Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with ICT Information and Communications Technology Training Package Version 1.0. |
Application
This unit describes the skills and knowledge required to configure, maintain and troubleshoot operating system (OS) software to ensure organisational requirements and client needs are met.
It applies to individuals who are required to install, configure, optimise and troubleshoot OS software to meet organisational requirements.
No licensing, legislative, or certification requirements apply to this unit at the time of publication.
Unit Sector
Systems administration and support
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Identify available operating systems |
1.1 Compare and contrast different OS 1.2 Identify and demonstrate knowledge of basic OS features 1.3 Research OS vendor sites to obtain technical specifications and system requirements 1.4 Install and configure the OS using features such as Internet Information Services (IIS) 1.5 Determine licensing, hardware and security requirements and provide recommendations to appropriate person |
2. Install, configure and optimise operating systems |
2.1 Install, configure and test the OS using the installation components and boot utility options 2.2 Use the OS user interface to correctly configure the installation 2.3 Identify different directory structures and demonstrate management of virtual memory 2.4 Optimise system to meet organisational requirements 2.5 Document system according to organisational requirements |
3. Resolve problems using tools |
3.1 Identify command line options and system tools available to troubleshoot problems 3.2 Identify specific problems and implement strategies for resolution 3.3 Use options and tools to resolve common operating system issues |
4. Provide instruction for new operating system implementation |
4.1 Provide one-to-one instruction about changes to the client or users as required 4.2 Obtain client evaluation about new system to ensure requirements are met, using appropriate feedback mechanism |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance Criteria |
Description |
Reading |
1.1-1.3, 1.5, 2.3, 3.1, 4.2 |
|
Writing |
1.5, 2.5, 4.2 |
|
Oral Communication |
1.5, 4.1, 4.2 |
|
Navigate the world of work |
1.3 |
|
Interact with others |
1.5, 4.1 |
|
Get the work done |
1.1, 1.2, 1.4, 2.1-2.4, 3.1-3.3 |
|
Unit Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
ICTSAS425 Configure and troubleshoot operating system software |
ICASAS425A Configure and troubleshoot operating system software |
Updated to meet Standards for Training Packages |
Equivalent unit |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2