Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with ICT Information and Communications Technology Training Package Version 1.0. |
Application
This unit describes the skills and knowledge required to manage deployment and administration of an enterprise messaging environment.
It applies to individuals working as information and communications technology (ICT) professionals who configure and deploy software to supply mail, collaboration and messaging services in an enterprise environment.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Networking
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Plan, implement and test an enterprise email solution |
1.1 Plan implementation to provide mail services to meet business requirements 1.2 Prepare existing network for mail server installation 1.3 Install and configure mail servers 1.4 Configure users, mailboxes, address lists, distribution lists and user constraints 1.5 Configure mail-client access 1.6 Configure message integrity and anti-spam, antivirus and anti-phishing measures 1.7 Configure message transport to deliver mail within and outside enterprise 1.8 Monitor mail system performance 1.9 Implement measures to provide high availability and data recovery 1.10 Test functionality |
2. Plan, implement and test remote access to email |
2.1 Plan remote access to mail 2.2 Configure mail system to provide remote access 2.3 Test remote mail access |
3. Plan, implement and test an enterprise web portal or content management solution |
3.1 Plan namespace and server roles, and deploy web portal or content management software 3.2 Configure access and security 3.3 Configure network infrastructure 3.4 Manage design and customisation of portal and related services 3.5 Monitor performance and logs 3.6 Implement measures to provide high availability and disaster recovery 3.7 Test functionality |
4. Plan, implement and test business collaboration tools |
4.1 Plan namespace and server roles, and deploy business collaboration software 4.2 Configure access and security 4.3 Configure network infrastructure 4.4 Customise to meet business requirements 4.5 Monitor performance and logs 4.6 Implement measures to provide high availability and disaster recovery 4.7 Test functionality |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance Criteria |
Description |
Reading |
4.5 |
|
Numeracy |
1.10, 3.5 |
|
Get the work done |
1.1-1.10, 2.1-2.3, 3.-3.4, 3.6, 3.7, 4.1-4.4, 4.6, 4.7 |
|
Unit Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
ICTNWK501 Plan, implement and test enterprise communication solutions |
ICANWK501A Plan, implement and test enterprise communication solutions |
Updated to meet Standards for Training Packages |
Equivalent unit |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2