Unit of competency details

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TAEICR501A

Released with TAE10 Training and Education Training Package version 2.0

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Prepare for partnership with the organisation

1.1 Determine RTO readiness  for engagement with the organisation,  in line with the RTO’s strategic plan

1.2 Identify skills needed by RTO staff  to work effectively with the organisation, as determined by the requirements of the organisation

1.3 Conduct an RTO skills analysis to determine if the RTO staff have required skills or need further development prior to engaging with the organisation

2. Negotiate the partnership

2.1 Identify and set objectives for the partnership in line with the strategic direction and plan of both the RTO and the organisation

2.2 Determine and act on the likely strengths and weaknesses, opportunities and threats of the partnership arrangement

2.3 Come to a common agreement with the organisation about the services and responsibilities of the RTO and organisation

2.4 Analyse resources  needed for the partnership arrangement and determine what resources both parties will be contributing to the partnership

2.5 Facilitate the drawing up and signing of a contract or agreement by appropriate personnel in both organisations

3. Implement the partnership

3.1 Design organisational processes  in consultation with relevant RTO and partner organisation personnel

3.2 Establish reporting and recordkeeping processes  in accordance with RTO and partner organisation requirements

3.3 Set the parameters for quality assurance  of the service offered to the organisation

3.4 Develop a learning and development strategy in consultation with relevant RTO and organisation personnel

3.5 Contextualise the learning and development service as required by the organisation

3.6 Provide the learning and development service required by the organisation

4. Maintain the partnership

4.1 Use appropriate communication and interpersonal skills to develop and maintain a professional relationship with the organisation

4.2 Provide support  for own staff when providing the service to the organisation

4.3 Encourage organisation to provide support for their own staff when undergoing training, development and assessment

5. Evaluate and review the partnership

5.1 Evaluate the recipients’ reaction to the learning and development service

5.2 Evaluate the development in terms of the application of new skills, knowledge and attitude to the workplace

5.3 Analyse the changes  the learning and development service has made to the organisation

5.4 Set up review criteria  and review the partnership arrangement, in consultation with the organisation

5.5 Use evaluation and review processes to make suggestions for improving existing and future partnership arrangements, and report to relevant personnel

Required skills 

• communication and interpersonal skills to:

• negotiate with the partner organisation
• communicate with a wide range of personnel
• communicate with diverse community groups or target groups
• listen to needs of the organisation
• maintain the partnership
• provide support to staff
• write proposals, agreements and reports

• initiative and enterprise to:

• base learning and development services on organisational needs
• put an emphasis on continuous improvement
• plan quality assurance processes
• develop a learning and development strategy
• contextualise learning and development services

• planning and organising skills to:

• conduct a skills analysis
• organise required services
• establish reporting and recordkeeping processes
• review the partnership

• problem solving skills to:

• analyse organisational needs
• analysing strengths, weaknesses, opportunities of and threats to the partnership
• analyse resource needs of the partnership arrangement
• evaluate the learning and development service.

Required knowledge 

• industry knowledge to understand:

• the organisation’s business and complexity

• emerging technologies and trends within the industry
• sound knowledge of the industry area of the partner organisation, including:

• services and/or products
• emerging technologies
• business complexities
• conditions

• sound knowledge of the partner organisation, including:

• strategic direction and plans
• staffing
• reporting and recordkeeping requirements
• relevant policies and procedures including quality and OHS procedures

• training and assessment practices and procedures, including:

• customisation of units of competency, resources and assessment tasks to meet organisational needs
• requirements of the Australian Quality Training Framework (AQTF).

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the ability to:

• develop and maintain key aspects of a partnership between an RTO and at least one organisation through the stages outlined in this unit, including:

• preparing for a partnership with an organisation
• negotiating the partnership
• implementing the partnership
• maintaining the partnership
• evaluating and reviewing the partnership.

Context of and specific resources for assessment 

Evidence must be gathered in the workplace wherever possible. Where no workplace is available, a simulated workplace must be provided.

Method of assessment 

Guidance information for assessment 

RTO readiness  may include:

• making decisions about:

• who will benefit from the partnership and why
• what services the RTO can provide
• flexibility of the RTO
• whether the RTO staff have the required skills
• whether there are structures in place as required by the Australian Quality Training Framework (AQTF).

Organisation  may include:

• industry groups such as industry associations or peak bodies
• enterprises such as small, medium or large commercial organisations
• community groups such as not-for-profit organisations.

Skills needed by RTO staff  may include:

• communication skills
• creativity and innovation
• management
• industry knowledge
• knowledge of training and assessment methodologies and practices.

Services may include: 

• learning and development services
• human resources services.

Responsibilities may include: 

• regular reporting and communication
• provision of resources.

Resources  may include:

• equipment
• money
• personnel for training, assessment, supervision or mentoring
• space to provide learning and development services
• time for staff to undertake training.

Organisational processes  may include:

• confidentiality agreements
• insurances
• key contacts in each organisation
• ownership of intellectual property
• reporting arrangements.

Reporting and recordkeeping processes  may include:

• expenditure and budget
• personnel records of training completed
• progress reports and updates
• evaluations.

Parameters for quality assurance  may include:

• Australian Quality Training Framework (AQTF)
• organisational quality assurance policies and procedures of partner
• industry, legal and ethical standards.

Review criteria  may include:

• budget
• challenges
• commitment
• communication processes
• expectations
• lessons learned
• successes.