Unit of competency details

TLIB2407B - Clean transportation units and facilities for passenger use (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 18/Jul/2008

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by and equivalent to TLIB1024A - Clean transportation units and facilities for passenger use06/Mar/2011

Training packages that include this unit

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 039909 Cleaning  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 039909 Cleaning  25/Nov/2008 
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Modification History

Not applicable.

Unit Descriptor

This unit involves the skills and knowledge required to clean transportation units and facilities for passenger use in accordance with workplace and regulatory requirements, including identifying and preparing for cleaning; cleaning the facility or unit; identifying any minor maintenance requirements of transportation units and facilities; and completing all work requirements.

Application of the Unit

Work must be carried out in accordance with codes/regulations and workplace requirements relevant to the cleaning of transportation units and facilities for passenger use.

Work is performed under some supervision, generally within a team environment.

Work involves the application of regulatory requirements and workplace procedures to the cleaning of transportation units and facilities for passenger use as part of work activities in the transport and allied industries.

Licensing/Regulatory Information

Not applicable.

Pre-Requisites

Not applicable.

Employability Skills Information

The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this competency is packaged will assist in identifying employability skill requirements.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the required performance needed to demonstrate achievement of the element. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria

Elements and Performance Criteria 

Element 

Performance Criteria 

1

Identify and prepare for cleaning 

1.1

Transportation units and facilities are inspected for hygiene and cleanliness on an on-going basis

1.2

Customer complaints regarding lack of hygiene and cleanliness within transport units and facilities are investigated

1.3

Transport units or areas requiring cleaning and the nature of the material to be cleaned is identified to determine appropriate response

1.4

Cleaning procedures are identified and cleaning materials and equipment are organised in accordance with workplace procedures

1.5

Areas that require cleaning that breach OH&S regulations or workplace standards are cordoned off to prevent access by staff and customers

2

Clean facility or unit 

2.1

Transportation units and facilities are cleaned or detailed to workplace standards

2.2

Cleaning equipment is operated in accordance with OH&S regulations, codes of practice, and workplace procedures

2.3

Chemicals are used in accordance with OH&S legislation, codes of practice, policies and procedures

2.4

Hazardous and general waste is removed in accordance with OH&S regulations, codes of practice and workplace procedures

3

Identify minor maintenance requirements of transportation units and facilities 

3.1

Transport units and facilities are inspected to identify maintenance requirements

3.2

Minor maintenance of the transport units and facilities is conducted in accordance with the workplace policies and procedures

3.3

Minor maintenance actions are reported in accordance with workplace procedures

3.4

Further maintenance requirements of transport units or facilities are reported in accordance with workplace procedures

4

Complete the work 

4.1

Cordoned off area is re-opened for use when safe for customer access

4.2

Transportation units/facilities cleanliness and appearance is verified prior to the unit being released for service

4.3

Stocks of cleaning equipment are monitored and replenished as required

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS 

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge :

Regulations relevant to the cleaning of transportation units and facilities for passenger use, including, where relevant, the ADG Code and relevant health and hygiene requirements

Relevant OH&S and environmental protection procedures and guidelines

Workplace procedures and policies for the cleaning of transportation units and facilities for passenger use, including the discharging of waste and the charging of water containers

Focus of operation of work systems, equipment, management and site operating systems for the cleaning of transportation units and facilities for passenger use

Equipment, chemicals and materials used during the cleaning of transportation units and facilities for passenger use, and the precautions and procedures that should be followed in their use

Problems that may occur when cleaning transportation units and facilities and appropriate action that can be taken to resolve the problems

Documentation and record requirements

Communication requirements when cleaning transportation units and facilities, including radio operation

Housekeeping standards procedures required in the workplace

Site layout

Required skills :

Communicate effectively with others when cleaning transportation units and facilities

Read and interpret instructions, procedures, information and signs relevant to the cleaning of transportation units and facilities

Interpret and follow operational instructions and prioritise work

Complete documentation related to work activities

Operate electronic communication equipment to required protocol

Work collaboratively with others when cleaning transportation units and facilities

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems, faults or malfunctions that may occur when cleaning transportation units and facilities in accordance with regulatory requirements and workplace procedures

Apply precautions and required action to minimise, control or eliminate hazards that may exist when cleaning transportation units and facilities

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and safely use relevant equipment and materials when cleaning transportation units and facilities

Select and use required personal protective equipment conforming to industry and OH&S standards

Select, mix and apply appropriate cleaning materials

Handle and store hazardous substances and materials

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment 

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment 

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Range Statement

RANGE STATEMENT 

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be conducted in:

a range of work environments

by day or night

Transportation units may include:

rail carriages, buses, coaches, ferries and other transport units

Cleaning equipment may include:

vacuum cleaner

steam cleaners

mop and bucket

polisher

broom

hose

shampoo unit

hovel

specialised cleaning unit

remote controlled cleaning unit

special containers for syringes

Reporting may include:

verbal communication

written communication

Hazards in the work area may include exposure to:

chemicals

dangerous or hazardous substances

Facilities could include:

hard floor (internal)

soft floor

ceiling surfaces and fittings

external surfaces

hard floor (external)

glass surfaces

internal surfaces

furniture and fittings

seats

hard surfaces (e.g. metal, tiled)

Transportation units may include:

passenger vehicles/carriages/vessels owned leased or hired for which the organisation is responsible for cleaning

Facilities may include:

any premises owned, leased or hired and used by the transport system's internal and external customers

Chemicals include:

all types of active and passive materials/agents used for cleaning within the organisation's transportation units and facilities

Hazardous waste includes:

all materials/agents/items/objects that are identified under the relevant acts, regulations or codes

Equipment used to cordon off areas may include:

portable barriers

gate closure

witches hats

designated tape

Personal protective equipment may include:

gloves

safety headwear and footwear

high visibility clothing

Consultative processes may involve:

other workplace personnel, supervisors and managers

Communication in the work area may include:

phone

radio

oral, aural or signed communications

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documents may include:

workplace procedures and policies for the cleaning of transportation units and facilities for passenger use

work instructions. inspection reports, works orders, job description, and induction materials

manufacturers specifications for equipment/materials

relevant OH&S and environmental protection requirements and policies

relevant codes of practice including the National Standards for Manual Handling, the Industry Safety Code and the ADG Code

relevant health and hygiene legislation, regulations and related documentation

award, enterprise bargaining agreement and other industrial arrangements

customer service and quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

relevant codes and regulations pertaining to the cleaning of transportation units and facilities for passenger use, including health and hygiene regulations and the ADG Code

relevant state/territory OH&S legislation

relevant state/territory environmental protection legislation

workplace relations regulations including equal opportunity, equal employment opportunity and affirmative action legislation

workers compensation regulations

Unit Sector(s)

Not applicable.

Competency Field

B - Equipment Checking&Maintenance

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