Modification History
PSP52110 Release 2: Layout adjusted. No changes to content.
PSP52110 Release 1: Primary release.
Description
This qualification supports senior staff in a workplace relations environment. The candidate may:
- provide information and advice of a complex nature regarding workplace relations queries
- supervise and support front line workplace relations staff
- conduct investigations into potential workplace relations breaches
The candidate may work in a department, organisation, division or business unit that provides specialist workplace relations services to employers, employees, union officials, industry bodies or other agencies. The qualification is also applicable for candidates who are working in a broader human resource management area and seeking to pursue a career path in workplace relations within government.
Pathways Information
Not applicable.
Licensing/Regulatory Information
Not applicable.
Entry Requirements
Not applicable.
Employability Skills Summary
Not applicable.
Packaging Rules
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11 units of competency are required for this qualification including:
Units selected should not duplicate content already covered by other units in this qualification . All elective units must be selected from an equivalent qualification level or higher, unless otherwise stated. ** For this qualification, a maximum of 1 unit from Certificate IV level may be used. |
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Core units |
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PSPETHC501B |
Promote the values and ethos of public service |
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PSPGOV504B |
Undertake research and analysis |
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PSPGOV512A |
Use complex workplace communication strategies |
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PSPLEGN501B |
Promote compliance with legislation in the public sector |
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PSPOHS401B |
Implement workplace safety procedures and programs |
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Group A : Workplace Relations |
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PSPGOV508A |
Manage conflict |
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PSPGOV511A |
Provide leadership |
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PSPWPI503C |
Investigate possible breaches of workplace legislation |
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PSPWPR501A |
Provide advice on complex workplace relations issues |
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PSPWPR502A |
Manage compliance with workplace relations legislation |
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PSPWPR503A |
Apply workplace relations dispute resolution procedures |
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PSPWPR504A |
Support resolution of complaints relating to workplace relations processes or outcomes |
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Group B : General |
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PSPGOV503B |
Coordinate resource allocation and usage |
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PSPGOV505A |
Promote diversity |
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PSPGOV506A |
Support workplace coaching and mentoring |
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PSPGOV507A |
Undertake negotiations |
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PSPGOV509A |
Conduct evaluations |
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PSPGOV510A |
Undertake and promote career management |
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PSPGOV513A |
Refine complex workplace documents |
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PSPGOV514A |
Facilitate change |
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PSPGOV515A |
Develop and use political nous |
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PSPGOV516A |
Develop and use emotional intelligence |
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PSPGOV517A |
Coordinate risk management |
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PSPGOV518A |
Benchmark performance |
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PSPGOV519A |
Manage performance |
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PSPGOV520A |
Scope statistical data collection |
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PSPGOV521A |
Collect statistical data |
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PSPGOV522A |
Process statistical data |
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PSPGOV523A |
Interrogate and analyse statistical data |
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PSPGOV524A |
Interpret data and related statistics |
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PSPREG503A |
Supervise and carry out complex inspections and monitoring |
