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Qualification details

PSP41912 - Certificate IV in Government (School Support Services) (Release 1)

Summary

Usage recommendation:
Deleted
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
Mapping:
MappingNotesDate
DeletedDeleted from PSP12 Public Sector Training Package06/Mar/2016
Supersedes and is equivalent to PSP41904 - Certificate IV in Government (School Support Services)New release of PSP4190431/Oct/2012

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 01/Nov/2012

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
BSBITU402A - Develop and use complex spreadsheetsDevelop and use complex spreadsheetsElective
ICAICT304A - Implement system software changesImplement system software changesElective
PSPOHS301A - Contribute to workplace safetyContribute to workplace safetyElective
PSPGOV411A - Deal with conflictDeal with conflictElective
PSPGOV408A - Value diversityValue diversityCore
BSBWOR401A - Establish effective workplace relationshipsEstablish effective workplace relationshipsElective
BSBITA401A - Design databasesDesign databasesElective
FNSICGEN501B - Produce research reports and make presentationsProduce research reports and make presentationsElective
BSBITS401A - Maintain business technologyMaintain business technologyElective
PSPGOV405B - Provide input to change processesProvide input to change processesElective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 512111 Office Manager 
ASCO (occupation type) Identifier Advanced Clerical And Service Workers 
ASCED Qualification/Course Field of Education Identifier 0901 Political Science And Policy Studies 
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Human Resource Management,Education Support 
Taxonomy - Occupation N/A School Information Technology Administrator,School Human Resources Officer,School Library Technician,School Laboratory Technician,School Administrator 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 512111 Office Manager 20/Feb/2013 
ASCO (occupation type) Identifier Advanced Clerical And Service Workers 20/Feb/2013 
ASCED Qualification/Course Field of Education Identifier 0901 Political Science And Policy Studies 20/Feb/2013 
Qualification/Course Level of Education Identifier 511 Certificate IV 01/Nov/2012 
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Modification History

Release 

TP Version 

Comments 

1

PSP12 V1

First release. Supersedes and equivalent to PSP41904

Description

This specialist qualification covers the competencies required by staff working at an experienced level providing school support services in government schools. It is not targeted at teacher aide occupations. Electives may be taken from a single stream, such as administration or library support, or from a range of streams to suit the particular workplace. If, however, all electives are chosen from units coded PSPGOV, the resulting qualification is a generalist Certificate IV in Government, rather than this specialist qualification. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of electives is possible in the qualification packaging rules, Electives may also be drawn from other Training Packages to reflect the work context and career plans of the individual.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

Not applicable.

Packaging Rules

15 units of competency are required for this qualificationf:

  • 6 core units
  • 9 elective units

Choose 9 elective units:

  • 1 unit from Group A;
  • 6 units from groups B to G, either across groups or from a single group;
  • 2 units from elsewhere within this Training Package, or  any endorsed Training Package or  Accredited Course.

Units selected should not duplicate content already covered by other units in this qualification .

All elective units must be selected from an equivalent qualification level or higher, unless otherwise stated.

** For this qualification, a maximum of 1 unit from Certificate III level may be used.

Core Units 

PSPETHC401A

Uphold and support the values and principles of public service

PSPGOV402B

Deliver and monitor service to clients

PSPGOV408A

Value diversity

PSPGOV412A

Use advanced workplace communication strategies

PSPGOV422A

Apply government processes

PSPLEGN401A

Encourage compliance with legislation in the public sector

Group A Elective Units 

PSPOHS301A

Contribute to workplace safety

PSPOHS401B

Implement workplace safety procedures and programs

MSL943002A

Participate in laboratory/field workplace safety

Group B Elective Units  (Generalist )

PSPGOV403B

Use resources to achieve work unit goals

PSPGOV404B

Develop and implement work unit plans

PSPGOV405B

Provide input to change processes

PSPGOV406B

Gather and analyse information

PSPGOV410A

Undertake career planning

PSPGOV411A

Deal with conflict

PSPGOV413A

Compose complex workplace documents

PSPGOV414A

Provide workplace mentoring

PSPGOV415A

Provide workplace coaching

PSPGOV416A

Monitor performance and provide feedback

PSPGOV417A

Identify and treat risks

PSPGOV418A

Develop internal and external networks

PSPGOV419A

Work with interpreters

PSPGOV420A

Use translation services

PSPGOV421A

Exercise delegations

PSPGOV507A

Undertake negotiations

PSPGOV508A

Manage conflict

PSPPOL404A

Support policy implementation

Group C Elective Units  (Administration )

PSPFIN401A

Use public sector financial processes

PSPPROC406B

Procure goods and services

BSBADM405B

Organise meetings

BSBFIA401A

Prepare financial reports

BSBFIA402A

Report on financial activity

BSBINM401A

Implement workplace information system

BSBITA401A

Design databases

BSBITS401B

Maintain business technology

BSBITU402A

Develop and use complex spreadsheets

BSBITU404A

Produce complex desktop published documents

BSBMKG413A

Promote products and services

BSBRES401A

Analyse and present research information

BSBRKG402B

Provide information from and about records

BSBRKG403C

Set up a business or records system for a small office

BSBSMB404A

Undertake small business planning

BSBSMB406A

Manage small business finances

BSBRES401A

Analyse and present research information

FNSORG508A

Analyse and comment on management reports

Group D Elective Units  (Human Resources )

PSPHR402A

Administer human resource processes

PSPHR403A

Provide a consultancy service for human resource management

BSBHRM401A

Review human resources functions

BSBHRM402A

Recruit, select and induct staff

BSBHRM501A

Manage human resources services

BSBINN301A

Promote innovation in a team environment

BSBLED401A

Develop teams and individuals

BSBMGT402A

Implement operational plan

BSBSMB407A

Manage a small team

BSBWOR401A

Establish effective workplace relationships

BSBWOR402A

Promote team effectiveness

BSBWOR404B

Develop work priorities

Group E Elective Units  (Library Support )

CULINM401A

Complete a range of cataloguing activities

CULINS202A

Process information resource orders

CULINS401A

Assist customers to access information

CULINS402A

Obtain information from external and networked sources

Group F Elective Units  (Scientific Assistance )

MSL904001A

Perform standard calibrations

MSL924002A

Use laboratory application software

MSL934002A

Apply quality system and continuous improvement processes

MSL934003A

Maintain and control stocks

MSL974001A

Prepare, standardise and use solutions

MSL974003A

Perform chemical tests and procedures

MSL974005A

Perform physical tests

Group G Elective Units  (Technology )

ICADBS402A

Complete database backup and restore

ICADBS404A

Identify and resolve common database performance problems

ICADBS409A

Monitor and administer a database

ICAICT302A

Install and optimise operating system software

ICAICT304A

Implement system software changes

ICASAS301A

Run standard diagnostic tests

ICASAS304A

Provide basic system administration

ICASAS305A

Provide IT advice to clients

ICASAS416A

Implement maintenance procedures

ICASAS420A

Provide first-level remote help-desk support

ICAWEB404A

Maintain website performance

ICPMM321C

Capture a digital image