Modification History
Not Applicable
Unit Descriptor
Unit descriptor |
This unit of competency specifies the outcomes required to work effectively as part of a team in the security industry. It requires the ability to identify individual and team roles and responsibilities, and to use effective communication to improve team relationships, back-up support and team performance. This unit may form part of the licensing requirements for persons engaged in security operations in those states and territories where these are regulated activities. |
Application of the Unit
Application of the unit |
This unit of competency has wide application in a range of work roles in the security industry. Work is performed under routine supervision and competency requires some judgement and decision-making. The knowledge and skills described in this unit are to be applied within relevant legislative and organisational guidelines. |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Not Applicable
Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and/or the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 Develop effective team relationships . |
1.1 Relationships with team members are developed and maintained in accordance with organisational goals and objectives . 1.2 Input of team members into planning, decision making and operational tasks of team are continually encouraged. 1.3 Communication with others is conducted in a courteous manner which reflects sensitivity to individual social and cultural differences . 1.3 Issues that may lead to, or involve conflict are recognised, discussed with team members, and referred to relevant persons as required. |
2 Participate in team assignments . |
2.1 Individual responsibilities within the team are identified and met in accordance with organisational requirements , assignment instructions and relevant legislation . 2.2 Team members are assisted to ensure efficient and safe completion of work tasks . 2.3 Relevant information is communicated to team members using appropriate communication skills , procedures and equipment . 2.4 Assistance is provided to colleagues or sought as required to achieve work tasks within designated timeframes in accordance with Occupational Health and Safety (OHS ) requirements . |
3 Contribute to team development . |
3.1 Encouragement and support is given to other team members to identify and organise professional development opportunities . 3.2 Feedback on individual and team performance is regularly sought from colleagues and supervisors. 3.3 Personal work standards are maintained in a manner that supports the team and organisational goals and objectives. 3.4 Positive contributions are made to the planning process to improve work practices. |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge and their level required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
A person who demonstrates competency in this unit must be able to provide evidence of:
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Context of and specific resources for assessment |
Context of assessment includes:
Resource implications for assessment include:
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support. |
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Method of assessment |
This unit of competency should be assessed using questioning of underpinning knowledge and skills. |
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Guidance information for assessment |
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge. Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical. Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff. |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Organisational goals and objectives may include : |
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Social and cultural differences may be expressed in : |
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Relevant persons may include : |
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Organisational requirements may relate to : |
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Assignment instructions may relate to : |
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Work tasks may involve : |
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Relevant information may relate to : |
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Communication skills may include : |
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Communication procedures may include : |
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Communication equipment may include : |
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Assistance may involve : |
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Occupational Health and Safety (OHS ) requirements may relate to : |
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Professional development opportunities may include : |
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Feedback may be sought from : |
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Unit Sector(s)
Unit sector |
Security |
Competency field
Competency field |
Operations |