Qualification details

Release 3 . This is the third release of this qualification in the TLI Transport and Logistics Training Package. The following general elective unit has been added:

• TLIF0014 Monitor the safety of transport activities (Chain of Responsibility).

Release 2 . This is the second release of this qualification in the TLI Transport and Logistics Training Package. The following modification has been made:

• Imported Elective units updated.

Release 1.  This is the first release of this qualification in the TLI Transport and Logistics Training Package.

This is a qualification for those engaged in bus and coach operations job roles within the transport and logistics industry.

Job roles 

Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:

• fleet manager
• operations manager
• passenger service delivery manager
• service delivery manager.

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

There are no entry requirements for this qualification.

A total of 12 units of competency  comprising:

2 core units  listed below, plus 

10 general elective units  from the general elective units listed below.

Up to 2 of the general elective units  may be selected from any relevant nationally endorsed Training Package or accredited course. The general elective units must contribute to the vocational outcomes of the qualification.

Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with.

Core units 

TLIL5057

Maintain, monitor and improve transport operations systems

TLIL5067

Develop a passenger transport plan

General elective units 

BSBHRM405

Support the recruitment, selection and induction of staff

BSBMGT402

Implement operational plan

BSBMGT502

Manage people performance

BSBREL402

Build client relationships and business networks

BSBRSK501

Manage risk

BSBWHS521

Ensure a safe workplace for a work area

BSBWOR502

Lead and manage team effectiveness

BSBWRK411

Support employee and industrial relations procedures

SITXMPR004

Coordinate marketing activities

TAEDEL404

Mentor in the workplace

TAETAS501

Undertake organisational training needs analysis

TLIB5010

Plan and implement maintenance schedules

TLIE4013

Apply workplace statistics

TLIF0014

Monitor the safety of transport activities (Chain of Responsibility)

TLIF4064

Manage fatigue management policy and procedures

TLIF4086

Control and coordinate incident responses

TLII5018

Manage customer service

TLIL3003

Conduct induction process

TLIL4005

Apply conflict/grievance resolution strategies

TLIL4033

Promote effective workplace practice

TLIL4036

Develop rosters

TLIL5068

Implement a passenger transport plan

TLIO1002

Follow security procedures when working with passengers and personnel

TLIP5004

Develop a transport and logistics business plan

TLIP5035

Manage budgets and financial plans

TLIP5037

Develop workplace policy and procedures

TLIR5006

Develop, implement and review purchasing strategies

TLIR5014

Manage suppliers

TLIU4001

Implement and monitor environmental protection policies and procedures

TLIX5040

Manage contracted support services

This qualification replaces and is equivalent to TLI50713 Diploma of Bus and Coach Operations.