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Qualification details

PSP41912 - Certificate IV in Government (School Support Services) (Release 1)

Summary

Usage recommendation:
Deleted
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
Mapping:
MappingNotesDate
DeletedDeleted from PSP12 Public Sector Training Package06/Mar/2016
Supersedes and is equivalent to PSP41904 - Certificate IV in Government (School Support Services)New release of PSP4190431/Oct/2012

Releases:
ReleaseRelease date
1 1 (this release) 01/Nov/2012

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
BSBITU402A - Develop and use complex spreadsheetsDevelop and use complex spreadsheetsSupersededElective
ICAICT304A - Implement system software changesImplement system software changesSupersededElective
PSPOHS301A - Contribute to workplace safetyContribute to workplace safetyDeletedElective
PSPGOV411A - Deal with conflictDeal with conflictSupersededElective
PSPGOV408A - Value diversityValue diversitySupersededCore
BSBWOR401A - Establish effective workplace relationshipsEstablish effective workplace relationshipsSupersededElective
BSBITA401A - Design databasesDesign databasesSupersededElective
FNSICGEN501B - Produce research reports and make presentationsProduce research reports and make presentationsDeletedElective
BSBITS401A - Maintain business technologyMaintain business technologySupersededElective
PSPGOV405B - Provide input to change processesProvide input to change processesSupersededElective
BSBMKG413A - Promote products and servicesPromote products and servicesSupersededElective
PSPGOV412A - Use advanced workplace communication strategiesUse advanced workplace communication strategiesSupersededCore
BSBINN301A - Promote innovation in a team environmentPromote innovation in a team environmentSupersededElective
BSBLED401A - Develop teams and individualsDevelop teams and individualsSupersededElective
BSBWOR402A - Promote team effectivenessPromote team effectivenessSupersededElective
MSL974003A - Perform chemical tests and proceduresPerform chemical tests and proceduresSupersededElective
ICAWEB404A - Maintain website performanceMaintain website performanceSupersededElective
MSL943002A - Participate in laboratory/field workplace safetyParticipate in laboratory/field workplace safetySupersededElective
ICADBS409A - Monitor and administer a databaseMonitor and administer a databaseSupersededElective
PSPGOV410A - Undertake career planningUndertake career planningSupersededElective
PSPGOV415A - Provide workplace coachingProvide workplace coachingSupersededElective
PSPGOV507A - Undertake negotiationsUndertake negotiationsSupersededElective
PSPFIN401A - Use public sector financial processesUse public sector financial processesSupersededElective
ICADBS402A - Complete database backup and restoreComplete database backup and restoreSupersededElective
ICPMM321C - Capture a digital imageCapture a digital imageSupersededElective
PSPGOV413A - Compose complex workplace documentsCompose complex workplace documentsSupersededElective
BSBITU404A - Produce complex desktop published documentsProduce complex desktop published documentsSupersededElective
PSPGOV417A - Identify and treat risksIdentify and treat risksSupersededElective
CULINS401A - Assist customers to access informationAssist customers to access informationSupersededElective
BSBRES401A - Analyse and present research informationAnalyse and present research informationSupersededElective
PSPGOV416A - Monitor performance and provide feedbackMonitor performance and provide feedbackSupersededElective
PSPGOV422A - Apply government processesApply government processesSupersededCore
BSBMGT402A - Implement operational planImplement operational planSupersededElective
BSBINM401A - IMPLEMENT WORKPLACE INFORMATION SYSTEMIMPLEMENT WORKPLACE INFORMATION SYSTEMSupersededElective
CULINM401A - Complete a range of cataloguing activitiesComplete a range of cataloguing activitiesSupersededElective
ICASAS420A - Provide first-level remote help-desk supportProvide first-level remote help-desk supportSupersededElective
MSL974005A - Perform physical testsPerform physical testsSupersededElective
BSBHRM501A - Manage human resources servicesManage human resources servicesSupersededElective
ICAICT302A - Install and optimise operating system softwareInstall and optimise operating system softwareSupersededElective
ICADBS404A - Identify and resolve common database performance problemsIdentify and resolve common database performance problemsSupersededElective
MSL934003A - Maintain and control stocksMaintain and control stocksSupersededElective
BSBSMB404A - Undertake small business planningUndertake small business planningSupersededElective
