Modification History
PSPCRT410B Release 1: Layout adjusted. No changes to content.
PSPCRT410B Release 2: Primary release.
Unit Descriptor
This unit covers the ability to negotiate and assist Indigenous Australians in their dealings with the court. It includes providing advice and support to the court and the Aboriginal community, and assisting Aboriginal people in court.
In practice, provision of court support to Indigenous clients may overlap with other generalist or specialist public sector work activities, such as acting ethically, working with diversity, complying with legislation, applying government processes, and gathering and analysing information.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Application of the Unit
The task of assisting Aboriginal people will take place in a court or other appropriate setting and will be undertaken by authorised court officials.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Provide information and options. |
1.1. Information and options are provided to Indigenous court users in a culturally appropriate and respectful manner . 1.2. Client information is used to identify services required, and protocols for the sharing of information are observed in a culturally appropriate manner. 1.3. Identify and apply organisational policy and procedures relevant to Indigenous people in the provision of information and options, including alternative procedural options available to Indigenous people. 1.4. Appropriate referrals are provided according to organisational policy and procedures, including making necessary and appropriate arrangements according to client needs. 1.5. Problems raised by clients are clarified and addressed according to organisational policy and procedures, including referral and seeking appropriate assistance. |
2. Provide support to Indigenous Australians involved in court proceedings. |
2.1. Assistance is provided to Indigenous people to access support services and any alternative, available procedural options. 2.2. Assistance is provided to Indigenous people to complete procedural requirements . 2.3. Information regarding procedural requirements is communicated to Indigenous court users and their nominated representatives, and protocols for the sharing of information are observed in a culturally appropriate manner. 2.4. Obligations contained in orders are explained and understanding of the ramifications of non-compliance is confirmed in a culturally appropriate and respectful manner. |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Assessment must confirm the ability to:
Consistency in performance Competency should be demonstrated by providing court support to Indigenous clients on a range of occasions, over time. |
Context of and specific resources for assessment |
Assessment must comply with:
Access may be required to:
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Guidance information for assessment |
The following assessment methods are suggested:
In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency that are difficult to assess directly. Questioning techniques should suit the language and literacy levels of the candidate. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Court users may include: |
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Culturally appropriate and respectful manner may include: |
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Appropriate referrals may include: |
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Procedural requirements may include: |
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Unit Sector(s)
Not applicable.
Competency field
Courts.
Co-requisite units
Not applicable.