ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 

Prepare for packing and dismantling 

1.1

Removal documentation is checked to identify items of furniture and effects for removal

1.2

Appropriate materials, tools and equipment are selected to dismantle, reassemble, pack, wrap and protect identified furniture and effects for removal, in accordance with workplace procedures

1.3

Hazards are identified, risks are assessed and control measures are implemented

1.4

Convenient, suitable and unrestricted work area for packing, unpacking, dismantling or reassembling is selected and prepared in consultation with client

1.5

Items for removal are identified and packing order is determined in accordance with removal documentation

1.6

Cartons, protective and other materials are selected and located in an accessible area

1.7

Items ineligible for removal are identified in accordance with industry standards and workplace procedures, and appropriate action is taken in consultation with client

1.8

Items for removal are appropriately prepared for travel in accordance with workplace procedures

2 

Pack cartons 

2.1

Items for removal are wrapped and packed in accordance with industry standards and workplace procedures

2.2

Fragile or valuable items are specially wrapped and positioned for loading onto vehicle in accordance with workplace procedures and industry standards

2.3

Cartons are sealed and labelled in accordance with removal documentation and workplace procedures

2.4

Hazardous items are identified in accordance with removal documentation and workplace procedures, and appropriate action is taken in consultation with client

3 

Dismantle and reassemble furniture items 

3.1

Identified removal items are dismantled in accordance with industry standards, workplace procedures and manufacturer requirements

3.2

Dismantled items of furniture are packed, wrapped and stored in accordance with removal documentation and workplace procedures

3.3

Dismantled items of furniture are reassembled in accordance with industry standards, workplace procedures and manufacturer requirements

3.4

Client is advised of potential furniture reassembly restrictions at the destination

4 

Complete unpacking 

4.1

Cartons are unpacked and items are stowed in accordance with removal documentation and workplace procedures, and in consultation with client

4.2

Used cartons are folded and removed, and rubbish is disposed of in accordance with workplace procedures

4.3

Required removal documentation is completed in accordance with workplace requirements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

• applying precautions and required action to minimise, control or eliminate hazards
• applying relevant legislation, workplace procedures and industry standards
• communicating effectively with others
• interpreting and following operational instructions and prioritising work
• monitoring work activities in terms of planned schedule
• operating and adapting to differences in furniture and effects in accordance with operating procedures
• reading, interpreting and following relevant instructions, procedures, information and signs
• working collaboratively with others when packing and unpacking furniture and effects during a removal
• working systematically with required attention to detail without injury to self or others or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• applicable regulations and legislation such as:

• relevant state/territory environmental protection legislation
• relevant state/territory work health and safety (WHS)/occupational health and safety (OHS) legislation

• appropriate loading techniques such as labelling items
• appropriate use of materials and tools
• client service requirements including language, courtesy, behaviour and problem solving
• different locations where work may be conducted:

• client’s home/workplace
• controlled or open environments
• exposed conditions
• restricted spaces
• vehicle on the road
• workplace, warehouse or depot

• furniture dismantling and reassembly techniques
• housekeeping standards and procedures during a removal
• methods of securing a load on a removal vehicle
• packing techniques for various types of furniture and effects
• relevant information/documents such as:

• award, enterprise bargaining agreement and other industrial arrangements
• client instructions
• relevant codes of practice
• emergency procedures
• industry codes for furniture removal operations
• manufacturer instructions
• quality assurance procedures
• removal documentation
• standards and certification requirements
• workplace procedures and policies for packing and unpacking cartons, furniture and effects

• risks when packing, unpacking, dismantling and reassembling furniture and effects during a removal and related precautions to control these risks
• special precautions required for some furniture and effects
• WHS/OHS procedures and guidelines concerning packing, unpacking, disassembling and reassembling furniture and effects
• workplace procedures and policies for packing, unpacking, dismantling and reassembling furniture and effects.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

• a range of relevant exercises, case studies and/or simulations
• applicable documentation including workplace procedures, regulations, load restraint guide, codes of practice and operation manuals
• relevant materials, tools, equipment and personal protective equipment currently used in industry.