Unit of competency
Modification History
Release 1.
Replaces superseded equivalent CPPPMT3019A Organise and monitor pest management operations.
This version first released with CPP Property Services Training Package Version 2.
Application
This unit of competency specifies the outcomes required to organise and monitor major pest management contracts, including allocating work to personnel, and conducting training needs analyses and resultant professional development. A comprehensive understanding of pest management services and treatments offered is required to perform this task efficiently.
The unit supports pest management technicians responsible for assessing work requirements and allocating and monitoring work, including providing appropriate equipment and materials to perform pest management operations. It also covers identifying opportunities for the use of training and assessment to build and recognise staff skills. It applies to pest management technicians who are responsible for leading a small work team.
Licensing, legislative, regulatory or certification requirements apply to pest management in some States. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.
Pre-requisite Unit
Nil
Unit Sector
Pest management
Elements and Performance Criteria
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
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1. |
Identify work requirements. |
1.1. |
Work orders are reviewed to identify requirements, including site characteristics and specific requests, according to company requirements. |
1.2. |
Client needs and expectations are identified and communicated according to work order and company requirements. |
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1.3. |
Hazards and risk control measures relevant to the work site are confirmed according to company and compliance requirements. |
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2. |
Organise equipment and materials. |
2.1. |
Past work orders are reviewed when available and equipment, personal protective equipment (PPE) and material requirements are estimated according to company requirements. |
2.2. |
Required equipment, materials and suitable PPE are accessed according to company requirements. |
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2.3. |
Operational effectiveness of equipment is checked according to manufacturer specifications and company requirements. |
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2.4. |
Suitable PPE is selected and checked for correct fitting according to manufacturer specifications and company and compliance requirements. |
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3. |
Allocate work orders. |
3.1. |
Schedule of work orders, to be completed within specified time and budget, is developed according to client, company and compliance requirements. |
3.2. |
Work orders are allocated according to company and compliance requirements. |
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3.3. |
Schedule, work orders and associated instructions are communicated to staff according to company requirements. |
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3.4. |
Schedule and work order instructions are confirmed, and where necessary, clarified with staff according to company requirements. |
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4. |
Provide training and assessment opportunities. |
4.1. |
Staff members’ skill gaps are identified according to company requirements. |
4.2. |
Staff members are encouraged to seek clarification and feedback on work performance and training needs and opportunities according to company requirements. |
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4.3. |
Relevant training opportunities are provided according to company requirements to meet identified skills gaps and provide for continuous improvement. |
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4.4. |
Assessment opportunities are arranged to enable staff to gain formal recognition of skills according to company requirements. |
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5. |
Monitor performance. |
5.1. |
Performance of work orders is monitored systematically to ensure client expectations and company and compliance requirements are met. |
5.2. |
Performance issues are identified and followed up promptly according to company requirements. |
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5.3. |
Work is reallocated as required to meet client and company requirements. |
Foundation Skills
This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria. |
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Skill |
Performance feature |
Learning skills to: |
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Numeracy skills to: |
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Oral communication skills to: |
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Reading skills to: |
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Writing skills to: |
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Range of Conditions
This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below. |
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Hazards to be checked for must include: |
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Compliance requirements must include: |
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Personal protective equipment must include: |
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Schedule must include one or more of the following: |
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Allocation of work must include consideration of available staff: |
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Training must include one or more of the following: |
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Unit Mapping Information
CPPPMT3019A Organise and monitor pest management operations
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=6f3f9672-30e8-4835-b348-205dfcf13d9b