Mapping	Notes	Date
Supersedes and is equivalent to PSPCRT410B - Provide court support to Indigenous clients	Unit code updated. Content and formatting updated to comply with the new standards. All PC transitioned from passive to active voice. PC 2.1 and 2.2 merged. Assessment Requirements created drawing upon specified assessment information from superseded unit.	06/Mar/2016

Release	Release date
1 1 (this release)	07/Mar/2016

CodeSort Table listing Training packages that include this unit by the Code column	TitleSort Table listing Training packages that include this unit by the Title column	Release
PSP - Public Sector Training Package	Public Sector Training Package	1.0-4.0

CodeSort Table listing Qualifications that include this unit by the Code column	TitleSort Table listing Qualifications that include this unit by the Title column	Usage Recommendation	Release
PSP40216 - Certificate IV in Court Operations	Certificate IV in Court Operations	Current	1
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CodeSort Table listing Accredited courses that have this unit in the completion mapping by the Code column	TitleSort Table listing Accredited courses that have this unit in the completion mapping by the Title column	Status
10635NAT - Diploma of Chaplaincy	Diploma of Chaplaincy	Non-Current
10971NAT - Certificate IV in Justice Studies	Certificate IV in Justice Studies	Current
10283NAT - Certificate IV in Crime and Justice Studies	Certificate IV in Crime and Justice Studies	Non-Current
10861NAT - Diploma of Aboriginal and Torres Strait Islander Legal Advocacy	Diploma of Aboriginal and Torres Strait Islander Legal Advocacy	Current

Scheme	Code	Classification value
ASCED Module/Unit of Competency Field of Education Identifier	091101	Justice Administration

Scheme	Code	Classification value	Start date	End date
ASCED Module/Unit of Competency Field of Education Identifier	091101	Justice Administration	09/Aug/2016

Unit of competency

Modification History

Release

Comments

This unit was released in PSP Public Sector Training Package release 1.0 and meets the Standards for Training Packages.

This unit supersedes and is equivalent to PSPCRT410B Provide court support to Indigenous clients.

Unit code updated
Content and formatting updated to comply with new standards
All PC transitioned from passive to active voice
PC 2.1 and 2.2 merged

Application

This unit describes the skills required to assist Indigenous Australians in their dealings with the court. It includes providing advice and support to the court and the Indigenous community, and assisting Indigenous people in court. All support to Indigenous clients must observe the protocols for the sharing of information in a culturally appropriate manner.

This unit applies to those working within the court system operating under procedures set by the court.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those set by the court.

Those undertaking this unit would generally work independently with occasional supervisory responsibilities. They would perform complex tasks in a range of familiar and unfamiliar contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

Competency Field

Courts

Elements and Performance Criteria

ELEMENTS	PERFORMANCE CRITERIA
Elements describe the essential outcomes	Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1. Provide information and options	1.1 Collect and access client information and identify Indigenous client's needs. 1.2 Use client information to identify specific services required, observing protocols for the sharing of information. 1.3 Identify and apply organisational policy and procedures relevant to Indigenous people in the provision of information and options, including alternative procedural options available to Indigenous people. 1.4 Address and clarify problems raised and provide assistance and/or referrals, including making necessary arrangements according to client needs.
2. Provide support to Indigenous Australians involved in court proceedings	2.1 Assist Indigenous people to access support services and available procedural options and to complete procedural requirements. 2.2 Inform Indigenous court users and their nominated representatives of procedural requirements and observe protocols for the sharing of information. 2.3 Explain obligations contained in orders and confirm understanding of the ramifications of non-compliance.

Foundation Skills

The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.

Further information on ACSF and the foundation skills underpinning this unit can be found in the Foundation Skills Guide on the GSA website.

Unit Mapping Information

This unit supersedes and is equivalent to PSPCRT410B Provide court support to Indigenous clients.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=bebbece7-ff48-4d2c-8876-405679019623

Assessment requirements

Modification History

Release

Comments

These Assessment Requirements were released in PSP Public Sector Training Package release 1.0 and meet the Standards for Training Packages.

Assessment Requirements created drawing upon specified assessment information from superseded unit

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying legislation, regulations and policies relating to courts administration, including those relating to Indigenous people and communities
dealing effectively with Indigenous communities and people in a culturally appropriate manner
responding sensitively and appropriately to disclosure and cultural issues
maintaining confidentiality
negotiating, using collaborative skills, between court, client, client’s family and community, and other service providers
gathering and interpreting information

Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

legislation, regulations, policies, procedures and guidelines relating to courts, court users and Indigenous communities
criminal and civil justice systems and legislation conferring jurisdiction
courts administration structure
principles of judicial independence
range of referral sources and associated protocols for working with Indigenous clients
policy approaches to courts administration that are specifically applicable to Indigenous people, including fine payment schemes, alternative sentencing options and flexible case management procedures
social, historical, political and economic context of Indigenous justice issues
Indigenous culture and customs
local Indigenous issues and social structures
procedures relating to public services legislation, including WHS and environment, in the context of court support services
principles of financial budgeting and assessment
equity and diversity principles

Assessment Conditions

Assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the diverse conditions likely to be encountered when providing court support to Indigenous clients.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=bebbece7-ff48-4d2c-8876-405679019623

Unit of competency details

PSPCRT011 - Provide court support to Indigenous clients (Release 1)

Summary

Training packages that include this unit

Qualifications that include this unit

Accredited courses that have this unit in the completion mapping

Classifications

Classification history

Content

Unit of competency

Modification History

Application

Competency Field

Elements and Performance Criteria

Foundation Skills

Unit Mapping Information

Links

Assessment requirements

Modification History

Performance Evidence

Knowledge Evidence

Assessment Conditions

Links

Reports

Resources

More

Using training.gov.au

Acknowledgement of Country