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Training package details

BSB - Business Services Training Package (Release 8.0)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSB07 - Business Services Training Package 25/Mar/2015

Release Status:
Current
Releases:
ReleaseRelease dateApproval process
8.0 (this release) 25/Jan/2022Endorsement date: 17/Nov/2021
(View details for release 7.2) 23/Jul/2021 Minor upgrade (Approval date: 23/Jul/2021)
(View details for release 7.1) 12/Feb/2021 Minor upgrade (Approval date: 12/Feb/2021)
(View details for release 7.0) 19/Oct/2020 Endorsement date: 12/Aug/2020
(View details for release 6.1) 07/Jul/2020 Minor upgrade (Approval date: 02/Jul/2020)
(View details for release 6.0) 28/Feb/2020 Endorsement date: 03/Dec/2019
(View details for release 5.0) 30/Aug/2019 Endorsement date: 05/Jun/2019
(View details for release 4.0) 21/Feb/2019 Endorsement date: 04/Dec/2018
(View details for release 3.0) 27/Sep/2018 Endorsement date: 05/Jun/2018
(View details for release 2.0) 14/Jan/2016 Endorsement date: 12/Oct/2015
(View details for release 1.2) 19/Jun/2015 Minor upgrade (Approval date: 19/Jun/2015)
(View details for release 1.1) 09/Apr/2015 Minor upgrade (Approval date: 09/Apr/2015)
(View details for release 1.0) 25/Mar/2015 Endorsement date: 06/Mar/2015


Disclaimer:
Following the establishment of the new training package development process, any references to the former Skills Service Organisations (SSOs) or Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Jobs and Skills Council (JSC) listed below.

Training Package Developer

Organisation:
Future Skills Organisation 

Qualifications

 CodeTitleUsageRelease

Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I

 BSB10120 - Certificate I in Workplace SkillsCertificate I in Workplace SkillsCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II

 BSB20120 - Certificate II in Workplace SkillsCertificate II in Workplace SkillsCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III

 BSB30120 - Certificate III in BusinessCertificate III in BusinessCurrent
 BSB30220 - Certificate III in Entrepreneurship and New BusinessCertificate III in Entrepreneurship and New BusinessCurrent
 BSB30320 - Certificate III in Legal ServicesCertificate III in Legal ServicesCurrent
 BSB30420 - Certificate III in Library and Information ServicesCertificate III in Library and Information ServicesCurrent
 BSB30719 - Certificate III in Work Health and SafetyCertificate III in Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV

 BSB40120 - Certificate IV in BusinessCertificate IV in BusinessCurrent
 BSB40320 - Certificate IV in Entrepreneurship and New BusinessCertificate IV in Entrepreneurship and New BusinessCurrent
 BSB40420 - Certificate IV in Human Resource ManagementCertificate IV in Human Resource ManagementCurrent
 BSB40520 - Certificate IV in Leadership and ManagementCertificate IV in Leadership and ManagementCurrent
 BSB40620 - Certificate IV in Legal ServicesCertificate IV in Legal ServicesCurrent
 BSB40720 - Certificate IV in Library and Information ServicesCertificate IV in Library and Information ServicesCurrent
 BSB40820 - Certificate IV in Marketing and CommunicationCertificate IV in Marketing and CommunicationCurrent
 BSB40920 - Certificate IV in Project Management PracticeCertificate IV in Project Management PracticeCurrent
 BSB41021 - Certificate IV in Aboriginal and Torres Strait Islander GovernanceCertificate IV in Aboriginal and Torres Strait Islander GovernanceCurrent
 BSB41419 - Certificate IV in Work Health and SafetyCertificate IV in Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma

 BSB50120 - Diploma of BusinessDiploma of BusinessCurrent
 BSB50320 - Diploma of Human Resource ManagementDiploma of Human Resource ManagementCurrent
 BSB50420 - Diploma of Leadership and ManagementDiploma of Leadership and ManagementCurrent
 BSB50520 - Diploma of Library and Information ServicesDiploma of Library and Information ServicesCurrent
 BSB50620 - Diploma of Marketing and CommunicationDiploma of Marketing and CommunicationCurrent
 BSB50720 - Diploma of Paralegal ServicesDiploma of Paralegal ServicesCurrent
 BSB50820 - Diploma of Project ManagementDiploma of Project ManagementCurrent
 BSB50920 - Diploma of Quality AuditingDiploma of Quality AuditingCurrent
 BSB51319 - Diploma of Work Health and SafetyDiploma of Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Advanced Diploma'Qualification Level: Advanced Diploma

