Unit of competency details
TLIJ2001 - Apply quality procedures (Release 1)
Summary
Companion volumes:
Unit of competency
Assessment requirements
Replaced release
You are currently viewing the components related to release 1.
The current release is release 2.
View release 2 details.
Training packages that include this unit
Qualifications that include this unit
Accredited courses that have this unit in the completion mapping
Classifications
Classification history
| ASCED Module/Unit of Competency Field of Education Identifier | 080317 | Quality Management | 29/Apr/2016 | |
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Unit of competency
Modification History
Release 1. This is the first release of this unit of competency in the TLI Transport and Logistics Training Package.
Application
This unit involves the skills and knowledge required to apply quality procedures within work activities and established routine procedures in accordance with relevant regulations and workplace quality standards, to ensure the quality of products and services within the transport and logistics industry.
It includes applying quality concepts, planning and trialling improvements in work processes, and implementing improvements confirmed through the trials.
Work is performed under limited or minimum supervision, generally within a team environment.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Pre-requisite Unit
Not applicable.
Competency Field
J ‒ Quality
Unit Sector
Not applicable.
Elements and Performance Criteria
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ELEMENT S
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PERFORMANCE CRITERIA
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Elements describe the essential outcomes.
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Performance criteria describe the performance needed to demonstrate achievement of the element.
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1
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Apply quality concepts
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1.1
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Responsibility is taken for quality of own work when providing services or products to meet external and internal customer needs
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1.2
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Work is completed in accordance with workplace standards as defined in enterprise policies and procedures
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1.3
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Basic quality concepts are applied to work activities
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2
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Trial improvements
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2.1
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Improvements to work processes are planned and trialled
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2.2
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Trials of improvements to work processes are checked for expected outcomes and compliance with workplace requirements
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3
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Implement improvements
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3.1
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Improvement initiatives trialled and confirmed as successful are implemented in accordance with enterprise procedures
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3.2
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Work is completed in accordance with workplace policies and procedures
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Foundation Skills
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Range of Conditions
Range is restricted to essential operating conditions and any other variables essential to the work environment.
Non-essential conditions can be found in the Companion Volume Implementation Guide.
Unit Mapping Information
This unit replaces and is equivalent to TLIJ2001A Apply quality procedures.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=df441c6e-213d-43e3-874c-0b3f7036d851
Assessment requirements
Modification History
Release 1. This is the first release of this unit of competency in the TLI Transport and Logistics Training Package.
Performance Evidence
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Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:
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- applying relevant legislation and workplace procedures
- communicating and working effectively with others when applying quality procedures and standards
- identifying and using equipment, processes and procedures required within the context of the job
- modifying quality assurance activities depending on operational contingencies, risk situations and environments
- monitoring and prioritising work activities in terms of quality procedures and standards, and taking appropriate action as required
- reading, interpreting and following instructions and information relevant to quality procedures and standards
- reporting and/or rectifying identified quality-related problems promptly, in accordance with workplace procedures
- working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.
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Knowledge Evidence
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Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:
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- focus of operation of work systems, equipment or management, site and organisational operating procedures
- housekeeping standards and procedures
- impact of job on enterprise and individual performance
- relevant work health and safety (WHS)/occupational health and safety (OHS) procedures and guidelines
- typical quality-related problems that may arise in work operations and products, and related options for action and solutions
- workplace or site layout
- workplace quality assurance and improvement principles and procedures.
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Assessment Conditions
As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.
As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.
Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Resources for assessment include:
- a range of relevant exercises, case studies and/or other simulations
- relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry
- applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=df441c6e-213d-43e3-874c-0b3f7036d851