PSPOHS401B - Implement workplace safety procedures and programsImplement workplace safety procedures and programsDeletedElective
MSL934002A - Apply quality system and continuous improvement processesApply quality system and continuous improvement processesSupersededElective
PSPGOV420A - Use translation servicesUse translation servicesSupersededElective
PSPGOV406B - Gather and analyse informationGather and analyse informationSupersededElective
BSBSMB406A - Manage small business financesManage small business financesSupersededElective
BSBHRM402A - Recruit, select and induct staffRecruit, select and induct staffSupersededElective
PSPLEGN401A - Encourage compliance with legislation in the public sectorEncourage compliance with legislation in the public sectorSupersededCore
BSBHRM401A - Review human resources functionsReview human resources functionsSupersededElective
PSPGOV508A - Manage conflictManage conflictSupersededElective
PSPGOV414A - Provide workplace mentoringProvide workplace mentoringSupersededElective
ICASAS305A - Provide IT advice to clientsProvide IT advice to clientsSupersededElective
CULINS202A - Process information resource ordersProcess information resource ordersSupersededElective
PSPHR403A - Provide a consultancy service for human resource managementProvide a consultancy service for human resource managementSupersededElective
PSPGOV419A - Work with interpretersWork with interpretersSupersededElective
PSPPROC406B - Procure goods and servicesProcure goods and servicesSupersededElective
BSBRKG403B - Set up a business or records system for a small businessSet up a business or records system for a small businessSupersededElective
PSPGOV403B - Use resources to achieve work unit goalsUse resources to achieve work unit goalsSupersededElective
ICASAS304A - Provide basic system administrationProvide basic system administrationSupersededElective
BSBSMB407A - Manage a small teamManage a small teamSupersededElective
MSL904001A - Perform standard calibrationsPerform standard calibrationsSupersededElective
PSPGOV402B - Deliver and monitor service to clientsDeliver and monitor service to clientsSupersededCore
PSPGOV404B - Develop and implement work unit plansDevelop and implement work unit plansSupersededElective
CULINS402A - Obtain information from external and networked sourcesObtain information from external and networked sourcesSupersededElective
MSL924002A - Use laboratory application softwareUse laboratory application softwareSupersededElective
ICASAS416A - Implement maintenance proceduresImplement maintenance proceduresSupersededElective
BSBWOR404B - Develop work prioritiesDevelop work prioritiesSupersededElective
PSPETHC401A - Uphold and support the values and principles of public serviceUphold and support the values and principles of public serviceSupersededCore
MSL974001A - Prepare, standardise and use solutionsPrepare, standardise and use solutionsSupersededElective
BSBADM405B - Organise meetingsOrganise meetingsSupersededElective
BSBRKG402B - Provide information from and about recordsProvide information from and about recordsSupersededElective
PSPPOL404A - Support policy implementationSupport policy implementationSupersededElective
PSPGOV418A - Develop internal and external networksDevelop internal and external networksSupersededElective
ICASAS301A - Run standard diagnostic testsRun standard diagnostic testsSupersededElective
PSPHR402A - Administer human resource processesAdminister human resource processesSupersededElective
BSBFIA401A - Prepare financial reportsPrepare financial reportsSupersededElective
PSPGOV421A - Exercise delegationsExercise delegationsSupersededElective
BSBFIA402A - Report on financial activityReport on financial activitySupersededElective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 512111 Office Manager 
ASCO (occupation type) Identifier Advanced Clerical And Service Workers 
ASCED Qualification/Course Field of Education Identifier 0901 Political Science And Policy Studies 
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Human Resource Management,Education Support 
Taxonomy - Occupation N/A School Information Technology Administrator,School Human Resources Officer,School Library Technician,School Laboratory Technician,School Administrator 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 512111 Office Manager 20/Feb/2013 
ASCO (occupation type) Identifier Advanced Clerical And Service Workers 20/Feb/2013 
ASCED Qualification/Course Field of Education Identifier 0901 Political Science And Policy Studies 20/Feb/2013 
Qualification/Course Level of Education Identifier 511 Certificate IV 01/Nov/2012 
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Modification History