 BSB60120 - Advanced Diploma of BusinessAdvanced Diploma of BusinessCurrent
 BSB60220 - Advanced Diploma of ConveyancingAdvanced Diploma of ConveyancingCurrent
 BSB60320 - Advanced Diploma of Human Resource ManagementAdvanced Diploma of Human Resource ManagementCurrent
 BSB60420 - Advanced Diploma of Leadership and ManagementAdvanced Diploma of Leadership and ManagementCurrent
 BSB60520 - Advanced Diploma of Marketing and CommunicationAdvanced Diploma of Marketing and CommunicationCurrent
 BSB60619 - Advanced Diploma of Work Health and SafetyAdvanced Diploma of Work Health and SafetyCurrent
 BSB60720 - Advanced Diploma of Program ManagementAdvanced Diploma of Program ManagementCurrent

Toggle visibility of information in grouping for 'Qualification Level: Graduate Diploma'Qualification Level: Graduate Diploma

 BSB80120 - Graduate Diploma of Management (Learning)Graduate Diploma of Management (Learning)Current
 BSB80220 - Graduate Diploma of Portfolio ManagementGraduate Diploma of Portfolio ManagementCurrent
 BSB80320 - Graduate Diploma of Strategic LeadershipGraduate Diploma of Strategic LeadershipCurrent

Skill sets

CodeSort Table listing the training package skill sets by the Code columnTitleUsageSort Table listing the training package skill sets by the Usage columnReleaseSort Table listing the training package skill sets by the Release column
BSBSS00134 - Aboriginal and Torres Strait Islander Governance Foundations Skill SetAboriginal and Torres Strait Islander Governance Foundations Skill SetCurrent
BSBSS00120 - Administrative Assistant Skill SetAdministrative Assistant Skill SetCurrent
BSBSS00110 - Business Development Skill SetBusiness Development Skill SetCurrent
BSBSS00101 - Business Operations Management Skill SetBusiness Operations Management Skill SetCurrent
BSBSS00100 - Business Operations Support Skill SetBusiness Operations Support Skill SetCurrent
BSBSS00116 - Campaign Management Skill SetCampaign Management Skill SetCurrent
BSBSS00091 - Capture and Present Big Data Skill SetCapture and Present Big Data Skill SetCurrent
BSBSS00099 - Communications and Public Relations Foundations Skill SetCommunications and Public Relations Foundations Skill SetCurrent
BSBSS00122 - Compliance Skill SetCompliance Skill SetCurrent
BSBSS00126 - Contact Centre Skill SetContact Centre Skill SetCurrent
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Units of competency

CodeSort Table listing the units of competency related to this training package. by the Code columnTitleUsageReleaseSort Table listing the units of competency related to this training package. by the Release column
BSBHRM613 - Contribute to the development of learning and development strategiesContribute to the development of learning and development strategiesCurrent
BSBHRM614 - Contribute to strategic workforce planningContribute to strategic workforce planningCurrent
BSBHRM615 - Contribute to the development of diversity and inclusion strategiesContribute to the development of diversity and inclusion strategiesCurrent
BSBINS201 - Process and maintain workplace informationProcess and maintain workplace informationCurrent
BSBINS202 - Handle receipt and dispatch of informationHandle receipt and dispatch of informationCurrent
BSBINS203 - Assist with circulation servicesAssist with circulation servicesCurrent
BSBINS301 - Develop and use information literacy skillsDevelop and use information literacy skillsCurrent
BSBINS302 - Organise workplace informationOrganise workplace informationCurrent
BSBINS303 - Use knowledge management systemsUse knowledge management systemsCurrent
BSBINS304 - Process and maintain information resourcesProcess and maintain information resourcesCurrent
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Imported units of competency

