Modification History
PSPGOV405B Release 2: Layout adjusted. No changes to content.
PSPGOV405B Release 1: Primary release.
Unit Descriptor
This unit covers understanding the reasons for change and initiating specific changes related to the work unit. It includes suggesting options and opportunities for change, encouraging commitment to workplace change, monitoring and evaluating change and dealing with ambiguity in the change process.
In practice, providing input to change may overlap with other generalist or specialist public sector work activities such as acting ethically, complying with legislation, applying government processes, gathering and analysing information, using resources, etc.
This is one of 6 units of competency in the Working in Government and Management Competency Fields that deal with change. Related units are:
- PSPGOV205B Participate in workplace change
- PSPGOV306B Implement change
- PSPGOV514A Facilitate change
- PSPMNGT604B Manage change
- PSPMNGT703A Lead and influence change
This unit replaces and is equivalent to PSPGOV405A Provide input to change process.
Application of the Unit
Not applicable.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements are the essential outcomes of the unit of competency. |
Together, performance criteria specify the requirements for competent performance. Text in bold italics is explained in the Range Statement following. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 . Suggest options and opportunities for change |
1.1 The need for change in work practice within the work unit is identified, suggestions sought and options devised. 1.2 Options and opportunities for change are suggested to improve efficiency and effectiveness of the workgroup and the work environment. 1.3 The broader workplace context, including future trends, is taken into account in suggestions for change. 1.4 Risk factors affecting change are analysed to identify possible constraints. |
2 . Encourage commitment to workplace change |
2.1 Positive encouragement is provided to implement workplace change . 2.2 The needs and viewpoints of individuals are identified and considered when implementing change. 2.3 Communication strategies are developed and support is provided to colleagues on adjusting to change. 2.4 Issues requiring further action are identified and dealt with in accordance with legislation, policy and procedures . |
3 . Monitor and evaluate change |
3.1 Implementation of change is monitored and feedback on individual and group work practices is prompt and constructive. 3.2 Suggestions for improvements made by workgroup members are positively received and acted on where appropriate. 3.3 Work activities are evaluated based on feedback from workgroup members and other stakeholders . 3.4 Evidence and information is collected on the impact of change, is accurate, relevant and reported according to organisational requirements. 3.5 Recommendations for improving methods or techniques to manage change are negotiated in accordance with organisational policy and procedures. 3.6 Learning from the implementation of change are identified, shared with others and transferred to other change initiatives. |
4 . Deal with ambiguities in the change process |
4.1 The need to operate within constraints beyond one's own control is recognised and accepted. 4.2 Areas of ambiguity in proposed change are identified. 4.3 Options for dealing with ambiguity and criteria for assessing those options are developed and communicated to the workgroup. 4.4 Best option is selected, work is undertaken and ambiguity handled in accordance with option determined. 4.5 The impact of change and identified related issues are communicated to management as required. |
Required Skills and Knowledge
This section describes the essential skills and knowledge and their level, required for this unit. |
Skill requirements Look for evidence that confirms skills in:
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Knowledge requirements Look for evidence that confirms knowledge and understanding of:
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Evidence Guide
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package. |
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Units to be assessed together |
PSPETHC401A Uphold and support the values and principles of public service PSPGOV406B Gather and analyse information PSPGOV408A Value diversity PSPGOV411A Deal with conflict PSPGOV412A Use advanced workplace communication strategies PSPGOV414A Provide workplace mentoring PSPGOV416A Monitor performance and provide feedback PSPGOV418A Develop internal and external networks PSPGOV422A Apply government processes PSPLEGN401A Encourage compliance with legislation in the public sector |
Overview of evidence requirements |
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
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Resources required to carry out assessment |
These resources include:
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Where and how to assess evidence |
Valid assessment of this unit requires:
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
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For consistency of assessment |
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments |
Range Statement
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here. |
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Risk factors may include: |
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Change may include: |
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Legislation , policy and procedures may include: |
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Stakeholders may include: |
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Evidence and information may include: |
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Negotiation may include: |
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Unit Sector(s)
Not applicable.
Competency field
Working in Government.