Release 

TP Version 

Comments 

1

PSP12 V1

First release. Supersedes and equivalent to PSP41904

Description

This specialist qualification covers the competencies required by staff working at an experienced level providing school support services in government schools. It is not targeted at teacher aide occupations. Electives may be taken from a single stream, such as administration or library support, or from a range of streams to suit the particular workplace. If, however, all electives are chosen from units coded PSPGOV, the resulting qualification is a generalist Certificate IV in Government, rather than this specialist qualification. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of electives is possible in the qualification packaging rules, Electives may also be drawn from other Training Packages to reflect the work context and career plans of the individual.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

Not applicable.

Packaging Rules

15 units of competency are required for this qualificationf:

  • 6 core units
  • 9 elective units

Choose 9 elective units:

  • 1 unit from Group A;
  • 6 units from groups B to G, either across groups or from a single group;
  • 2 units from elsewhere within this Training Package, or  any endorsed Training Package or  Accredited Course.

Units selected should not duplicate content already covered by other units in this qualification .

All elective units must be selected from an equivalent qualification level or higher, unless otherwise stated.

** For this qualification, a maximum of 1 unit from Certificate III level may be used.

Core Units 

PSPETHC401A

Uphold and support the values and principles of public service

PSPGOV402B

Deliver and monitor service to clients

PSPGOV408A

Value diversity

PSPGOV412A

Use advanced workplace communication strategies

PSPGOV422A

Apply government processes

PSPLEGN401A

Encourage compliance with legislation in the public sector

Group A Elective Units 

PSPOHS301A

Contribute to workplace safety

PSPOHS401B

Implement workplace safety procedures and programs

MSL943002A

Participate in laboratory/field workplace safety

Group B Elective Units  (Generalist )

PSPGOV403B

Use resources to achieve work unit goals

PSPGOV404B

Develop and implement work unit plans

PSPGOV405B

Provide input to change processes

PSPGOV406B

Gather and analyse information

PSPGOV410A

Undertake career planning

PSPGOV411A

Deal with conflict

PSPGOV413A

Compose complex workplace documents

PSPGOV414A

Provide workplace mentoring

PSPGOV415A

Provide workplace coaching

PSPGOV416A

Monitor performance and provide feedback

PSPGOV417A

Identify and treat risks

PSPGOV418A

Develop internal and external networks

PSPGOV419A

Work with interpreters

PSPGOV420A

Use translation services

PSPGOV421A

Exercise delegations

PSPGOV507A

Undertake negotiations

PSPGOV508A

Manage conflict

PSPPOL404A

Support policy implementation

Group C Elective Units  (Administration )

PSPFIN401A

Use public sector financial processes

PSPPROC406B

Procure goods and services

BSBADM405B

Organise meetings

BSBFIA401A

Prepare financial reports

BSBFIA402A

Report on financial activity

BSBINM401A

Implement workplace information system

BSBITA401A

Design databases

BSBITS401B

Maintain business technology

BSBITU402A

Develop and use complex spreadsheets

BSBITU404A

Produce complex desktop published documents

BSBMKG413A

Promote products and services

BSBRES401A

Analyse and present research information

BSBRKG402B

Provide information from and about records

BSBRKG403C

Set up a business or records system for a small office

BSBSMB404A

Undertake small business planning

BSBSMB406A

Manage small business finances

BSBRES401A

Analyse and present research information

FNSORG508A

Analyse and comment on management reports

Group D Elective Units  (Human Resources )

PSPHR402A

Administer human resource processes

PSPHR403A

Provide a consultancy service for human resource management

BSBHRM401A

Review human resources functions

BSBHRM402A

Recruit, select and induct staff

BSBHRM501A

Manage human resources services

BSBINN301A

Promote innovation in a team environment

BSBLED401A

Develop teams and individuals

BSBMGT402A

Implement operational plan

BSBSMB407A

Manage a small team

BSBWOR401A

Establish effective workplace relationships

BSBWOR402A

Promote team effectiveness

BSBWOR404B

Develop work priorities

Group E Elective Units  (Library Support )

CULINM401A

Complete a range of cataloguing activities

CULINS202A

Process information resource orders

CULINS401A

Assist customers to access information

CULINS402A

Obtain information from external and networked sources

Group F Elective Units  (Scientific Assistance )

MSL904001A

Perform standard calibrations

MSL924002A

Use laboratory application software

MSL934002A

Apply quality system and continuous improvement processes

MSL934003A

Maintain and control stocks

MSL974001A

Prepare, standardise and use solutions

MSL974003A

Perform chemical tests and procedures

MSL974005A

Perform physical tests

Group G Elective Units  (Technology )

ICADBS402A

Complete database backup and restore

ICADBS404A

Identify and resolve common database performance problems

ICADBS409A

Monitor and administer a database

ICAICT302A

Install and optimise operating system software

ICAICT304A

Implement system software changes

ICASAS301A

Run standard diagnostic tests

ICASAS304A

Provide basic system administration

ICASAS305A

Provide IT advice to clients

ICASAS416A

Implement maintenance procedures

ICASAS420A

Provide first-level remote help-desk support

ICAWEB404A

Maintain website performance

ICPMM321C

Capture a digital image