CodeTitleUsageSort Table listing Imported units of competency by the Usage columnReleaseSort Table listing Imported units of competency by the Release columnBelongs to training package
PSPGEN021 - Contribute to conflict managementContribute to conflict managementSupersededPSP - Public Sector Training Package
PSPGEN028 - Provide a quotationProvide a quotationDeletedPSP - Public Sector Training Package
PSPGEN043 - Apply government processesApply government processesSupersededPSP - Public Sector Training Package
PSPGEN049 - Undertake negotiationsUndertake negotiationsSupersededPSP - Public Sector Training Package
PSPMGT006 - Develop a business caseDevelop a business caseCurrentPSP - Public Sector Training Package
PSPMGT012 - Facilitate knowledge managementFacilitate knowledge managementSupersededPSP - Public Sector Training Package
PSPPCM006 - Select providers and develop contractsSelect providers and develop contractsCurrentPSP - Public Sector Training Package
PSPPCM007 - Manage contractsManage contractsCurrentPSP - Public Sector Training Package
PSPPCM008 - Manage contract performanceManage contract performanceCurrentPSP - Public Sector Training Package
PSPPCM009 - Finalise contractsFinalise contractsCurrentPSP - Public Sector Training Package
PSPPCM010 - Manage procurement riskManage procurement riskCurrentPSP - Public Sector Training Package
PSPPCM011 - Plan to manage a contractPlan to manage a contractCurrentPSP - Public Sector Training Package
PSPPCM012 - Plan for procurement outcomesPlan for procurement outcomesCurrentPSP - Public Sector Training Package
PSPPCM013 - Make procurement decisionsMake procurement decisionsCurrentPSP - Public Sector Training Package
PSPPCM015 - Conduct and manage coordinated procurementConduct and manage coordinated procurementCurrentPSP - Public Sector Training Package
PSPPCM016 - Plan and implement strategic sourcingPlan and implement strategic sourcingCurrentPSP - Public Sector Training Package
PSPPCM017 - Plan and implement procurement category managementPlan and implement procurement category managementCurrentPSP - Public Sector Training Package
PSPPCM018 - Conduct demand and procurement spend analysisConduct demand and procurement spend analysisCurrentPSP - Public Sector Training Package
PSPPCY004 - Support policy implementationSupport policy implementationSupersededPSP - Public Sector Training Package
PUACOM008 - Develop and organise public safety awareness programsDevelop and organise public safety awareness programsCurrentPUA - Public Safety
PUAFER001 - Identify, prevent and report potential facility emergency situationsIdentify, prevent and report potential facility emergency situationsCurrentPUA - Public Safety
PUAFER004 - Respond to facility emergenciesRespond to facility emergenciesCurrentPUA - Public Safety
PUAWHS003 - Implement and monitor organisational work, health and safety policies, procedures and programsImplement and monitor organisational work, health and safety policies, procedures and programsCurrentPUA - Public Safety
RIIVEH305E - Operate and maintain a four wheel drive vehicleOperate and maintain a four wheel drive vehicleSupersededRII - Resources and Infrastructure Industry Training Package
RIIWHS202D - Enter and work in confined spacesEnter and work in confined spacesSupersededRII - Resources and Infrastructure Industry Training Package
RIIWHS204D - Work safely at heightsWork safely at heightsSupersededRII - Resources and Infrastructure Industry Training Package
RIIWHS403D - Apply the mine work health and safety management planApply the mine work health and safety management planSupersededRII - Resources and Infrastructure Industry Training Package
SIRXCEG002 - Assist with customer difficultiesAssist with customer difficultiesCurrentSIR - Retail Services Training Package
SIRXCEG004 - Create a customer-centric cultureCreate a customer-centric cultureCurrentSIR - Retail Services Training Package
SIRXCEG005 - Maintain business to business relationshipsMaintain business to business relationshipsCurrentSIR - Retail Services Training Package
SIRXECM002 - Prepare digital contentPrepare digital contentCurrentSIR - Retail Services Training Package
SIRXECM003 - Design an ecommerce siteDesign an ecommerce siteCurrentSIR - Retail Services Training Package
SIRXMGT005 - Lead the development of business opportunitiesLead the development of business opportunitiesCurrentSIR - Retail Services Training Package
SIRXMKT001 - Support marketing and promotional activitiesSupport marketing and promotional activitiesCurrentSIR - Retail Services Training Package
SIRXMKT002 - Use social media to engage customersUse social media to engage customersCurrentSIR - Retail Services Training Package
SIRXMKT006 - Develop a social media strategyDevelop a social media strategyCurrentSIR - Retail Services Training Package
SIRXMKT007 - Develop a digital marketing planDevelop a digital marketing planCurrentSIR - Retail Services Training Package
SIRXOSM003 - Use social media and online toolsUse social media and online toolsCurrentSIR - Retail Services Training Package
SIRXOSM005 - Develop a basic website for customer engagementDevelop a basic website for customer engagementCurrentSIR - Retail Services Training Package
SIRXOSM007 - Manage risk to organisational reputation in an online settingManage risk to organisational reputation in an online settingCurrentSIR - Retail Services Training Package
SIRXPDK001 - Advise on products and servicesAdvise on products and servicesCurrentSIR - Retail Services Training Package
SIRXSLS003 - Achieve sales resultsAchieve sales resultsCurrentSIR - Retail Services Training Package
SIRXSLS004 - Drive sales resultsDrive sales resultsCurrentSIR - Retail Services Training Package
TAEASS301 - Contribute to assessmentContribute to assessmentSupersededTAE - Training and Education Training Package
TAEDEL301 - Provide work skill instructionProvide work skill instructionSupersededTAE - Training and Education Training Package
TAEDEL401 - Plan, organise and deliver group-based learningPlan, organise and deliver group-based learningSupersededTAE - Training and Education Training Package
TAEDES501 - Design and develop learning strategiesDesign and develop learning strategiesSupersededTAE - Training and Education Training Package
TAELED803 - Implement improved learning practiceImplement improved learning practiceCurrentTAE - Training and Education Training Package
TAELED804 - Review enterprise e-learning systems and solutions implementationReview enterprise e-learning systems and solutions implementationCurrentTAE - Training and Education Training Package
TLIE4006 - Collect, analyse and present workplace data and informationCollect, analyse and present workplace data and informationSupersededTLI - Transport and Logistics Training Package
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