Modification History
Not Applicable
Unit Descriptor
Unit Descriptor |
This unit involves the skills and knowledge required to plan and manage international freight transfer in accordance with relevant regulatory requirements and workplace procedures, including the ADG and IDG codes. This includes analysing freight transfer requirements, planning and establishing processes for international freight transfer, monitoring and coordinating systems and processes for international freight transfer, and completing all required documentation. Licensing, legislative, regulatory or certification requirements are applicable to this unit. |
Application of the Unit
Application of the Unit |
Work must be must be carried out in compliance with the relevant Australian and international regulations, standards and codes of practice, including the ADG and IDG Code. Work is under general guidance on progress and outcomes of work. It requires discretion and judgement for self and others in planning and using resources, services and processes to achieve required outcomes within workplace policy and procedures. A range of opportunities may be used to develop the work area and to support the development of work systems, innovative strategies to deal with contingencies and to encourage the achievement of the workplace's goals and key performance objectives by the work area and the individuals and teams within it. The unit generally applies to those with responsibility for resource coordination and allocation and provides leadership of others individually or in teams. |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 Analyse freight transfer requirements |
1.1 Australian and international codes and regulations and workplace policies for international freight transfer are identified 1.2 Information on current and potential customers and their international freight requirements are obtained and analysed in accordance with workplace procedures 1.3 Special characteristics and customer requirements for the types of freight to be transferred are identified, interpreted and considered in accordance with workplace procedures 1.4 Appropriate options for international freight transfer are evaluated in terms of identified special requirements, customer needs and relevant regulatory requirements including Australian and international codes for the transfer of dangerous goods and hazardous materials 1.5 Selected options for freight transfer arrangements are documented in accordance with workplace policy and related regulations |
2 Plan systems and processes for international freight transfer |
2.1 Workplace policies and mission statement are interpreted to define the process requirements for international freight transfer 2.2 Appropriate systems are evaluated and established/coordinated to facilitate the organisation of international freight transfer including suitable risk analysis 2.3 Human resources needed to organise international freight transfer are identified and documented 2.4 Action is initiated to ensure staff are assigned, recruited and/or trained in accordance with identified human resource requirements 2.5 Office, computer and communications equipment is identified and action initiated for appropriate assignment or procurements 2.6 Quality standards and procedures for proposed international freight transfer processes are documented/updated in accordance with workplace procedures |
3 Monitor and coordinate systems and processes for international freight transfer |
3.1 International freight forwarding operations are monitored against identified quality standards and compliance with Australian and international regulatory requirements 3.2 Non-compliance with quality standards or regulatory requirements is identified and appropriate action is initiated to report and rectify any identified problems 3.3 Customer satisfaction with international freight transfer services is monitored using appropriate methods 3.4 Customer concerns and suggestions for service improvements are acted upon in accordance with workplace procedures 3.5 Reports and other required documentation related to international freight transfer operations are completed and referred to relevant personnel in accordance with workplace procedures 3.6 Any changes in Australian and international regulations and codes of practice relevant to international freight transfer are monitored, identified and appropriate action is initiated to ensure ongoing compliance of workplace processes and systems |
Required Skills and Knowledge
REQUIRED KNOWLEDGE AND SKILLS |
This describes the essential knowledge and skills and their level required for this unit. |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
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Context of and specific resources for assessment |
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Method of assessment |
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Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. |
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Work may be undertaken: |
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Customers may be: |
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Operations may be conducted: |
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The workplace environment may involve: |
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Work systems may include: |
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Information needed to organise the international transport of freight may include: |
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Forms of transport may include: |
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Consultative processes may involve: |
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Communications systems may involve: |
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Depending on the type of organisation concerned and the local terminology used, workplace procedures may include: |
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Documentation/records may include: |
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Applicable procedures and codes may include: |
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Unit Sector(s)
Not Applicable
Competency Field
Competency Field |
A - Handling Cargo/Stock |