Unit of competency
Modification History
Supersedes and is equivalent to PSPREV009 Administer levies, fines and other taxes.
Application
This unit describes the performance outcomes, skills and knowledge required to administer levies, fines and other taxes.
Those undertaking this unit work independently, performing complex tasks in familiar contexts.
The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Competency Field
Revenue administration
Elements and Performance Criteria
ELEMENTS |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Assess liability for payment of levies, fines and other taxes. |
1.1. Identify and confirm situations that attract imposition of levies, fines and other taxes. 1.2. Identify and confirm exemptions. 1.3. Identify situations where concessions, or remission of or reduction in liability, may apply. 1.4. Confirm and evaluate facts applicable to situation. 1.5. Identify and apply criteria for assessing liability. |
2. Determine amount payable. |
2.1. Locate and consult information and schedules to determine rate, penalty or interest applicable. 2.2. Apply exemptions, remissions or reductions. 2.3. Apply applicable rates to confirm assessments of liability. 2.4. Complete documentary requirements. |
3. Deal with enquiries and complaints. |
3.1. Process enquiries and complaints in accordance with procedures. 3.2. Record decisions and notify customers. 3.3. Explain payment options, due dates and record-keeping requirements, tailoring communication to suit diverse customer needs. 3.4. Explain to customers their rights to have decisions reviewed if they are dissatisfied. |
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. |
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SKILLS |
DESCRIPTION |
Reading skills to: |
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Numeracy skills to: |
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Unit Mapping Information
Supersedes and is equivalent to PSPREV009 Administer levies, fines and other taxes.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=bebbece7-ff48-4d2c-8876-405679019623