Unit of competency
Modification History
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Release |
Comments |
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1 |
This unit was released in CSC Correctional Services Training Package release 1.0 and meets the Standards for Training Packages. This unit supersedes and is equivalent to CSCOFM307A Support offender to maintain positive relationships.
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Application
This unit describes the skills required to encourage offenders to maintain community relationships and maintain a professional relationship with offenders.
This unit applies to those working in in a custodial context, or those supervising offenders in community programs and agencies. This unit may also apply to those working in immigration detention or other contexts where working with detained persons is part of the work role. Working as part of a coordinated team is integral to the role.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to interaction with offenders, offender confidentiality and liaison with agencies.
Those undertaking this unit work with moderate support in roles involving routine tasks with a number of familiar steps.
No licensing, legislative or certification requirements apply to unit at the time of publication.
Competency Field
Offender management
Elements and Performance Criteria
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ELEMENTS |
PERFORMANCE CRITERIA |
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Elements describe the essential outcomes |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section. |
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1. Encourage maintenance of relationships |
1.1 Encourage and assist offender to maintain contact with family, friends and support according to services and resources available. 1.2 Assist contacts between offender and networks in the community according to organisation procedures. 1.3 Refer offender and family to suitable specialists according to the nature and urgency of the needs. 1.4 Make contact with offender’s family and friends or supporters according to offender’s interests, procedures and organisational practice. 1.5 Assist offender to develop and maintain appropriate relationships with officers, services agencies and personal support. 1.6 Encourage offenders to manage themselves and their relationships confidently and productively. 1.7 Provide support to offender in a manner that maintains the integrity of self-management and personal dignity. |
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2. Maintain professional relationship with offenders |
2.1 Communicate with offenders in a manner appropriate to the offender’s needs and circumstances. 2.2 Respond to offender’s requests and concerns positively and consistently. 2.3 Maintain confidentiality and discretion according to procedures and individual agreements with offender. 2.4 Acknowledge and support offender’s rights and options consistent with policies, orders and relevant legislation. |
Foundation Skills
The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.
ACSF levels indicative of performance:
Further information on ACSF and the foundation skills underpinning this unit can be found in the Foundation Skills Guide on the GSA website.
Unit Mapping Information
Supersedes and is equivalent to CSCOFM307A Support offender to maintain positive relationships.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=114e25cd-3a2c-4490-baae-47d68dcd2fde
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=114e25cd-3a2c-4490-baae-47d68dcd2fde
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=114e25cd-3a2c-4490-baae-47d68dcd2fde
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=114e25cd-3a2c-4490-baae-47d68dcd2fde
