Mapping	Notes	Date
Deleted	Deleted from PSP Public Sector Training Package	02/Apr/2022
Supersedes and is equivalent to PSPGOV518A - Benchmark performance	Unit code updated. Content and formatting updated to comply with the new standards. All PC transitioned from passive to active voice. Assessment Requirements created drawing upon specified assessment information from superseded unit.	06/Mar/2016

Release	Release date
1 1 (this release)	07/Mar/2016

CodeSort Table listing Training packages that include this unit by the Code column	TitleSort Table listing Training packages that include this unit by the Title column	Release
TLI - Transport and Logistics Training Package	Transport and Logistics Training Package	5.0-13.0
PSP - Public Sector Training Package	Public Sector Training Package	1.0,2.0

CodeSort Table listing Qualifications that include this unit by the Code column	TitleSort Table listing Qualifications that include this unit by the Title column	Usage Recommendation	Release
TLI50420 - Diploma of Materiel Logistics	Diploma of Materiel Logistics	Superseded	1
PSP50116 - Diploma of Government	Diploma of Government	Superseded	1
TLI50316 - Diploma of International Freight Forwarding	Diploma of International Freight Forwarding	Superseded	2
TLI50119 - Diploma of International Freight Forwarding	Diploma of International Freight Forwarding	Current	1-2
TLI50419 - Diploma of Materiel Logistics	Diploma of Materiel Logistics	Superseded	1
TLI50215 - Diploma of Materiel Logistics	Diploma of Materiel Logistics	Superseded	2
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Scheme	Code	Classification value
ASCED Module/Unit of Competency Field of Education Identifier	080317	Quality Management

Scheme	Code	Classification value	Start date	End date
ASCED Module/Unit of Competency Field of Education Identifier	080317	Quality Management	09/Aug/2016

Unit of competency

Modification History

Release

Comments

This unit was released in PSP Public Sector Training Package release 1.0 and meets the Standards for Training Packages.

This unit supersedes and is equivalent to PSPGOV518A Benchmark performance.

Unit code updated
Content and formatting updated to comply with new standards
All PC transitioned from passive to active voice

Application

This unit describes the skills required to benchmark performance of a functional area or business unit of an organisation. It includes designing a benchmarking approach, establishing benchmarks, establishing and managing a benchmarking exercise, gathering and analysing information, reporting on and acting on benchmarking outcomes.

This unit applies to those working in generalist and specialist roles within the public sector.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work autonomously, performing complex tasks in a range of familiar contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

Competency Field

General

Elements and Performance Criteria

ELEMENTS	PERFORMANCE CRITERIA
Elements describe the essential outcomes	Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1. Design benchmarking approach	1.1 Confirm the organisation’s core business, functions, and purpose to provide a context for the benchmarking exercise. 1.2 Analyse the organisation’s strategic and organisational context to identify factors with current or future impact on the organisation. 1.3 Establish the scope of the benchmarking exercise and determine objectives, desired outcomes, timeframes and resources. 1.4 Prepare a project plan and have it approved.
2. Establish benchmarks	2.1 Identify key result areas for benchmarking in accordance with determined scope and objectives. 2.2 Conduct consultation with key stakeholders to consider and confirm the validity and usefulness of the established benchmarks. 2.3 Confirm benchmarks or make arrangements to develop and/or use them.
3. Undertake benchmarking exercise	3.1 Establish and resource staffing arrangements. 3.2 Include consultation, communication with stakeholders and ongoing progress reports as a feature of the management of the exercise to ensure the engagement and cooperation of those people in the areas being benchmarked. 3.3 Manage benchmarking exercise in accordance with timeframes and budgetary constraints.
4. Gather and analyse information	4.1 Undertake networking and consultation with staff in the areas to be benchmarked, to gather tacit knowledge. 4.2 Encourage input to ensure outcomes are valid, reliable and useful for improving performance. 4.3 Gather organisational data, collate with information from consultation and analyse against benchmarks. 4.4 Discuss benchmarking findings with staff and management, and incorporate feedback into final results.
5. Report on and/or act on benchmarking outcomes	5.1 Write and present benchmarking report to meet audience needs. 5.2 Identify areas of excellence, strengths and recommendations for improvement in the report. 5.3 Develop a strategy for phased implementation of recommendations when required. 5.4 Preserve and store research information to provide historical data for subsequent benchmarking exercises. 5.5 Act upon and/or implement benchmarking outcome recommendations.

Foundation Skills

Foundation skills are embedded within the elements and performance criteria of this unit.

Unit Mapping Information

This unit supersedes and is equivalent to PSPGOV518A Benchmark performance.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=bebbece7-ff48-4d2c-8876-405679019623

Assessment requirements

Modification History

Release

Comments

These Assessment Requirements were released in PSP Public Sector Training Package release 1.0 and meet the Standards for Training Packages.

Assessment Requirements created drawing upon specified assessment information from superseded unit

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying legislation, regulations and policies relating to benchmarking
planning and managing projects
interpreting organisational information
consulting with diverse stakeholders
writing recommendations and reports requiring formality of expression

Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation including WHS and environment, regulations, policies, procedures and guidelines relating to benchmarking
principles of benchmarking performance
organisational structure and functions, systems and processes
public sector standards including ethics and security relating to organisational information
project management

Assessment Conditions

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=bebbece7-ff48-4d2c-8876-405679019623

Unit of competency details

PSPGEN059 - Benchmark performance (Release 1)

Summary

Training packages that include this unit

Qualifications that include this unit

Classifications

Classification history

Content

Unit of competency

Modification History

Application

Competency Field

Elements and Performance Criteria

Foundation Skills

Unit Mapping Information

Links

Assessment requirements

Modification History

Performance Evidence

Knowledge Evidence

Assessment Conditions

Links

Reports

Resources

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Using training.gov.au

Acknowledgement of Country