ELEMENT S 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 

Identify and communicate agreed employment direction 

1.1

EEO information and policy requirements are identified for the workplace

1.2

EEO information is disseminated to ensure relevant requirements are considered in decisions made within the workplace

1.3

Advice is provided to assist with consistent interpretation of EEO information

1.4

Negotiations are undertaken with management to ensure equity principles are incorporated throughout the workplace

1.5

Interpretation and advice are provided on legislative requirements, workplace objectives and constraints, and human resource management practices

2 

Respond to equal employment opportunity enquiries  

2.1

Arrangements are made to ensure EEO advice can be provided to personnel within necessary timeframes

2.2

Enquiries are analysed to identify necessary information required to respond sufficiently

2.3

Sources of information are identified and accessed to formulate response

2.4

Responses are communicated clearly and appropriately and understanding of the response is checked

3 

Implement strategies 

3.1

Strategies are developed to implement policies and objectives

3.2

Measures are identified that reflect the success of strategies developed and suitable data collected

4 

Contribute to policy development 

4.1

Consultation is regularly undertaken with stakeholders on policy development

4.2

Advice is provided concerning the implications of EEO policy

5 

Evaluate and report on policy implementation 

5.1

Data used to measure EEO policy performance is collected and statistically analysed

5.2

Annual and other reports are produced on EEO policy performance

5.3

Results of EEO strategies and performance are conveyed in a timely and appropriate way to relevant individuals and groups

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

• communicating and working effectively with others when implementing equal employment opportunity (EEO) strategies
• completing relevant documentation
• counselling and negotiating with employees on EEO matters
• modifying activities depending on operational contingencies and environments
• monitoring and prioritising work activities in terms of planned schedule
• operating and adapting to differences in equipment in accordance with standard operating procedures
• reporting and/or rectifying identified problems, in accordance with regulatory requirements and workplace procedures
• reading, interpreting and following relevant instructions, procedures, policies, conditions of employment, industrial agreements and awards
• applying relevant legislation and workplace procedures
• selecting and using relevant computer, communication and office equipment and programs
• working systematically with required attention to detail.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• documentation and reporting requirements for implementing EEO strategies
• elements of workplace operations relevant to implementing EEO strategies, including

• training and social justice policies and procedures
• workplace organisational structure
• workplace human resource policies and practices
• job description and specifications
• referral processes
• workplace standards and delegations
• quality management
• work area business plans
• industrial awards and enterprise agreements

• operational work systems, equipment, management and site operating systems for implementing EEO strategies
• problems that may occur when implementing EEO strategies and appropriate action that can be taken to resolve these problems
• relevant EEO regulations
• workplace procedures and policies for implementing EEO strategies.