Qualification details

CPP50409 - Diploma of Property Services (Business Broking) (Release 2)


ReleaseStatusRelease date
2 (this release)Current 18/Jan/2017
(View details for release 1) Replaced07/Apr/2011

Usage recommendation:
Supersedes CPP50407 - Diploma of Property Services (Business Broking) 08/Apr/2011

Training packages that include this qualification


SchemeCodeClassification value
ANZSCO Identifier 612111 Business Broker 
ASCO (occupation type) Identifier 3212-79 Financial Dealers And Brokers Nec 
ASCED Qualification/Course Field of Education Identifier 0805 Sales And Marketing 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Real Estate 
Taxonomy - Occupation N/A Business Broker 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 612111 Business Broker 03/Sep/2009 
ASCO (occupation type) Identifier 3212-79 Financial Dealers And Brokers Nec 03/Sep/2009 
ASCED Qualification/Course Field of Education Identifier 0805 Sales And Marketing 03/Sep/2009 
Qualification/Course Level of Education Identifier 421 Diploma 07/Apr/2011 
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Modification History




Update superseded imported elective units to equivalent current elective units:

  • BSBADM502B to BSBADM502
  • BSBMGT516A to BSBMGT516
  • FNSACCT501B to FNSACC501
  • FNSACCT507B to FNSACC507

This version released with CPP07 version 14.4.


Not Applicable

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Not Applicable

Employability Skills Summary

Employability Skills Qualification Summary 

Employability Skill 

Industry /enterprise requirements for this qualification include :


  • apply reading skills to access and interpret a variety of information relating to appraising a business and relevant information regarding legislative requirements
  • clarify concerns and communicate with clients to enable the appraisal process and resolve complications
  • complete relevant documentation and reports
  • document agreements and distribute relevant documents and information to clients and other relevant internal and external parties
  • evaluate and communicate strengths and limitations of current businesses and proposals to the client
  • identify and complete appropriate documentation
  • produce and distribute formal documents to reflect agreements made by parties involved in the listing process


  • confirm own interpretation and application of financial, legal and procedural requirements with appropriate persons to ensure consistency
  • interact with clients and resolve their concerns and issues
  • participate in professional networks to identify and build relationships with relevant individuals and organisations in order to obtain and maintain personal knowledge
  • relate to people from a range of social, cultural and ethnic backgrounds and of varying physical and mental abilities
  • use networks to assist in the implementation of promotional activities

Problem solving 

  • interpret and apply financial, legal and procedural requirements
  • resolve potential negotiation dilemmas, buyer or seller concerns and issues, and conflict arising from the sale process
  • resolve potential client concerns and issues

Initiative and enterprise 

  • analyse business and associated plant and equipment ownership and status as they relate to listing a business with a brokerage office
  • analyse sales process, buyer intentions and seller expectations
  • identify current market trends and positions and determine best listing options
  • identify synergistic opportunities and incorporate them in assessment

Planning and organising 

  • access and understand a variety of information relating to listing a business and relevant information regarding legislative requirements
  • access and understand a variety of information relating to assessing a business and relevant information regarding legislative requirements, especially as they relate to mergers and acquisitions
  • identify personnel and resources required to support, promote and market the listed business


  • adapt work processes to meet the specific needs of clients or colleagues as required
  • allow work to reflect an understanding and respect of individual differences
  • adapt work processes to meet the specific needs of the client and other staff
  • interpret and comply with relevant legislative requirements
  • monitor own performance and identify any personal development needs
  • plan and implement business broking services and work practices according to client requirements and agency values, legislative requirements and ethical standards
  • understand mechanisms to obtain and analyse client comments and feedback


  • access learning opportunities to extend own personal work competencies to improve service delivery in business broking
  • apply knowledge of agency practice, ethical standards and legislative requirements related to business broking operations
  • apply knowledge of agency practice, ethical standards and legislative requirements associated with listing a business
  • assess against industry competency standards and other relevant benchmarks personal knowledge and skills in providing business broking services to determine continuing training needs and priorities
  • identify, plan and apply opportunities for personal development strategies to maintain currency of professional competency in providing effective business broking services


  • compare buyer profile to business buyer database
  • select and use technology appropriate to task
  • use business technology to structure and present information on listings

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each Employability Skill are representative of the property industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.

This table is a summary of Employability Skills that are typical of this qualification and should not be interpreted as definitive.

Packaging Rules

Packaging rules 

To achieve recognition at the Diploma level, the candidate must demonstrate competency in the twenty-one core units, plus three electives from any other stream in CPP07 Property Services Training Package (total twenty-four units).

The candidate must select two electives from the list below. One of these electives may be undertaken from:

  • any Diploma qualification in CPP07 Property Services Training Package
  • any Diploma qualification in any other endorsed Training Package.

All units must contribute to a valid, industry-supported vocational outcome.

Core units 


Prepare financial reports


Manage budgets and financial plans


Manage payroll


Recruit, select and induct staff


Develop a workplace learning environment


Manage people performance


Develop and implement a business plan


Undertake small business planning


Ensure team effectiveness


Establish and manage agency trust accounts


Minimise agency and consumer risk


Appraise business


List business for sale


Negotiate sale and manage sale to completion or settlement


Obtain prospects for listing


Promote and market listed business


Work in the business broking sector


Coordinate customer service activities in the property industry


Develop property marketing and sales strategy


Merge or acquire a business


Value a business

Elective units 


Manage meetings


Establish and maintain a workgroup computer network


Facilitate continuous improvement


Provide leadership in the property industry


Provide financial and business performance information


Provide management accounting information

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