Unit of competency details

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised  text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide.

ELEMENT 

PERFORMANCE CRITERIA 

1 Participate in planning activities of the work unit .

1.1 Contribute to work plans  in ways that reflect consideration of corporate goals and their relationship to work group and individual goals.

1.2 Contribute to work unit plan in ways that reflect consideration of workplace requirements .

1.3 Complete planning activities that meet organisational standards and are within the defined timeframe.

1.4 Promote the achievement of work unit objectives through individual work plans.

1.5 Reflect personal and organisational accountability to all clients in planning activities.

1.6 Use feedback to check the effectiveness of planning activities.

1.7 Handle all information  according to organisational requirements and ethical practice.

2 Set objectives of work plan .

2.1 Link objectives to organisational aims.

2.2 State objectives as measurable targets with clear timeframes.

2.3 Set objectives that reflect the support and commitments of team members and clients.

3 Implement and review work plans .

3.1 Identify work methods and practices to implement plans in consultation with key people.

3.2 Implement work plans according to legislation , policies and procedures .

3.3 Base reviews of work plans, strategies and implementation on accurate, relevant and current information.

3.4 Base reviews on comprehensive consultation with those with key interest in the outcomes of the work unit and reliable feedback.

3.5 Provide results of reviews to all interested parties.

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills :

• planning own work to achieve goals
• engaging in collaborative planning with other work group members
• applying problem solving
• monitoring and evaluating progress towards work unit goals
• negotiating goals and outcomes
• responding to diversity, including gender and disability
• applying legislation, such as occupational health and safety in the context of work planning and environmental and sustainability practices.

Required knowledge :

• organisation's strategic plans, policies and objectives for work unit activities and priorities
• effective planning processes
• corporate aims and goals
• importance of aligning work unit plans with organisational goals
• equal employment opportunity, equity and diversity principles
• legislation, such as occupational health and safety in the context of work planning.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment 

This unit has been designed to be assessed directly in the workplace using a range of applications relevant to the organisation requirements and the defined work role and responsibilities. The underpinning knowledge of this unit may be assessed as part of a training program or professional development activity and needs to be integrated with evidence from work exercises.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

• the knowledge requirements of this unit
• the skill requirements of this unit
• application of employability skills as they relate to this unit
• ability to contribute to work unit planning in a range of (two or more) contexts or occasions, over time.

Context of and specific resources for assessment 

Valid assessment of this unit requires:

• a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when planning and implementing work unit plans, including coping with difficulties, irregularities and breakdowns in routine
• copies of legislation, policies, procedures and guidelines relating to work planning
• access to appropriate learning and assessment support when required.

Method of assessment 

The following assessment methods are suggested:

• observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations
• written and/or oral questioning to assess knowledge and understanding
• completion of workplace documents and reports produced as part of routine work activities
• third-party reports from experienced practitioners
• completion of performance feedback from supervisors and colleagues
• case studies
• scenarios
• simulations or role plays.

Guidance information for assessment 

Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised  wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Work plans  should include:

• daily, weekly and monthly work plans
• project plans
• program plans
• organisation's strategic plans and restructuring or change plans
• resource plans
• offender management strategies and objectives
• skills development plans
• performance management plans.

Workplace requirements  may relate to:

• staffing procedures
• resourcing allocations and requirements
• identified timeframes
• relevant legislation affecting organisational administration
• organisation, corporate and strategic plans and activities
• relevant industrial awards
• organisation financial and personnel management guidelines
• technology and data associated with work
• offender services, programs and case management outcomes.

Legislation , policies and procedures  may include:

• federal, and state or territory legislation and regulations, such as:

• public sector management Acts
• financial management Acts
• privacy legislation
• equal employment opportunity, anti-discrimination and harassment legislation
• occupational health and safety legislation
• consumer legislation

• risk management guidelines
• ethics and code of conduct
• performance targets
• performance management and appraisal systems
• national competency standards
• internal quality assurance
• internal and external accountability and auditing requirements.