Unit of competency details

MSS402051A - Apply quality standards (Release 1)


Usage recommendation:
Supersedes and is equivalent to MSACMT251A - Apply quality standards 01/May/2012
Is superseded by and equivalent to MSS402051 - Apply quality standardsSupersedes and is equivalent to MSS402051A Apply quality standards 21/Jun/2016

ReleaseRelease date
1 1 (this release) 02/May/2012

Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
PMA - Chemical, Hydrocarbons and RefiningChemical, Hydrocarbons and Refining 1.0 
PMB07 - Plastics, Rubber and Cablemaking Training PackagePlastics, Rubber and Cablemaking Training Package 2.0 
AUM - Automotive ManufacturingAutomotive Manufacturing 1.0-2.2 
FPI11 - Forest and Forest Products Training PackageForest and Forest Products Training Package 1.1-2.3 
MSM - Manufacturing Training PackageManufacturing Training Package 2.0 
MSA07 - Manufacturing Training PackageManufacturing Training Package 8.0-8.4 
MSF - Furnishing Training PackageFurnishing Training Package 1.0-2.0 
PMA08 - Chemical, Hydrocarbons and Refining Training PackageChemical, Hydrocarbons and Refining Training Package 4.0-5.0 
MEM05 - Metal and Engineering Training PackageMetal and Engineering Training Package 9.0-11.1 
MSS11 - Sustainability Training PackageSustainability Training Package 2.0-3.0 
PPM - Pulp & Paper Manufacturing Industry Training PackagePulp & Paper Manufacturing Industry Training Package 1.0 
PMC10 - Manufactured Mineral ProductsManufactured Mineral Products 1.1 
FPP10 - Pulp & Paper Manufacturing Industry Training PackagePulp & Paper Manufacturing Industry Training Package 1.2-1.3 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 2.0-3.0,4.0-5.0 
DEF - Defence Training PackageDefence Training Package 1.0-2.3 
DEF12 - Defence Training PackageDefence Training Package 2.0 
SFI11 - Seafood Industry Training PackageSeafood Industry Training Package 1.1-2.2 
LMT07 - Textiles, Clothing and Footwear Training PackageTextiles, Clothing and Footwear Training Package 4.1 
FDF10 - Food ProcessingFood Processing 4.0-4.1 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
MSA20107 - Certificate II in Process ManufacturingCertificate II in Process ManufacturingSuperseded3-4 
PMA30116 - Certificate III in Process Plant OperationsCertificate III in Process Plant OperationsSuperseded
MSF20313 - Certificate II in Furniture MakingCertificate II in Furniture MakingSuperseded1-3 
AUM20118 - Certificate II in Automotive Manufacturing Production - Passenger Motor VehicleCertificate II in Automotive Manufacturing Production - Passenger Motor VehicleCurrent
MSA30208 - Certificate III in Manufacturing TechnologyCertificate III in Manufacturing TechnologyCurrent3-4 
SFI20511 - Certificate II in Seafood ProcessingCertificate II in Seafood ProcessingSuperseded2-3 
FDF30111 - Certificate III in Food ProcessingCertificate III in Food ProcessingSuperseded3-4 
AUM20213 - Certificate II in Automotive Manufacturing Production - Bus, Truck and TrailerCertificate II in Automotive Manufacturing Production - Bus, Truck and TrailerSuperseded
AUM40113 - Certificate IV in Automotive ManufacturingCertificate IV in Automotive ManufacturingCurrent1-3 
PMB30107 - Certificate III in Polymer ProcessingCertificate III in Polymer ProcessingSuperseded
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SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080317 Quality Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080317 Quality Management  07/Aug/2012 
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Modification History

New unit, superseding MSACMT251A Apply quality standards - Equivalent

Unit Descriptor

This unit of competency covers the skills and knowledge required to apply quality standards to work operations in an organisation. The unit is designed to complement competitive systems and practices units.

Application of the Unit

This unit applies to an individual who is expected to take responsibility for the quality of their own work, and to take actions specified in the procedures and within the scope of their job and authority to ensure that quality standards are met.

This unit requires the application of skills associated with interpreting and applying workplace standards and identifying and addressing problems that interfere with quality outcomes. The unit requires initiative, enterprise and self-management to ensure quality standards are achieved.

Licensing/Regulatory Information

Not applicable.


Not applicable.

Employability Skills Information

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria


Assess own work


Continuously check completed work against workplace standards relevant to the operation being undertaken


Demonstrate an understanding of how the work activities and completed work relate to the next production process or processes and to the final products or services concerned


Identify and isolate faulty components, products or processes


Record and/or report faults and any identified causes to the supervisor concerned, where required, in accordance with workplace procedures


Assess quality of received components, parts or materials


Continuously check received components, parts, materials, information, service or final products against workplace standards and specifications for conformance


Demonstrate an understanding of how the received components, parts or materials, information or service relate to the current operation and how they contribute to the final quality of the product or service


Identify and isolate faulty components, parts, materials or information that relate to the operator's work


Record and/or report faults and any identified causes in accordance with workplace procedures


Identify causes of any identified faults and take corrective action as specified in workplace procedures


Measure components, parts or materials


Measure materials, component parts, information, service or products, as required, using the appropriate measuring instruments in accordance with workplace procedures


Record information on production indicator


Record basic information on quality and other indicators of process performance in accordance with workplace procedures


Investigate causes of quality deviations


Investigate and report causes of deviations from specified quality standards for components


Recommend suitable preventative action based on workplace quality standards and the identified causes of deviations from specified quality standards of materials

Required Skills and Knowledge

This section describes the skills and knowledge required for this unit.

