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Qualification details

FNS30215 - Certificate III in Personal Injury Management (Release 4)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to FNS30210 - Certificate III in Personal Injury Management (ClaimsManagement)3 electives added and 1 elective removed from elective bank. 24/Mar/2015
Is superseded by FNS30220 - Certificate III in Personal Injury Management 01/Feb/2021

Release Status:
Current
Releases:
ReleaseRelease date
4 (this release) 12/Sep/2016
(View details for release 3) 14/Jan/2016
(View details for release 2) 22/Apr/2015
(View details for release 1) 25/Mar/2015


Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
FNSPIM304 - Assess and determine ongoing entitlementsAssess and determine ongoing entitlementsCore
BSBCUS403 - Implement customer service standardsImplement customer service standardsElective
BSBWOR404 - Develop work prioritiesDevelop work prioritiesCore
BSBWHS201 - Contribute to health and safety of self and othersContribute to health and safety of self and othersElective
FNSPIM414 - Manage personal injury claimsManage personal injury claimsElective
BSBWOR203 - Work effectively with othersWork effectively with othersElective
FNSPIM302 - Determine claim liabilityDetermine claim liabilityCore
FNSPIM410 - Collect, assess and use informationCollect, assess and use informationCore
CHCCCS028 - Provide client-centred support to people in crisisProvide client-centred support to people in crisisElective
FNSPIM301 - Process benefit paymentsProcess benefit paymentsCore
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Displaying items 1 - 10 of 15

Classifications

SchemeCodeClassification value
ANZSCO Identifier 552312 Insurance Consultant 
ASCED Qualification/Course Field of Education Identifier 0811 Banking, Finance And Related Fields 
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Workers Compensation 
Taxonomy - Occupation N/A Personal Injury Claims Assistant 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 552312 Insurance Consultant 30/Jul/2015 
ASCED Qualification/Course Field of Education Identifier 0811 Banking, Finance And Related Fields 30/Jul/2015 
Qualification/Course Level of Education Identifier 514 Certificate III 25/Mar/2015 
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Modification History

Release 

Comments 

Release 3

This version released with FNS Financial Services Training Package version 2.0

Release 3 created to correct elective unit list

Release 2

This version released with FNS Financial Services Training Package version 1.1

Release 2 created to correct typographical error

Release 1

This Qualification first released with FNS Financial Services Training Package version 1.0

Qualification Description

This qualification is designed to reflect the job role of entry level employees within the personal injury management sector, who apply a broad range of competencies using limited discretion and judgement within the claims management function. Individuals at this level apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known situations under general supervision.

Licensing/Regulatory Information  

No licensing or certification requirements apply to this qualification at the time of publication. However, some units will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit. Refer to the FNS Implementation Guide Companion Volume for guidance on requirements.

Entry Requirements

Nil.

Packaging Rules

Total number of units = 13  

7 core units   plus

6 elective  units 

The elective units consist of:

2 from the electives below.

Of the remaining 4 units:

up to 4 may be from the electives

up to 4 may be from Certificate III in a currently endorsed training package or accredited course

up to 2 may be from Certificate IV in a currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Core Units 

BSBCUS301 Deliver and monitor a service to customers

BSBWOR404 Develop work priorities

FNSPIM301 Process benefit payments

FNSPIM302 Determine claim liability

FNSPIM303 Work within the personal injury management sector

FNSPIM304 Assess and determine ongoing entitlements

FNSPIM410 Collect, assess and use information

Elective Units 

BSBCUS403 Implement customer service standards

BSBCMM301 Process customer complaints

BSBWHS201 Contribute to health and safety of self and others

BSBWOR203 Work effectively with others

CHCCCS028 Provide client-centred support to people in crisis

FNSCUS401 Participate in negotiations

FNSPIM414 Manage personal injury claims

FNSPIM415 Manage personal injury case loads

Qualification Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

FNS30215 Certificate III in Personal Injury Management (Release 4)

FNS30215 Certificate III in Personal Injury Management (Release 3)

Reinstated packaging rules to qualification. Packaging rules imported from Release 2 of qualification

Equivalent qualification

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe