrentCUA - Creative Arts and Culture Training Package
CUAIND202 - Develop and apply knowledge of information and cultural services organisationsDevelop and apply knowledge of information and cultural services organisationsSupersededCUA - Creative Arts and Culture Training Package
CUAPRE401 - Implement preventive conservation activitiesImplement preventive conservation activitiesCurrentCUA - Creative Arts and Culture Training Package
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