Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan to implement enterprise IP communications

1.1 Produce design considerations for planning and implementing IP-based voice communications networks

1.2 Produce a solutions plan to meet business expectations

1.3 Select the required resources to effectively install or upgrade voice management servers

1.4 Perform, test and evaluate the installation or upgrade of voice call management software against the solutions plan

2. Plan, configure and test call processing network elements for a single-site deployment

2.1 Produce a topology of the voice network and plan the location of the call processing network elements to best support the business requirements

2.2 Install and test voice servers to support user requirements, third-party session initiation protocol (SIP) phones and lightweight directory access protocol (LDAP) integration

2.3 Install and configure local area network (LAN) switches to support IP phones

2.4 Configure and test voice gateways according to gateway requirements to allow for internal calls and external calls and provide voice features

2.5 Configure and test the integration of voice servers with other media systems

2.6 Test and evaluate final configuration against the design requirements

3. Manage security and privacy of IP voice network

3.1 Produce design and installation templates for bulk deployment across the enterprise

3.2 Research and implement the use of a network support model to manage the performance and security of the IP voice network

3.3 Design and conduct simple security deployment scenarios to test the integrity and security of the voice network

Skill 

Performance Criteria 

Description 

Reading

1.4, 2.4, 2.6, 3.2

• Recognises and interprets complex technical information to determine and adhere to design requirements

Writing

1.1, 1.2, 2.1, 3.1

• Develops a broad range of material, including planning documentation, design and installation templates for a specific audience using clear and detailed language to convey explicit information, requirements and recommendations

Numeracy

1.3, 1.4, 2.2, 2.4-2.6

• Interprets numerical data in planning phase and undertakes measurements to evaluate performance and interoperability of network
• Uses mathematical formulas and calculations to estimate and plan resource requirements

Get the work done

1.1, 1.3, 1.4, 2.1-2.6, 3.2

• Demonstrates a sophisticated understanding of principles, concepts, language and practices associated with the digital world, and uses these to troubleshoot and understand the uses and potential of new technology
• Uses a broad range of strategies to store, access and organise virtual information, recognising that design choices will influence what information is retrieved and how it may be interpreted and used
• Is acutely aware of the importance of understanding, monitoring and controlling access to digitally stored and transmitted information
• Uses a mix of intuitive and formal processes to identify key information and issues, evaluate alternative strategies, anticipate consequences and consider implementation issues and contingencies
• May use formal analytical and lateral thinking techniques for identifying issues and generating and evaluating possible solutions

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTNWK611 Configure call processing network elements for secure VoIP networks

ICANWK611A Configure call processing network elements for secure VoIP networks

Updated to meet Standards for Training Packages.

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.