Unit of competency details
SIFCCAC005 - Coordinate chapel operations (Release 1)
Summary
Usage recommendation:
Deleted
The
Deleted
usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your
training regulator.
Releases:
| 1 1 (this release) |
21/Jun/2013 |
Companion volumes:
Unit of competency
Assessment requirements
Training packages that include this unit
Qualifications that include this unit
Classifications
Classification history
| ASCED Module/Unit of Competency Field of Education Identifier | 080399 | Business And Management, N.e.c. | 01/Nov/2013 | |
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Unit of competency
Modification History
Not applicable.
Application
This unit describes the performance outcomes, skills and knowledge required to arrange chapel bookings, receive and transfer coffins and caskets, and ensure the ongoing maintenance of chapels. It applies to funeral home, cemetery and crematorium staff working with relative autonomy according to work health and safety, relevant legislation and workplace policies and procedures.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Competency Field
Cemetery and Crematoria Administration and Coordination
Unit Sector
Cemetery and Crematoria
Elements and Performance Criteria
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ELEMENTS
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PERFORMANCE CRITERIA
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Elements describe the essential outcomes.
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Performance criteria describe the performance needed to demonstrate achievement of the element.
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1. Operate a chapel.
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1.1 Establish daily work requirements to assist with efficient chapel operations.
1.2 Review and communicate daily chapel schedules to funeral personnel and relevant staff.
1.3 Maintain operating hours for chapel each day according to schedules.
1.4 Receive, place and transfer coffins and caskets according to special requirements.
1.5 Check coffin and casket nameplates against chapel register.
1.6 Assist funeral personnel and external suppliers as required.
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2. Maintain a chapel.
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2.1 Maintain cleanliness of chapel according to daily schedules.
2.2 Conduct regular maintenance checks.
2.3 Undertake minor repair and report maintenance issues as required.
2.4 Document maintenance and repair activities.
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Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Unit Mapping Information
SIFBCR006A Coordinate chapel operations.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c2c3131e-4418-4aa3-8ff1-a855c95f7fd6
Assessment requirements
Modification History
Not applicable.
Performance Evidence
Evidence of the ability to:
- register, record and check chapel bookings according to workplace policies and procedures
- implement daily chapel operation and maintenance activities in an efficient manner and in accordance with scheduled bookings.
Evidence of performance of coordinating chapel operations for two or more funerals is required to demonstrate consistency of performance and ability to respond to different situations.
Knowledge Evidence
Demonstrated knowledge of:
- workplace policies and procedures regarding chapel operation procedures
- basic chapel operation procedures, including:
- recording and checking chapel bookings
- placing and removing signs and floral tribute markers
- checking and completing relevant documentation, including:
- funeral service details
- celebrant instructions
- applications for burial
- certificates of burial or delivery for cremation
- schedule running sheets
- transfer documents
- preparing and operating electronic coffin or casket lowering equipment
- roles and responsibilities of personnel in relation to chapel operations
- social, religious and cultural differences and traditions in relation to chapel operations, including:
- orientation of coffin or casket
- lighting and placement of candle
- placement of flowers
- placement of photographs
- professional funeral services industry parameters and protocols in dealing with the deceased and the bereaved.
Assessment Conditions
Skills must be demonstrated in a chapel within a funeral home or cemetery and crematoria workplace:
- using suitable equipment and resources, including:
- chapel equipment, including floral tribute markers and audio equipment
- documentation, including chapel schedules and bookings
- under industry operating conditions where there is:
- integration of tasks with possible interruptions to work typical of the job role
- speed and timing requirements that reflect commercial operating conditions
- interaction with relevant personnel
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c2c3131e-4418-4aa3-8ff1-a855c95f7fd6
