Modification History
Not applicable.
Unit Descriptor
Unit descriptor |
This unit describes the performance outcomes, skills and knowledge required to effectively apply industry knowledge in educational support roles in an educational environment. This includes applying broad knowledge of the Australian education system and its sectors and specific knowledge of an organisation and job role, working with diversity, and recognising access and equity issues in education. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. |
Application of the Unit
Application of the unit |
This unit applies to individuals providing educational support services at various levels of responsibility in the education industry - they need to apply broad background industry knowledge to their business practice and could be working in a range of education sectors (schools, vocational education and training, higher education, postgraduate education). |
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Develop and maintain knowledge of Australian education system and sectors |
1.1. Identify and apply knowledge of the Australian education system and its sectors 1.2. Identify potential student pathways between different sectors 1.3. Identify types of programs and qualifications available in different sectors 1.4. Apply knowledge of educational programs and services offered in a specific educational organisation 1.5. Determine the relationship of educational support job roles to the structure and functions of a specific organisation , and to related job roles in the organisation 1.6. Apply knowledge of educational terminology and acronyms used in a specific education sector |
2. Perform education job role tasks effectively |
2.1. Identify and carry out educational support job roles and responsibilities 2.2. Apply values of the organisation to educational support job roles 2.3. Identify and follow organisational work procedures, protocols and other guidelines 2.4. Comply with legislative and regulatory compliance requirements and related organisational policies and procedures 2.5. Improve own performance and career opportunities through identifying and participating in learning and development activities related to identified needs |
3. Work effectively with diversity in an educational context |
3.1. Apply an awareness of culture as a factor affecting the behaviour of students, clients and colleagues 3.2. Conduct all work-related activities in a way which respects the diversity of culture and the ability of students, clients and colleagues 3.3. Communicate effectively and respectfully with students, clients and colleagues from diverse cultures and with diverse abilities |
4. Practise inclusivity in an educational context |
4.1. Identify factors promoting access and equity in relation to an educational organisation and educational support job role 4.2. Recognise factors potentially impacting on educational access and equity 4.3. Apply awareness of access and equity issues to the requirements of specific educational support job role |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
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Context of and specific resources for assessment |
Assessment must ensure:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
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Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Australian education system and its sectors may include: |
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Student pathways between different sectors may include: |
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Types of programs and qualifications may include: |
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Educational support job roles may include: |
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Structure and functions of a specific organisation may include: |
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Values of the organisation may include: |
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Legislative and regulatory compliance requirements may include legislation, regulations, industry codes of practice and policy (Federal and State) relevant to: |
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Learning and development activities may include: |
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Culture may include shared values and beliefs affecting behaviour, which may be based on factors such as: |
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Factors promoting access and equity may include: |
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Factors potentially impacting educational access and equity may include: |
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Unit Sector(s)
Unit sector |
Competency field
Competency field |
Industry Capability - Industry Context |
Co-requisite units
Co-requisite units |
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