Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with ICT Information and Communications Technology Training Package Version 1.0. |
Application
This unit describes the skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot medium enterprise switches.
It applies to individuals working as help desk technicians and network support technicians.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Networking
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Prepare to install a medium enterprise switch |
1.1 Prepare for given work according to legislation, workplace health and safety (WHS), codes, regulations and standards 1.2 Arrange access to the site according to required procedure 1.3 Review existing network design documentation to ensure it is current and complete 1.4 Select the network elements required to be installed to meet the technical requirements 1.5 Contact vendors and service suppliers to obtain specifications and availability of identified components 1.6 Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client 1.7 Liaise with appropriate person to obtain approval for the plans, including security clearance and timing |
2. Configure basic switch operation |
2.1 Determine network segmentation, basic traffic management and basic switching requirements 2.2 Perform, save and verify initial switch configuration tasks 2.3 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts 2.4 Perform, save and verify initial switch configuration tasks 2.5 Upgrade firmware on a switch 2.6 Save and back up switch configuration files 2.7 Implement basic switch security |
3. Configure and verify advanced switching functions |
3.1 Determine enhanced switching technologies 3.2 Configure and verify virtual local area networks (VLANs) 3.3 Configure and verify trunks between switches 3.4 Configure and verify inter-VLAN routing 3.5 Configure and verify spanning tree protocol (STP) and rapid spanning tree protocol (RSTP) operation |
4. Troubleshoot medium enterprise switches |
4.1 Troubleshoot device configuration and network connectivity using basic utilities 4.2 Identify and resolve common switched network issues |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance Criteria |
Description |
Reading |
1.1-1.3 |
|
Writing |
1.6 |
|
Oral Communication |
1.5, 1.7, 2.1, 3.1 |
|
Numeracy |
3.2-3.5 |
|
Navigate the world of work |
1.1 |
|
Get the work done |
1.1, 1.2, 1.4, 1.6, 2.2-2.7, 3.2-3.5, 4.1, 4.2 |
|
Unit Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence unit |
ICTNWK508 Install, operate and troubleshoot medium enterprise switches |
ICANWK508A Install, operate and troubleshoot medium enterprise switches |
Updated to meet Standards for Training Packages |
Equivalent unit |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2