Required skills 

Required skills include:

  • interpreting work instructions, specifications, standards and patterns appropriate to own work
  • carrying out relevant visual inspections of materials, component parts and final products
  • carrying out relevant physical/chemical measurements or tests
  • maintaining accurate work records in accordance with procedures
  • carrying out work in accordance with occupational health and safety (OHS) policies and procedures
  • meeting work specifications
  • communicating effectively within defined workplace procedures
  • interpreting and applying defined procedures

Required knowledge 

Required knowledge includes:

  • relevant quality standards, policies and procedures
  • relevant production processes, materials and products
  • basic characteristics of materials used in the relevant production processes
  • safety and environmental aspects of relevant production processes
  • relevant measurement techniques and quality checking procedures
  • workplace procedures
  • reporting procedures

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

A person who demonstrates competency in this unit must be able to provide evidence of the ability to:

  • interpret, relevant work instructions, standards and specifications appropriate to own work
  • check and measure relevant quality parameters
  • interpret results of quality checks in terms of specifications, patterns and work standards
  • take required action where standards of materials, component parts, final product or work processes are found to be unacceptable
  • maintain accurate records.

Context of and specific resources for assessment 

Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices.

Access may be required to:

  • workplace procedures and plans relevant to work area
  • specifications and documentation relating to planned, currently being implemented, or implemented changes to work processes and procedures relevant to the assessee
  • documentation and information in relation to production, waste, overheads and hazard control/management
  • reports from supervisors/managers
  • case studies and scenarios to assess responses to contingencies.

Method of assessment 

A holistic approach should be taken to the assessment.

Competence in this unit may be assessed by using a combination of the following to generate evidence:

  • demonstration in the workplace
  • workplace projects
  • suitable simulation
  • case studies/scenarios (particularly for assessment of contingencies, improvement scenarios, and so on)
  • targeted questioning
  • reports from supervisors, peers and colleagues (third-party reports)
  • portfolio of evidence.

In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

Guidance information for assessment 

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the candidate and the work being performed.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Competitive systems and practices 

Competitive systems and practices may include, but are not limited to:

  • lean operations
  • agile operations
  • preventative and predictive maintenance approaches
  • monitoring and data gathering systems, such as Systems Control and Data Acquisition (SCADA) software, Enterprise Resource Planning (ERP) systems, Materials Resource Planning (MRP) and proprietary systems
  • statistical process control systems, including six sigma and three sigma
  • Just in Time (JIT), kanban and other pull-related operations control systems
  • supply, value, and demand chain monitoring and analysis
  • 5S
  • continuous improvement (kaizen)
  • breakthrough improvement (kaizen blitz)
  • cause/effect diagrams
  • overall equipment effectiveness (OEE)
  • takt time
  • process mapping
  • problem solving
  • run charts
  • standard procedures
  • current reality tree

Competitive systems and practices should be interpreted so as to take into account:

  • the stage of implementation of competitive systems and practices
  • the size of the enterprise
  • the work organisation, culture, regulatory environment and the industry sector

Quality parameters 

Quality parameters may include:

  • finish
  • size
  • durability
  • product or process variations
  • materials
  • alignment
  • colour
  • damage and imperfections
  • time

Quality checks 

Quality checks are against set parameters for the process or product. Examples include:

  • visual inspection
  • physical measurements
  • chemical tests
  • checks against patterns, templates and guides
  • processing time


Materials may include:

  • physical raw materials
  • orders, forms and other documentation
  • services required for undertaking an operation (e.g. power, water, compressed air and fuel)


Measure includes:

  • those measurements which may be taken by the employee in the workplace/at their work station


Procedures may include:

  • work instructions
  • standard operating procedures
  • formulas/recipes
  • batch sheets
  • temporary instructions and similar instructions provided for the operation of the plant
  • good operating practice as may be defined by industry codes of practice (e.g. good manufacturing practice (GMP) and responsible care)
  • government regulations

Procedures may be:

  • written, verbal, computer-based or in some other format

Indicators of production performance 

Indicators of production performance may include:

  • number of items/production rate
  • delays and causes of delays (where known)
  • other information as specified in the procedures

Data entry/recording 

Data entry/recording may include:

  • keyboard
  • written (including ticks or signs)
  • verbal

Sources of information/ documents 

Sources of information/documents may include:

  • quality and Australian standards and procedures
  • work instructions, patterns, designs and recipes
  • organisation work procedures
  • manufacturer instructions for materials and equipment
  • organisational or external personnel
  • customer requirements

Investigate and report 

Investigate and report includes:

  • following set procedures defined for such investigations

Set procedures may include:

  • verbal instructions
  • documented procedures
  • other quality procedures as implemented within an organisation or work environment

Workplace context 

Workplace context includes:

  • work organisation procedures and practices relating to the manufacture and quality outcomes for products
  • conditions of service, legislation and industrial agreements, including:
  • workplace agreements and awards
  • federal or state/territory legislation
  • standard work practice


Reporting/communication may include:

  • verbal and written communication in accordance with organisational policies and procedures
  • oral, written or visual communication and may include simple data

Being responsible for the maintenance of own work quality 

Being responsible for the maintenance of own work quality may include:

  • contributing to the quality improvement of team or section output, where necessary, in accordance with workplace procedures
  • following safety, environmental, housekeeping and quality procedures as specified by materials/machine/equipment manufacturers, regulatory authorities and the organisation

Applicable regulations and legislation 

Applicable regulations and legislation may include:

  • OHS legislation relevant to workplace activities
  • workers compensation legislation

Unit Sector(s)

Unit sector

Competitive systems and practices

Custom Content Section

Not applicable.