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Qualification details

CHC52312 - Diploma of Community Services (Development and or Humanitarian Assistance) (Release 1)

Summary

Usage recommendation:
Deleted
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
Mapping:
MappingNotesDate
DeletedDeleted from CHC08 Community Services Training Package07/Dec/2015
Supersedes and is equivalent to CHC52310 - Diploma of Community Services (Development and/or Humanitarian Assistance)Updated in V4 Updated core WHS unit. Equivalent vocational outcome.06/May/2012

Releases:
ReleaseRelease date
1 1 (this release) 07/May/2012

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
PSPPROC506A - Plan to manage a contractPlan to manage a contractSupersededN/A
CHCCS426B - Provide support and care relating to loss and griefProvide support and care relating to loss and griefSupersededN/A
FNSACM303A - Process payment documentationProcess payment documentationSupersededN/A
FNSICACC306B - Process journal entriesProcess journal entriesDeletedN/A
HLTWHS300A - Contribute to WHS processesContribute to WHS processesSupersededN/A
BSBPMG609A - Direct procurement and contracting for a project programDirect procurement and contracting for a project programSupersededN/A
BSBFIM501A - Manage budgets and financial plansManage budgets and financial plansSupersededN/A
FNSACC402A - Prepare operational budgetsPrepare operational budgetsSupersededN/A
CHCORG612D - Review organisation's effectivenessReview organisation's effectivenessDeletedN/A
PSPPM601B - Direct complex project activitiesDirect complex project activitiesDeletedN/A
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 411711 Community Worker 
ASCO (occupation type) Identifier 2512-13 Community Worker 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Community Services Management,Community Services 
Taxonomy - Occupation N/A Development Assistance Project Manager,Humanitarian Assistance Project Manager 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 411711 Community Worker 02/Oct/2012 
ASCO (occupation type) Identifier 2512-13 Community Worker 02/Oct/2012 
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 02/Oct/2012 
Qualification/Course Level of Education Identifier 421 Diploma 07/May/2012 
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Modification History

CHC08 Version 3

CHC08 Version 4

Comments

CHC52310 Diploma of Community Services (development and/or Humanitarian Services)

CHC52312 Diploma of Community Services (development and/or Humanitarian Services)

Updated core WHS units

Description

This qualification covers workers who coordinate or manage work in a range of development and/or humanitarian assistance contexts. This work may take place in domestic or international contexts. The qualification is structured to:

  • Define knowledge and skills required by workers in management or supervisory roles in development and/or humanitarian assistance work.
  • Enable workers with a foundation of technical expertise to apply these skills in areas relevant to development and/or humanitarian assistance work.

Occupational titles  may include:

  • Project manager (development and/or humanitarian assistance)
  • HR manager (development and/or humanitarian assistance)
  • Finance manager (development and/or humanitarian assistance)
  • Logistics manager (development and/or humanitarian assistance)
  • Team manager (development and/or humanitarian assistance)
  • Support services manager (development and/or humanitarian assistance)

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Not Applicable

Employability Skills Summary

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries

Packaging Rules

PACKAGING RULES 

15 units are required for award of this qualification including:

  • 7 core units
  • 8 elective units

At least 3 units must be selected from Groups A, B and C, where:

  • Group A electives are recommended for work in humanitarian assistance
  • Group B electives are recommended for work in development assistance
  • Group C electives are specific to development and humanitarian assistance work

A wide range of additional elective units is available, including:

  • Other relevant electives listed below for both development and humanitariuan assistance qualifications
  • Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
  • Where appropriate, to address workplace requirements, units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on TGAor other public listing

Core units 

CHCDHA402B Maintain well being in a field environment

CHCDHA404A Develop and maintain positive relationships with key stakeholders

CHCDHA412B Use a capacity building approach in development work

CHCDHA501B Manage work in the development and/or humanitarian assistance sector

CHCDHA505B Develop and manage implementation plans

HLTHIR403C Work effectively with culturally diverse clients and co-workers

HLTWHS300A Contribute to WHS processes

The importance of culturally aware and respectful practice 

All workers undertaking development and/or humanitarian assistance work need foundation knowledge to inform their work with clients and co-workers from culturally and linguistically diverse backgrounds and with those who are indigenous to the country in which the assistance is being provided. This foundation is to be provided and assessed as part of a holistic approach to delivery and assessment of this qualification.

Relevant electives 

At least 3 electives must be selected from Groups A, B and C below.

Electives are to be selected in line with specified Packaging Rules. The grouping of electives is provided to facilitate selection and does not necessarily reflect work requirements. Electives may be selected from one or more groups. Employers may specify that certain electives are required to address specific workplace needs.

Group A  - humanitarian assistance electives 

One or more of these electives is recommended for work in humanitarian assistance - and additional or alternative electives may be selected from the development assistance and other groupings if appropriate.

