Unit of competency details

Release 

TP version 

Comments 

3

PUA12 V2.1

Editorial changes.

2

PUA12 V1

Layout adjusted. Application revised.

1

PUA00 V8.1

First release in TGA.

Elements describe the essential outcomes of a Unit of Competency.

Performance Criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised  text is used, further information is detailed in the Range Statement. Assessment of performance is to be consistent with the Evidence Guide.

ELEMENT 

PERFORMANCE CRITERIA 

1. Undertake work activities 

1.1 Work requirements are identified and undertaken.

1.2 Instructions and directions are understood and implemented.

1.3 Communication is maintained with team leader advising of progress of task/activity.

1.4 Personal safety and safety of others is maintained.

1.5 Any legal requirements and/or ramifications of activities  are communicated to team leader.

1.6 Work area  is determined or selected in accordance with operational or organisation's requirements.

1.7 Equipment is operated in accordance with the manufacturer's specifications.

1.8 OH&S and the organisation's policies and procedures.

2. Accept responsibilities 

2.1 Responsibilities are accepted according to the organisation's policy and procedures.

2.2 Team leader is appraised of the outcome of task/activity.

2.3 Any activity that exceeds the scope of the defined task is referred to the supervisor.

3. Set performance requirements 

3.1 Performance requirements  are based on objectives and goals and agreed with supervisor.

4. Maintain team performance 

4.1 Individual performance is monitored against defined performance requirements and appropriate action taken to maintain performance if required.

4.2 Performance of others is monitored and appropriate action is taken through coaching and mentoring to ensure team objectives and goals are met.

4.3 Supervisor is provided with feedback and constructive advice.

4.4 Issues which cannot be rectified or addressed are referred to the supervisor for appropriate action according to the organisation's policy.

4.5 Supervisor is advised of any changes in priorities or tasks.

4.6 All required documentation  relevant to performance is completed.

5. Act as a team leader as required 

5.1 Responsibility for the performance of the team is accepted.

5.2 Goals are set, tasks identified and presented to team members.

5.3 Instructions and directions are communicated to team members clearly and unambiguously.

5.4 Team members' concerns and queries are recognised, discussed and dealt with.

5.5 Any legal requirements and/or ramifications of team activities are communicated to team members.

5.6 Duties, rosters and responsibilities are allocated to team members having regard to the skills and knowledge required to properly undertake the assignment or task and according to organisation's policy and procedures.

5.7 Feedback on own performance is provided as required.

5.8 Level of authority is recognised and adhered to.

5.9 Operational debrief is conducted in accordance with the organisation's requirements.

Required Skills 

• communicating instructions and directions
• communicating performance expectations
• completing a range of documentation
• encouraging team members
• informal performance counselling
• providing feedback on performance
• representing issues to management
• team building

Required Knowledge 

• defined OH&S policies and procedures
• knowledge of current principles and practices
• legal requirements and ramifications of team activities
• method of monitoring performance
• organisation's policy for referring performance issues
• organisation's policy relevant to hours of work and work allocation
• organisation's requirements for documenting team performance and activities
• procedures and methods of setting performance expectations
• required to work in a team
• team members' duties and responsibilities

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

It is essential for this unit that competence be demonstrated in communication of performance expectations and providing feedback to team members.

Consistency in performance 

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments.

Context of and specific resources for assessment 

Context of assessment 

On the job or in a simulated work environment. Where workplace observation is insufficient simulations or case studies may be used.

Specific resources for assessment 

No special requirements.

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised  wording in the Performance Criteria is detailed below.

Scope of allocated task  may include:

• extent of activity
• content of activity
• degree of responsibility for task

Performance requirements  include

• goals
• objectives
• plans
• standards
• performance indicators
• production rates

Work area  may be dependent upon

• activity conducted
• road accessibility
• logistical support
• water availability
• vicinity of built-up areas
• areas of reduced visibility
• distance to operation
• hazards
• vehicle parking

Performance issues  may include:

• occupational health and safety
• hours of work details
• concerns about ability to complete work
• inadequate resources

Appropriate personnel  may include:

• manager
• human resource personnel
• team leader
• supervisor
• team members

Required documentation  may include:

• forms
• proformas
• incident reports
• rosters
• timesheets
• written reports
• logs
• standard operating procedures
• checklists

Activities  may include:

• non operational activities:

• tasks
• projects
• preparing documentation

• operational activities:

• responding in a combat or support role to natural emergencies (fire/flood)
• technological/industrial emergencies
• civil/political emergencies and non-emergency operations including community events
• public relations activities
• sporting events
• parades
• festivals

Conditions under which operational activities  may be may include:

• hazardous conditions including adverse weather
• after dark operations
• emergency operations
• difficult terrain
• time pressure
• varying time frames from immediate/short term to long term response operations
• varying access to equipment necessitating the use of improvised techniques
• varying levels of resources
• single or multi organisation responses