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Unit of competency details

BSBLDR414 - Lead team effectiveness (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBLDR403 - Lead team effectiveness 18/Oct/2020
Supersedes BSBSMB407 - Manage a small team 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 19/Oct/2020


Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
UEG - Gas Industry Training PackageGas Industry Training Package 2.0-2.1 
AVI - Aviation Training PackageAviation Training Package 7.0-8.1 
SFI - Seafood IndustrySeafood Industry 2.0 
NWP - National Water Training PackageNational Water Training Package 4.0-4.3 
FNS - Financial Services Training PackageFinancial Services Training Package 5.0-6.2 
CPC - Construction, Plumbing and Services Training PackageConstruction, Plumbing and Services Training Package 5.0-6.4 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 6.0-6.3 
AHC - Agriculture, Horticulture and Conservation and Land Management Training PackageAgriculture, Horticulture and Conservation and Land Management Training Package 6.0-6.2 
CSC - Correctional Services Training PackageCorrectional Services Training Package 3.0-3.1 
DEF - Defence Training PackageDefence Training Package 3.0-4.1 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 5.0-5.1 
LGA - Local GovernmentLocal Government 1.0 
CPP - Property Services Training PackageProperty Services Training Package 11.0-14.0 
AMP - Australian Meat Processing Training PackageAustralian Meat Processing Training Package 5.0-6.0 
PUA - Public SafetyPublic Safety 3.0-3.1 
BSB - Business Services Training PackageBusiness Services Training Package 7.0-7.2 
ACM - Animal Care and Management Training PackageAnimal Care and Management Training Package 4.0-4.1 
HLT - HealthHealth 6.0-6.1 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnRelease
CUA40220 - Certificate IV in Community CultureCertificate IV in Community Culture
CPP40719 - Certificate IV in Security ManagementCertificate IV in Security Management
AHC40920 - Certificate IV in Conservation and Ecosystem ManagementCertificate IV in Conservation and Ecosystem Management
CUA50620 - Diploma of Aboriginal and/or Torres Strait Islander Cultural Arts Industry WorkDiploma of Aboriginal and/or Torres Strait Islander Cultural Arts Industry Work
NWP40120 - Certificate IV in Water Industry OperationsCertificate IV in Water Industry Operations
AHC41119 - Certificate IV in Irrigation ManagementCertificate IV in Irrigation Management
CSC40120 - Certificate IV in Correctional PracticeCertificate IV in Correctional Practice1-2 
DEF40220 - Certificate IV in Explosive Ordnance ManufactureCertificate IV in Explosive Ordnance Manufacture
UEG40120 - Certificate IV in Gas Control OperationsCertificate IV in Gas Control Operations1-2 
CUA50420 - Diploma of Live Production and Technical ServicesDiploma of Live Production and Technical Services
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Accredited courses that have this unit in the completion mapping

CodeSort Table listing Accredited courses that have this unit in the completion mapping by the Code columnTitleSort Table listing Accredited courses that have this unit in the completion mapping by the Title column
10654NAT - Certificate IV in Elite Athlete Wellbeing ManagementCertificate IV in Elite Athlete Wellbeing Management 
10971NAT - Certificate IV in Justice StudiesCertificate IV in Justice Studies 
10819NAT - Certificate IV in Parent, Family and Community EngagementCertificate IV in Parent, Family and Community Engagement 
10871NAT - Diploma of Fashion StylingDiploma of Fashion Styling 
10667NAT - Diploma of Business Development and TenderingDiploma of Business Development and Tendering 
10603NAT - Diploma of Catholic Youth MinistryDiploma of Catholic Youth Ministry 
10608NAT - Diploma of Leadership (insert stream)Diploma of Leadership (insert stream) 
10647NAT - Certificate IV in Ministry (Insert Stream)Certificate IV in Ministry (Insert Stream) 
10719NAT - Certificate IV in Leadership and Innovation in Dementia ServicesCertificate IV in Leadership and Innovation in Dementia Services 
10648NAT - Diploma of Ministry (Insert Stream)Diploma of Ministry (Insert Stream) 
10604NAT - Certificate IV in Safety Leadership (WHS) - ConstructionCertificate IV in Safety Leadership (WHS) - Construction 
10645NAT - Certificate IV in Christian Leadership CoachingCertificate IV in Christian Leadership Coaching 
10808NAT - Certificate IV in Work Skills for Career Enhancement and ManagementCertificate IV in Work Skills for Career Enhancement and Management 
10777NAT - Diploma of Canine Training and Development (Insert Stream)Diploma of Canine Training and Development (Insert Stream) 

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080301 Business Management  17/Dec/2020 
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Unit Of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit describes the skills, knowledge and outcomes required to lead the performance of a team and to develop team cohesion.

The unit applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams. Leaders at this level also provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must ‘manage up’ as well as manage their team/s.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Social Competence – Leadership

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan team outcomes

1.1 Lead team to identify and establish team objectives and work processes

1.2 Support team to document identified objectives and work processes according to organisational processes

1.3 Encourage team members to incorporate innovation and productivity measures in work plans

1.4 Lead and support team members to meet expected outcomes

2. Promote team cohesion

2.1 Provide opportunities for input of team members into planning, decision making and operational aspects of work team

2.2 Support team members to take responsibility for own work and to assist each other in undertaking required roles and responsibilities

2.3 Provide feedback to team members on their efforts and contributions

2.4 Address or refer issues, concerns and problems identified by team members

2.5 Model expected behaviours and approaches

3. Supervise team performance

3.1 Encourage team members to participate in and take responsibility for team activities and communication processes

3.2 Support team to identify and resolve problems which impede performance

3.3 Ensure own contribution to work team serves as a role model for others

4. Liaise with management

4.1 Establish open communication with line management

4.2 Communicate information from line management to the team

4.3 Communicate unresolved issues, concerns and problems raised by the team to line management to action

4.4 Communicate issues raised by management to the team to action

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

SKILL 

DESCRIPTION 

Writing

  • Prepares workplace plans that communicate intent and elicits feedback clearly and effectively

Oral communication

  • Engages in discussions or provides information using structure and language appropriate to the audience and situation

Teamwork

  • Selects and uses appropriate conventions and protocols when communicating with team members
  • Adapts personal communication style to model required behaviours, build trust and positive working relationships and to show respect for the opinions and values of others
  • Plays a lead role in situations requiring effective collaboration, demonstrating conflict resolution skills and ability to engage and motivate others

Planning and organising

  • Develops, implements and monitors plans and processes to ensure team engagement and effectiveness
  • Uses formal analytical thinking techniques to identify issues and generate possible solutions, seeking input from others, as required

Unit Mapping Information

Supersedes and is equivalent to BSBLDR403 Lead team effectiveness.

Supersedes but is not equivalent to BSBSMB407 Manage a small team.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • develop a team development plan, that addresses:
  • innovation and productivity measures
  • team cohesion
  • issues management and actions.

In the course of the above, the candidate must:

  • apply knowledge of organisational goals, objectives and plans to work tasks
  • communicate with team members and management to identify and establish team purpose, roles, responsibilities, goals plans and objectives and resolve problems
  • consult, encourage, support and provide feedback to team members
  • model team leadership behaviours and approaches.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • work processes, including team purpose, roles, responsibilities, goals and plans
  • organisational escalation policies and procedures
  • behaviours which enhance organisational image for work team, clients and customers
  • processes for setting goals that contribute to team effectiveness
  • effects of individual behaviour on team effectiveness
  • innovation and productivity measures in work plans
  • key features of common leadership styles.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • information about the organisation, including organisational structure, goals, objectives and plans.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10