CHCDHA403B Apply knowledge of humanitarian assistance project work

CHCDHA411A Conduct a rapid assessment in a humanitarian assistance context

CHCDHA413A Prepare transition plans in a development and/or humanitarian assistance context

CHCDHA503A Design, monitor and evaluate development and/or humanitarian assistance programs 

Group B  - development assistance electives 

One or more of these electives is recommended for work in development assistance - and additional or alternative electives may be selected from the humanitarian assistance and other groupings if appropriate.

CHCDHA405B Apply knowledge of development program work

CHCDHA410B Adapt and apply technical knowledge in a development context

CHCDHA503A Design, monitor and evaluate development and/or humanitarian assistance programs

Group C  - other electives specific to development and humanitarian assistance work 

Finance

CHCDHA406A Secure development and/or humanitarian assistance funding

CHCDHA407A Address financial requirements of single donor in development and/or humanitarian assistance

CHCDHA408A Manage cash in development and/or humanitarian assistance contexts

CHCDHA409A Close out financial operations in development and/or humanitarian assistance contexts

Management

CHCDHA501B Manage work in the development and/or humanitarian assistance sector

CHCDHA502B Manage humanitarian assistance operations

CHCDHA504A Manage complex funding arrangements in development and/or humanitarian assistance

Other relevant electives for development and humanitarian assistance qualifications 

The following electives may be relevant to either the Certificate IV in Community Services (Development and/or Humanitarian Assistance) or the Diploma of Community Services (Development and/or Humanitarian Assistance), depending on requirements of the specific work role.

