Modification History
CHC08 Version 3 |
CHC08 Version 4 |
Description |
CHCCSL507A Support clients in decision-making processes |
CHCCSL507B Support clients in decision-making processes |
Unit updated in V4. ISC upgrade changes to remove references to old OHS legislation and replace with references to new WHS legislation. No change to competency outcome. |
Unit Descriptor
Descriptor |
This unit describes the knowledge and skills required to support clients in planning a course of action |
Application of the Unit
Application |
The basic counselling skills described in this unit are intended for application in the context of delivering a range of community services Assessment may require additional knowledge specific to a particular community services or health sector |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Assist clients in clarifying their aims and requirements |
1.1 Clearly explain to clients the policy on record-keeping and confidentiality 1.2 Encourage clients to identify and explore overall aims, requirements, and ideas for meeting them 1.3 Encourage clients to feel at ease and express themselves 1.4 Identify practical goals and requirements, and discuss with clients how these might be modified 1.5 Identify with clients potential courses of action for meeting individual aims and requirements 1.6 Where aims and requirements of clients cannot be met, refer clients to appropriate alternative sources of guidance and support 1.7 Identify indicators of client issues requiringreferral and report or refer appropriately, in line with organisation requirements |
2. Enable clients to explore possible courses of action |
2.1 Explore with clients factors which could influence the preference for and ability to achieve a course of action 2.2 Explore with clients features of and likely consequences of possible courses of action 2.3 Check client understanding of what is involved in each course of action 2.4 Help clients to assess advantages and disadvantages of each possible course of action, and their overall appropriateness for meeting particular client requirements 2.5 Encourage clients to decide on a course of action and to consider alternatives which could be used if necessary 2.6 Document decisions and agreed support within organisation guidelines |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
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Essential skills: It is critical that the candidate demonstrate the ability to:
In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this unit of competency: |
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Access and equity considerations: |
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Context of and specific resources for assessment: |
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Method of assessment: |
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Related units: |
This unit is recommended to be assessed in conjunction with related unit:
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Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Referral may include to specialist services/agencies such as: |
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Client issues requiring referral may include, but are not limited to: |
Indicators relating to potential:
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Unit Sector(s)
Not Applicable