Unit of competency
Modification History
Release 1. Supersedes and is equivalent to MEM15019B Conduct a field inspection.
Application
This unit of competency defines the skills and knowledge required to conduct a trade measurement field inspection on trader's premises and is designed for those performing trade measurement inspection activities in trading environments.
It is applied to trade measurement inspections involving pre-packed articles, auditing servicing licensees, public weighbridges, investigating consumer complaints, examining trading practices, performing verification/certification and in-service inspection.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Band: B
Unit Weight: 12
Pre-requisite Unit
MEM09002 Interpret technical drawing
MEM11011 Undertake manual handling
MEM12003 Perform precision mechanical measurement
MEM12004 Perform precision electrical/electronic measurement
MEM12005 Calibrate measuring equipment
MEM12023 Perform engineering measurements
MEM13003 Work safely with industrial chemicals and materials
MEM13015 Work safely and effectively in manufacturing and engineering
MEM15004 Perform inspection
MEM15005 Select and control inspection processes and procedures
MEM15015 Examine trading practices
MEM15016 Inspect pre-packed articles
MEM15017 Use and maintain reference standards
MEM15018 Investigate consumer complaints
MEM16002 Conduct formal interviews and negotiations
MEM16004 Perform internal/external customer service
MEM16006 Organise and communicate information
MEM18001 Use hand tools
MEM18002 Use power tools/hand held operations
Competency Field
Quality
Elements and Performance Criteria
Elements |
Performance Criteria |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Develop a work plan to conduct field inspections |
1.1 Follow standard operating procedures (SOPs) 1.2 Comply with work health and safety (WHS) requirements at all times 1.3 Identify traders for inspection in accordance with organisational priorities 1.4 Schedule routine field inspections to complement other inspection activities whilst maximising organisational efficiencies and effectiveness 1.5 Identify and access appropriate equipment 1.6 Make specific inspection arrangements with the trader 1.7 Research relevant reference and/or technical information and trader history |
2. Maintain test equipment during a field inspection |
2.1 Transport test equipment in accordance with manufacturers' specifications and organisational procedures 2.2 Operate test equipment within manufacturers' specifications 2.3 Report failures and repairs of test equipment in accordance with organisational procedures |
3. Conduct initial on-site assessment of the trading premises |
3.1 Undertake surveillance of the trading premises to evaluate the trading practices in use 3.2 Explain the purpose of the inspection to the trader or responsible person after the officer has established their identity 3.3 Identify measuring instruments used for trade and plan the inspection with minimal disruption to the trader 3.4 Identify locations for product return or disposal for later use |
4. Inspect instruments and trading practices |
4.1 Select measuring instruments for inspection in accordance with organisational guidelines 4.2 Use test equipment in accordance with organisational procedures, taking into consideration WHS factors 4.3 Conduct relevant test procedures for verification and in-service inspection 4.4 Conduct inspection of pre-packed articles 4.5 Identify trading practices and take action to remedy any non-compliance |
5. Undertake an investigation where a breach is detected |
5.1 Gather evidence relating to the breach 5.2 Interview trader and witnesses for supporting evidence 5.3 Maintain chain of evidence |
6. Complete documentation for inspection |
6.1 Record instrument and trader information for the organisation's information system 6.2 Complete inspection documentation in accordance with organisational procedures |
7. Advise trader of inspection outcomes |
7.1 Advise the trader of instrument test, pre-packed article and trading practice results 7.2 Discuss the trader's enquiries and concerns, providing accurate and current information 7.3 Explain legislative requirements, obligations and possible corrective solutions to the trader 7.4 Advise the trader of reporting procedures and possible outcomes for any detected breaches 7.5 Plan follow-up activities based on inspection outcomes |
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Range of Conditions
This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. |
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Reference materials include one or more of the following: |
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Technical information and trader history includes one or more of the following: |
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Trading practices include one or more of the following: |
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Test equipment includes one or more of the following: |
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WHS considerations include one or more of the following: |
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Non-compliance includes one or more of the following: |
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Documentation includes one or more of the following: |
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Unit Mapping Information
Release 1. Supersedes and is equivalent to MEM15019B Conduct a field inspection.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=b7050d37-5fd0-4740-8f7d-3b7a49c10bb2