Modification History
CSCORG506A Release 2: Layout adjusted. No changes to content.
CSCORG506A Release 1: Primary release.
Unit Descriptor
This unit of competency describes the outcomes required to delegate responsibility and authority at a senior level. It involves giving responsibility and authority for substantial pieces of work - whole or part programs and priority one-off tasks - to others, through a consultative and equitable process. It involves negotiating targets for delegated work and providing advice and support.
This is a generic management unit that will need to be significantly contextualised for the specific requirements and context of the organisation and work unit. It should be assessed on the basis of evidence gathering through direct workplace applications.
Application of the Unit
The specific application of this unit will vary considerably within the industry, depending on the processes and requirements for delegations. This unit applies to candidates with both general and specialist competencies from a range of occupational areas.
Factors that will influence the application of this unit will include:
- type of institution and its management procedures
- philosophy, objectives and purpose of the service
- chain of command and accountability
- roles and responsibilities of supervisors.
In practice, managing teamwork through delegations will overlap with other generalist or specialist work activities, such as work unit planning, negotiating, coordinating a work team, etc.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 Delegate responsibility and authority to others . |
1.1 Ensure that delegations are consistent with organisational policies and procedures and the authority contained in legislation . 1.2 Delegate authority and responsibilities to people able to deliver the required outcomes. 1.3 Ensure information and instruction about the work delegated is clear, explicit and allows sufficient time for the work to be carried out. 1.4 Ensure that delegations take account of the developmental needs of the people involved and give equal opportunities to develop skills and experience. 1.5 Provide sufficient resources to ensure that the delegated work can be completed in the time required and the quality specified. 1.6 Review delegations at suitable intervals and revise arrangements where necessary. |
2 Negotiate targets for delegated work . |
2.1 Ensure targets are realistic and achievable within organisational resources and conditions and are consistent with the organisation's objectives and priorities. 2.2 Ensure targets take into account the competencies and experience of the individuals and teams involved. 2.3 Negotiate targets using methods that promote commitment, enthusiasm and creative approaches from the people involved. 2.4 Identify measures to be used to determine progress and the times at which the targets and progress will be reviewed. 2.5 Inform all relevant parts of the organisation about delegated work, targets and the review of targets. |
3 Provide advice and support . |
3.1 Provide advice and support to individuals and teams working under delegation to ensure understanding, cooperation, commitment and quality of performance. 3.2 Provide advice and support based on accurate analysis of the issues, obstacles and problems and their possible solutions. 3.3 Ensure advice and support give encouragement and positive direction to people involved in the delegated work. 3.4 Ensure that the nature and timing of advice takes account of the need for people to work autonomously and control their own work responsibilities. 3.5 Foster and promote the interests of delegated individuals and work teams in the organisation. |
Required Skills and Knowledge
This section describes the essential skills and knowledge and their level, required for this unit. |
Required skills :
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Required knowledge :
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Evidence Guide
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package. |
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Overview of assessment |
This unit should be assessed in the workplace or in a simulated workplace environment using material drawn from the range statement. The material should be relevant to organisational requirements and defined work role. Evidence should be gathered over time in a range of contexts to ensure the candidate can achieve the unit outcome and apply the competency in different situations or environments. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
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Context of and specific resources for assessment |
Valid assessment of this unit requires:
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Method of assessment |
Evidence must include observation and information generated in the workplace as well as observation of performance in routine work functions or, where this is not possible, in a simulated exercise. The following assessment methods are suggested:
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Guidance information for assessment |
Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions. In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Delegations : |
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Organisational policies and procedures may include: |
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Legislation may include: |
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Resources may include: |
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Unit Sector(s)
Organisational administration and management.
Competency field
Not applicable.