Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 2.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan testing of new software releases

1.1 Obtain manuals, specifications and instructions associated with new releases and identify areas of uncertainty for confirmation with the vendor

1.2 Plan the testing environment of the software release and likely impact with network management centre

1.3 Determine resources required to assist with the test, and negotiate their availability

1.4 Determine and plan outage and notify network management centre as required

1.5 Notify customers of impact on the network during the test

1.6 Develop contingency plans to cater for likely problems during the test, including health and safety issues

2. Test software and hardware units

2.1 Load new software and conduct tests using appropriate test equipment according to vendor specifications

2.2 Evaluate test results to assess functionality and features of software and hardware according to vendor documentation

2.3 Test compatibility with existing network and take corrective action with vendor as required

2.4 Implement contingency plans in conjunction with network management if integrity of the network is compromised by the new release

3. Undertake administrative work

3.1 Document test results and store according to enterprise policy

3.2 Discuss ongoing or likely problems with the vendor and initiate follow-up arrangements to ensure a permanent solution

3.3 Provide clearance for software and hardware release to be put in service in the system, according to enterprise procedures

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 2.1, 2.2, 3.1, 3.3

• Organises, evaluates and interprets technical documentation including software and hardware manuals, specifications and relevant enterprise policy and documentation

Writing

1.4-1.6, 3.1, 3.3

• Prepares clear and concise workplace documentation, including reports and recommendations, incorporating technical language to communicate complex information clearly and effectively

Oral Communication

1.3-1.5, 3.2

• Clearly articulates requirements and likely challenges when engaging with enterprise personnel, customers and contractors using relevant language suitable to diverse audiences and employs listening and questioning techniques to confirm understanding

Numeracy

2.2

• Extracts and evaluates technical data, including equipment specifications during testing phase

Navigate the world of work

3.1, 3.3

• Adheres to organisational procedures and protocols when planning and undertaking work

Interact with others

1.1, 1.2, 1.5, 3.2

• Selects and uses appropriate conventions and protocols when communicating with customers, vendors or technical personnel in a range of work contexts
• Collaborates and cooperates with others to achieve joint outcomes

Get the work done

1.1-1.4, 2.1, 2.3, 2.4

• Uses a combination of formal, logical planning processes and an increasingly intuitive understanding of context for complex, high-impact activities with strategic implications
• Uses advanced features of digital systems and tools to enter, store, test and analyse data
• Uses systematic, analytical processes in complex, non-routine situations, setting goals, gathering relevant information and identifying and evaluating options against agreed criteria
• Uses formal, analytical and lateral thinking techniques for diagnosing problems, and generating and evaluating possible solutions

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTTEN608 Verify new software and hardware releases

ICTTEN6094A Verify new software and hardware releases

Updated to meet Standards for Training Packages.

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 2.0.