Release 

Comments 

Release 1

This version first released with FNS Financial Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Process payments

1.1 Identify classification types in accordance with organisational criteria, industry best practices, and relevant Acts and regulatory requirements

1.2 Identify, check and accurately record payment information in accordance with organisational guidelines, and Acts and regulatory requirements

1.3 Authorise payments in accordance with payment authority and organisational operating procedures

1.4 Generate payments as directed with reference to Acts, regulations, organisational policy and operating procedures and codes of practice, if applicable, within timeframes

1.5 Complete payment documents identifying relevant details in accordance with legislation and regulatory requirements

1.6 Adhere to payment authority delegations and limits in accordance with organisational policy and procedures

2. Finalise claims payment information to facilitate payment

2.1 Finalise and enter payment information on system to prompt payment where required

2.2 Despatch claims payment data and/or payments within required timeframes

2.3 Copy and file electronic and/or hard copy documents for auditing purposes according to organisational operating procedures

Skill 

Performance Criteria 

Description 

Reading

1.1-1.3

• Interprets textual information from a variety of sources and consolidates relevant related information

Writing

1.2, 1.5

• Accurately records information and completes documentation using required format, terminology and conventions specific to organisational requirements

Oral Communication

1.2, 1.3

• Participates in verbal exchanges using clear language and questioning and active listening to determine and confirm information

Numeracy

1.1-1.6, 2.1, 2.2

• Performs mathematical calculations to check accuracy of claim data

Navigate the world of work

1.1-1.6, 2.2, 2.3

• Recognises and follows relevant legislative requirements , protocols, policies and procedures and meets expectations associated with own role

Get the work done

1.1-1.6, 2.1-2.3

• Organises work according to defined requirements, using some analytical processes, taking responsibility for decisions and sequencing tasks to achieve efficient outcomes
• Uses the main features and functions of digital tools to complete work tasks

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

FNSPIM301 Process benefit payments

FNSPIM301A Process benefit payments

Updated to meet Standards for Training Packages. Industry updates.

Minor rewording and ordering of performance criteria.

Equivalent unit

Release 

Comments 

Release 1

This version first released with FNS Financial Services Training Package Version 1.0.