^

 
 

Qualification details

HLT41112 - Certificate IV in Ambulance Communications (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by HLT41015 - Certificate IV in Ambulance Communications (Dispatch)This version was released in HLT Health Training Package release 3.0 and meets the requirements of the 2012 Standards for Training Packages. Change in packaging rules. Removal of entry requirments. Significant change in core units. 07/Dec/2015
Supersedes and is equivalent to HLT41107 - Certificate IV in Ambulance CommunicationsUpdated in V5 Clarification in wording of entry requirements Updated core unit HLTFA412A Apply advanced first aid Updated unit HLTFA311A Apply first aid in the entry requirements 06/May/2012

Releases:
ReleaseRelease date
1 1 (this release) 07/May/2012

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
HLTWHS300A - Contribute to WHS processesContribute to WHS processesSupersededN/A
CHCCS427A - Facilitate adult learning and developmentFacilitate adult learning and developmentSupersededN/A
HLTAMBFC301D - Communicate with clients and colleagues to support health careCommunicate with clients and colleagues to support health careSupersededN/A
HLTAMBC402C - Assign ambulance service resourcesAssign ambulance service resourcesSupersededN/A
HLTAMBFC402C - Communicate in complex or difficult situationsCommunicate in complex or difficult situationsSupersededN/A
TAEASS403B - Participate in assessment validationParticipate in assessment validationSupersededN/A
HLTHIR404D - Work effectively with Aboriginal and/or Torres Strait Islander peopleWork effectively with Aboriginal and/or Torres Strait Islander peopleSupersededN/A
CHCCS400C - Work within a relevant legal and ethical frameworkWork within a relevant legal and ethical frameworkSupersededN/A
TAEASS301B - Contribute to assessmentContribute to assessmentSupersededN/A
HLTWHS401A - Maintain workplace WHS processesMaintain workplace WHS processesDeletedN/A
Items per page 10 | 20 | 50 | 100
Displaying items 1 - 10 of 23

Classifications

SchemeCodeClassification value
ANZSCO Identifier 599914 Radio Despatcher 
ASCO (occupation type) Identifier 5999-11 Radio Despatcher 
ASCED Qualification/Course Field of Education Identifier 0699 Other Health 
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Ambulance Services 
Taxonomy - Occupation N/A Ambulance Support Officer 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 599914 Radio Despatcher 02/Oct/2012 
ASCO (occupation type) Identifier 5999-11 Radio Despatcher 02/Oct/2012 
ASCED Qualification/Course Field of Education Identifier 0699 Other Health 02/Oct/2012 
Qualification/Course Level of Education Identifier 511 Certificate IV 07/May/2012 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Modification History

Not applicable.

Description

This qualification covers the role of call taking and dispatch in an ambulance communication/coordination environment. This qualification is suited to Australian Apprenticeships pathways.

Occupational titles may include:

  • Ambulance support officer
  • Communications officer
  • Despatcher

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

To gain entry into HLT41107 Certificate IV in Ambulance Communications a candidate must demonstrate competence through a recognised training program or recognition process, in the following units of competency:

HLTFA311A Apply first aid

HLTIN301C Comply with infection control policies and procedures

ICTCC301A Manage workplace relationships in a contact centre

ICTCC320A Use multiple information systems

Employability Skills Summary

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries

Packaging Rules

PACKAGING RULES 

  • 13 units of competency are required for this qualification, including:
  • • 9 core units
  • • 4 elective units
  • A wide range of elective units is available, including:
  • - Group A WHS electives of which one must be selected for this qualification
  • - Group B electives which are recommended for culturally aware and respectful practice
  • - Other relevant electives listed below
  • - Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Health and/or Community Services Training Packages
  • - Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing

Core units 

BSBMED301B Interpret and apply medical terminology appropriately

HLTAMBC401D Receive request for service

(Note pre-requs: HLTFA311A, BSBMED301B)

HLTAMBC402C Assign ambulance service resources (Note pre-requ: HLTAMBC401D)

HLTAMBC403C Coordinate resources (Note pre-requ: HLTAMBC401D)

HLTAMBFC301D Communicate with clients and colleagues to support health care

HLTAMBFC402C Communicate in complex or difficult situations

(Note pre-requs: HLTAMBFC301D)

HLTAMBPD401C Manage personal stressors in the work environment

HLTFA412A Apply advanced first aid (Note pre-requ: HLTFA311A)

HLTHIR301C Communicate and work effectively in health

Group A WHS electives  - one unit must be selected for this qualification 

One of the following units must be selected for award of this qualification.

HLTWHS300A Contribute to WHS processes

HLTWHS401A Maintain workplace WHS processes

The importance of culturally aware and respectful practice 

All workers undertaking work in health need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Health Training Package.

Group B electives  - recommended for culturally aware and respectful practice 

Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:

HLTHIR403C Work effectively with culturally diverse clients and co-workers

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Other relevant electives 

Elective units of competency may be selected from a wide range of units of competency in line with the Packaging Rules outlined above. The following sample units of competency are suggested as appropriate for this qualification.

CHCAC318B Work effectively with older people

CHCCS400C Work within a relevant legal and ethical framework

CHCCS427A Facilitate adult learning and development

CHCDIS301C Work effectively with people with a disability

TAEASS301B Contribute to assessment

TAEASS401B Plan assessment activities and processes

TAEASS402B Assess competence

TAEASS403B Participate in assessment validation

TAEDEL401A Plan, organise and deliver group-based learning