Public sector work electives 

PSPETHC401A Uphold and support the values and principles of public service

PSPGOV405B Provide input to change processes

PSPGOV417A Identify and treat risks

PSPGOV422A Apply government processes

PSPPOL402A Assist with specialist policy development

PSPPOL403A Give and receive policy information

PSPPOL404A Support policy implementation

Contract management electives 

PSPPROC414A Manage contracts

PSPPROC505A Manage procurment risk

PSPPROC506A Plan to manage a contract

PSPPROC503B Manage contract performance

PSPPROC607A Manage strategic contracts

Project management electives 

BSBPMG407A Apply risk management techniques

BSBPMG501A Manage application of project integrative processes

BSBPMG502A Manage project scope

BSBPMG504A Manage project costs

BSBPMG508A Manage project risk

BSBPMG509A Manage project procurement

BSBPMG510A Manage projects

BSBPMG404A Apply quality management techniques

PSPPM501B Design complex projects

PSPPM502B Manage complex projects

PSPPM503B Close complex projects

PSPPM504A Carry out complex project activities

PSPPM601B Direct complex project activities

Financial services electives 

FNSACC402A Prepare operational budgets

FNSACC505A Establish and maintain accounting information systems

FNSACC506A Implement and maintain internal control procedures

FNSACM302A Prepare, match and process receipts

FNSICACC304B Prepare and bank receipts

FNSACM303A Process payment documentation

FNSICACC306B Process journal entries

FNSICGEN305B Maintain daily financial/business records

FNSICORG302B Prepare reports for management

Emergency relief electives 

CHCER301B Deliver emergency relief services

PUACOM009B Manage media requirements at major incident

PUACOM010B Promote the organisation’s mission and services

PUAEMR002B Identify, analyse and evaluate risk

PUAEMR009B Facilitate emergency risk assessment

PUAEMR010B Undertake emergency planning

PUAOPE002B Operate communications systems and equipment

PUAOPE004B Conduct briefings/debriefings

PUAOPE005B Manage a multi team response

PUAOPE006B Control multi-agency emergency situations

PUAOPE007B Command agency personnel within a multi-agency emergency response

PUAOPE008B Coordinate resources within a multi-agency emergency response

PUASAR001B Participate in a rescue operation

PUAVEH001B Drive vehicles under operational conditions

Human resource management and development electives 

BSBHRM403A Support performance management process

BSBHRM501A Manage human resources services

BSBHRM504A Manage workforce planning

BSBHRM506A Manage recruitment selection and induction processes

BSBHRM510A Manage mediation processes

BSBHRM602B Manage human resources strategic planning

BSBHRM604A Manage employee relations

CHCORG525D Recruit and coordinate volunteers

CHCORG605B Manage human resources in a community sector organisation

CHCORG616C Manage training

Supervision and work coordination electives 

BSBWOR403A Manage stress in the workplace

CHCCS505B Provide supervision support to community sector workers

CHCORG405E Maintain an effective work environment

CHCORG406C Supervise work

CHCORG506E Coordinate the work environment

Skills and knowledge development electives 

CHCCS427B Facilitate adult learning and development

CHCORG529B Provide coaching and motivation

CHCORG627B Provide mentoring support to colleagues

PSPGOV414A Provide workplace mentoring

TAEASS401B Plan assessment activities and processes

TAEASS402B Assess competence

TAEDEL301A Provide work skill instruction

TAEDEL401A Plan, organise and deliver group-based learning

TAEDEL402A Plan, organise and facilitate learning in the workplace

TAEDES401A Design and develop learning programs

TAEDES402A Use training packages and accredited courses to meet client needs

Communication and interpersonal relationships electives 

CHCCD515B Communicate effectively within a community development context

CHCCOM201C Communicate with people accessing the services of the organisation

CHCCOM302D Communicate appropriately with clients and colleagues

CHCCOM403A Use targeted communication skills to build relationships

CHCCOM504B Develop, implement and promote effective workplace communication

CHCCS426B Provide support and care relating to loss and grief

Legal and ethical requirements electives 

CHCCS400C Work within a relevant legal and ethical framework

CHCCS502C Maintain legal and ethical work practices

Business management electives 

BSBFIM501A Manage budgets and financial plans

BSBINM501A Manage an information or knowledge management system

BSBINM601A Manage knowledge and information

BSBMGT616A Develop and implement strategic plans

BSBPMG609A Direct procurement and contracting for a project program

Management and leadership electives 

BSBMGT401A Show leadership in the workplace

BSBMGT404A Lead and facilitate off site staff

BSBMGT605B Provide leadership across the organisation

BSBREL701A Develop and cultivate collaborative partnerships and relationships

BSBRSK401A Identify risk and apply risk management processes

BSBRSK501A Manage risk

BSBWOR401A Establish effective workplace relationships

BSBWOR402A Promote team effectiveness

BSBWOR404B Develop work priorities

BSBWOR501B Manage personal work priorities and professional development

BSBWOR502B Ensure team effectiveness

BSBWRK501A Develop, manage and review campaigns and projects

CHCADMIN508B Manage limited budgets and financial accountabilities

CHCADMIN604B Manage the finances, accounts and resources of an organisation

CHCORG611C Lead and develop others in a community sector workplace

CHCORG612D Review organisation’s effectiveness

Work organisation electives 

CHCORG201C Follow policies, procedures and programs of the organisation

CHCORG303C Participate effectively in the work environment

CHCORG423C Maintain quality service delivery

CHCORG502B Work autonomously

CHCORG525D Recruit and coordinate volunteers

CHCORG605B Manage human resources in a community sector organisation

CHCORG610B Manage change in a community sector organisation

CHCVOL201B Be an effective volunteer

PSPGOV517A Coordinate risk management

PSPMNGT605B Manage diversity

SISCCRD302A Recruit and manage volunteers

Health promotion and population health electives 

CHCPROM401C Share health information

CHCPROM502B Implement health promotion and community intervention

CHCPROM503A Provide community focused promotion and prevention strategies

HLTPOP301C Work effectively in the population health sector

HLTPOP302C Contribute to working with the community to identify health needs

HLTPOP303C Contribute to population health project planning

HLTPOP304C Contribute to evaluating a population health project

HLTPOP307C Provide information and support on environmental health issues

HLTPOP322C Implement a disaster plan

HLTPOP501C Apply a population health framework

HLTPOP502C Work with the community to identify health needs

HLTPOP503C Plan a population health project

HLTPOP504C Evaluate a population health project

HLTPOP505C Build capacity to promote health

HLTPOP508C Write a grant application

HLTPOP523C Develop a disaster plan

First aid electives 

HLTCPR211A Perform CPR

HLTFA211A Provide basic emergency life support

HLTFA311A Apply first aid

HLTFA302C Provide first aid in remote situation

HLTFA412A Apply advanced first aid

Electives for working with disadvantaged or at risk people 

CHCCHILD401B Identify and respond to children and young people at risk

CHCCHILD403B Promote the safety, well being and welfare of children, young people and their families

CHCCHILD404B Support the rights and safety of children and young people

CHCIC201B Communicate with children

CHCIC301E Interact effectively with children

CHCDIS301C Work effectively with people with a disability

CHCDIS302A Maintain an environment to empower people with disabilities

CHCDIS322A Support community participation and inclusion

CHCDIS400C Provide care and support

CHCDIS410A Facilitate community participation and inclusion

CHCDIS411A Communicate using augmentative and alternative communication strategies

CHCDIS509E Maximise participation in work by people with disabilities

Community development electives 

CHCCD401E Support community participation

CHCCD402B Develop and provide community education projects

CHCCD404E Develop and implement community programs

CHCCD412B Work within a community development framework

CHCCD413E Work within specific communities

CHCCD420B Work to empower Aboriginal and/or Torres Strait Islander communities

CHCCD505E Develop community resources

CHCCD514B Implement community development strategies

CHCCD516B Work within organisation and government structures to enable community development outcomes

CHCCD615A Develop and implement community development strategies

CHCCD618B Facilitate the development of community capacity to manage place

CHCCD619B Establish and maintain community, government and business partnerships

CHCCD620B Develop and implement a community renewal plan

CHCCOM403A Use targeted communication skills to build relationships

CHCCS421B Undertake community sector work within own community

CHCINF407D Meet information needs of the community

CHCSW401A Work effectively with forced migrants