Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with BSB Business Services Training Package Version 2.0. |
Application
This unit describes the skills and knowledge required to determine, order and receive orders for information resources according to organisational acquisition procedures.
It applies to individuals undertaking straightforward administrative and organisational functions in a library or information services context, generally under supervision, within established procedures.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Library – Information Services
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 Determine ordering requirements |
1.1 Search for and verify bibliographic details for requested information resources within required timeframes 1.2 Check availability and estimated cost of requested information resources 1.3 Select suppliers according to organisational guidelines 1.4 Check supplier performance to inform selection, and report performance problems to appropriate colleagues |
2 Order information resources |
2.1 Create and despatch order records according to organisational procedures 2.2 Prioritise urgent orders and action to expedite receipt 2.3 Check progress of orders and take appropriate follow-up action where necessary 2.4 Update records of ordered material to reflect changes in availability or price according to organisational procedure 2.5 Refer problems with processing orders to appropriate personnel as required |
3 Receive information resources |
3.1 Accept materials and complete checking processes against invoice and order details 3.2 Process invoices for payment or raise queries with suppliers 3.3 Follow organisational procedures when making claims to suppliers for missing, damaged or incorrect material 3.4 Record details of material received according to organisational procedures 3.5 Complete physical processing tasks for received items as required 3.6 Sort received items in priority order ready for cataloguing 3.7 Update relevant records and note irregularities |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance Criteria |
Description |
Reading |
1.1-1.4, 2.1-2.4, 3.1, 3.3, 3.4, 3.6, 3.7 |
|
Writing |
1.1, 1.3, 2.1-2.4, 3.1-3.4, 3.7 |
|
Oral Communication |
1.4, 2.3, 2.5, 3.2, 3.3 |
|
Numeracy |
1.2, 2.1, 2.4, 3.1-3.4, 3.7 |
|
Navigate the world of work |
1.1, 1.3, 1.4, 2.1, 2.4, 3.3, 3.4 |
|
Interact with others |
1.4, 2.3, 2.5, 3.2, 3.3 |
|
Get the work done |
1.1, 1.4, 2.2, 2.3, 2.5, 3.2, 3.5-3.7 |
|
Unit Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
BSBLIB202 Process information resource orders |
CULINS202A Process information resource orders |
Updated to meet Standards for Training Packages Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package. |
Equivalent unit |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10