Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 7.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse signalling and digital path alarms and clear network faults

1.1 Obtain work details and scope from relevant personnel and arrange for site access in compliance with required security arrangements, legislation, codes, regulations and standards

1.2 Activate alarm management system, produce a trouble report and verify common channel signalling (CCS) and data faults

1.3 Investigate cause of alarm, analyse results, determine required repair action and allocate resources according to organisational requirements

1.4 Monitor repair and restoration procedures and confirm commitment to specified timelines

1.5 Initiate escalation procedures according to enterprise procedures

1.6 Reset alarms on completion of repair and monitor subsequent alarms to confirm no re-occurrence of the problem

2. Monitor integrity of data received on equipment ports

2.1 Activate alarm screens and monitor port times on a regular basis to confirm procedures are running

2.2 Clear port blockage and problems on completion of planned works and log in required database

2.3 Monitor repair and restoration procedures to confirm commitment to specified timelines and initiate escalation procedures as required and according to enterprise procedures

3. Monitor and acceptance test repair

3.1 Verify network stabilisation throughout repair and monitor repair action and confirm minimal impact on the network

3.2 Conduct acceptance testing according to prescribed operating procedures

3.3 Monitor network stability on completion and refer problems to required area for action

3.4 Block alarms for out-of-service circuits

4. Coordinate CCS relationships

4.1 Log requests for relationship change and follow up problems with required support staff

4.2 Monitor network stability and manage loading of data until the process is completed

4.3 Update models and enterprise systems

5. Coordinate CCS rearrangements

5.1 Log requests for rearrangement scenarios and verify feasibility of the rearrangement

5.2 Enter details of rearrangement in required system and update system records

5.3 Monitor completed work for accuracy and network stability on completion

5.4 Produce a copy of documentation for future reference

SKILL 

DESCRIPTION 

Numeracy

• Extracts and evaluates mathematical data embedded in a range of technical information

Reading

• Organises, evaluates and interprets information from equipment and system manuals, specifications and relevant enterprise documentation

Writing

• Prepares workplace documentation, including reports and recommendations, incorporating technical language to communicate complex information clearly and effectively

Teamwork

• Selects and uses relevant conventions and protocols when communicating with personnel in a range of work contexts

Planning and organising

• Sequences and schedules complex activities, monitors implementation and manages required communication

Problem solving

• Uses analytical processes to decide on a course of action, establishing criteria for deciding between options and seeking input and advice from others, if necessary
• Uses formal processes to monitor implementation of solutions and reflect on outcomes

Self-management

• Considers and adheres to organisational procedures and protocols and legal and regulatory responsibilities when planning and undertaking work

Technology

• Uses digital systems and tools to enter, store and analyse data

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 7.0.