Unit of competency details

MSMOPS212 - Use organisation computers or data systems (Release 1)


Usage recommendation:
Supersedes and is equivalent to MSAPMOPS212A - Use organisation computers or data systemsSupersedes and is equivalent to MSAPMOPS212A Use organisation computers or data systems 14/Dec/2015

Release Status:
ReleaseRelease date
1 1 (this release) 15/Dec/2015

Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
PMA - Chemical, Hydrocarbons and RefiningChemical, Hydrocarbons and Refining 1.0-2.3 
PMB - Plastics, Rubber and CablemakingPlastics, Rubber and Cablemaking 1.0,2.0-2.1 
MSM - Manufacturing Training PackageManufacturing Training Package 1.0-8.0 
MSF - Furnishing Training PackageFurnishing Training Package 2.0-6.0 
PPM - Pulp & Paper Manufacturing Industry Training PackagePulp & Paper Manufacturing Industry Training Package 2.0-3.1 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 8.0-9.0 
PMC - Manufactured Mineral ProductsManufactured Mineral Products 1.0 
RII - Resources and Infrastructure Industry Training PackageResources and Infrastructure Industry Training Package 9.0 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
MSM31215 - Certificate III in Recreational Vehicle and Accessories RetailingCertificate III in Recreational Vehicle and Accessories RetailingDeleted1-5 
PMB30121 - Certificate III in Polymer ProcessingCertificate III in Polymer ProcessingCurrent
PMC20116 - Certificate II in Manufactured Mineral ProductsCertificate II in Manufactured Mineral ProductsDeleted
PMA30116 - Certificate III in Process Plant OperationsCertificate III in Process Plant OperationsSuperseded
RII21222 - Certificate II in Autonomous Workplace OperationsCertificate II in Autonomous Workplace OperationsCurrent
PMB20121 - Certificate II in Polymer ProcessingCertificate II in Polymer ProcessingCurrent1-2 
PPM30116 - Certificate III in Pulping OperationsCertificate III in Pulping OperationsSuperseded
MSM41015 - Certificate IV in Recreational VehiclesCertificate IV in Recreational VehiclesSuperseded1-8 
PMC40116 - Certificate IV in Manufactured Mineral ProductsCertificate IV in Manufactured Mineral ProductsDeleted
MSM40116 - Certificate IV in Process ManufacturingCertificate IV in Process ManufacturingCurrent1-7 
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SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080905 Practical Computing Skills  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080905 Practical Computing Skills  29/Apr/2016 
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Unit of competency

Modification History

Release 1. Supersedes and is equivalent to MSAPMOPS212A Use organisation computers or data systems


This unit of competency covers the skills and knowledge required to use organisation computers or data systems in order to work effectively.

The operator will be required to select correct programs, save and retrieve data, and produce documents and spreadsheets relevant to operational or administrative functions within the organisation.

This unit of competency applies to an individual working alone or as part of a team/work group and working in liaison with other shift team members and the control room operator, as appropriate.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Pre-requisite Unit


Competency Field


Unit Sector

Elements and Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element


Identify applications of computer or data system for work role 


Identify data and information available from the system and its application to work role


Identify data from work role which needs to be entered in the system


Use the computer or data system 


Adjust workstation equipment to meet ergonomic requirements and use appropriate posture


Log on according to procedures


Navigate system


Input data or make changes as required


Check entered or edited data is correct


Access required data/information


Output data as required


Apply system/security procedures


Use 'Help' as needed


Save file and exit system 


Identify the need to save data and, if required, save and store data in appropriate directory or folder


Close file and/or exit applications programs without loss of data


Back-up data if required in accordance with procedures


Respond to routine problems with the system 


Recognise routine problems that occur during the operation


Identify and take action on causes of routine problems


Log problems as required


Identify non-routine process and quality problems and take appropriate action

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range of Conditions

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Regulatory framework 

The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following:

  • legislative requirements, including work health and safety (WHS)
  • privacy and intellectual property (IP)
  • industry codes of practice and guidelines
  • environmental regulations and guidelines
  • Australian and other standards
  • licence and certification requirements


All operations must be performed in accordance with relevant procedures.

Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following:

  • organisation procedures relevant to data systems, data security, record keeping, privacy, internet usage and IP
  • manufacturers’ manuals
  • emergency procedures
  • work instructions
  • standard operating procedures (SOPs)
  • safe work method statements (SWMS)
  • formulas/recipes
  • batch sheets
  • temporary instructions
  • any similar instructions provided for the smooth running of the organisation

Computers or data systems 

Computers or data systems are used for one or more of the following:

  • electronic documents (typically Word, Excel, email and similar)
  • safety, safety data and injury reporting
  • orders, purchasing, stock levels and scheduling
  • stock control, stores, warehousing and logistics
  • materials hazards, labelling, materials identification and material safety data sheets (MSDSs)
  • batch data, schedules, production planning and operations planning
  • product quality, statistical control, production trends and quality control
  • maintenance, maintenance planning, procedures and spare parts


Equipment includes one or more of the following:

  • computers and stationary terminals/kiosks (stand alone and/or networked)
  • mobile terminals and handheld devices
  • smartphones and tablets
  • printers
  • mouse and keyboard
  • facsimile equipment
  • onboard terminals
  • scanners
  • bar coders

Software applications 

Software applications include one or more of the following:

  • email
  • internet or intranet
  • word processing, database and/or spreadsheet programs
  • company/process-specific software


Documents include one or more of the following:

  • work orders
  • work instructions/SOPs
  • email
  • faxes
  • memos
  • tables
  • standard letters
  • standard reports


Hazards include one or more of the following:

  • ergonomics and posture
  • repetition strain injuries
  • glare from monitor screens
  • damaged cables or connections
  • strains or injuries moving computer equipment
  • other hazards that might arise in the job/work environment

Routine problems 

Routine problems must be resolved by applying known solutions.

Routine problems are predictable and include one or more of:

  • software problems, such as unable to access file, find correct page, send mail or input data
  • loose or disconnected cables
  • 'frozen' screens
  • faulty monitors
  • keyboard problems

Known solutions are drawn from one or more of:

  • procedures
  • training
  • remembered experience

Non-routine problems must be reported according to relevant procedures.

Unit Mapping Information

Release 1. Supersedes and is equivalent to MSAPMOPS212A Use organisation computers or data systems


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=d1287d36-dff4-4e9f-ad2c-9d6270054027


Assessment requirements

Modification History

Release 1. Supersedes and is equivalent to MSAPMOPS212A Use organisation computers or data systems

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and must include the ability to:

  • use computers or data systems to locate and access information and/or data to meet job requirements
  • edit information and/or input data electronically using one or more of:
  • keyboard
  • mouse
  • stylus
  • touchscreen
  • check that edits/data entry are accurate and complete
  • locate files (in file directory) or generate reports (within software) relevant to job
  • apply procedures, as required, for:
  • log in/log out (and password protection)
  • back-up
  • security (e.g. anti-virus)
  • intellectual property (IP)/security
  • apply known solutions to routine problems.

Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

  • organisational procedures, including those covering:
  • data systems and data security
  • record keeping
  • privacy
  • IP
  • use of internet
  • safety, emergency and hazard control
  • relevant organisation standard operating procedures (SOPs)
  • ergonomics of using computers and related equipment
  • scope and range of available data relevant to work role
  • routine problems that may arise and how to identify causes
  • types and application of software relevant to work role.

Assessment Conditions

  • The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.
  • The collection of performance evidence:
  • should occur over a range of situations which include typical disruptions to normal, smooth operations and provide for demonstration of responding to problems
  • will typically include a supervisor/third-party report focusing on consistent performance and problem recognition and solving. A supervisor/third-party report must be prepared by someone who has a direct, relevant, current relationship with the person being assessed and who is in a position to form a judgement on workplace performance relevant to the unit of competency
  • must include the use of appropriate tools, equipment, data and documentation
  • may use industry-based simulation for all or part of the unit particularly where safety, lack of opportunity or significant cost is an issue.
  • Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
  • Assessment in a simulated environment should use evidence collected from one or more of:
  • walk-throughs
  • pilot plant operation
  • demonstration of skills
  • industry based case studies/scenarios
  • ‘what ifs’.
  • Knowledge evidence may be collected concurrently with performance evidence (provided a record is kept) or through an independent process, such as workbooks, written assessments or interviews (provided a record is kept).
  • Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
  • Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
  • The regulatory framework will be reflected in workplace policies and procedures and is not required to be independently assessed.
  • Foundation skills are integral to competent performance of the unit and should not be assessed separately.
  • As a minimum, assessors must satisfy the Standards for Registered Training Organisations 2015 assessor requirements.


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=d1287d36-dff4-4e9f-ad2c-9d6270054027