Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan, implement and test an enterprise email solution

1.1 Plan implementation to provide mail services to meet business requirements

1.2 Prepare existing network for mail server installation

1.3 Install and configure mail servers

1.4 Configure users, mailboxes, address lists, distribution lists and user constraints

1.5 Configure mail-client access

1.6 Configure message integrity and anti-spam, antivirus and anti-phishing measures

1.7 Configure message transport to deliver mail within and outside enterprise

1.8 Monitor mail system performance

1.9 Implement measures to provide high availability and data recovery

1.10 Test functionality

2. Plan, implement and test remote access to email

2.1 Plan remote access to mail

2.2 Configure mail system to provide remote access

2.3 Test remote mail access

3. Plan, implement and test an enterprise web portal or content management solution

3.1 Plan namespace and server roles, and deploy web portal or content management software

3.2 Configure access and security

3.3 Configure network infrastructure

3.4 Manage design and customisation of portal and related services

3.5 Monitor performance and logs

3.6 Implement measures to provide high availability and disaster recovery

3.7 Test functionality

4. Plan, implement and test business collaboration tools

4.1 Plan namespace and server roles, and deploy business collaboration software

4.2 Configure access and security

4.3 Configure network infrastructure

4.4 Customise to meet business requirements

4.5 Monitor performance and logs

4.6 Implement measures to provide high availability and disaster recovery

4.7 Test functionality

Skill 

Performance Criteria 

Description 

Reading

4.5

• Gathers, interprets and analyses technical documentation to test and implement business tools successfully

Numeracy

1.10, 3.5

• Selects and interprets mathematical information that may be partly embedded in a range of familiar and less familiar tasks to evaluate performance and interoperability of communication services

Get the work done

1.1-1.10, 2.1-2.3, 3.-3.4, 3.6, 3.7, 4.1-4.4, 4.6, 4.7

• Uses a combination of formal, logical planning processes and an increasingly intuitive understanding of context to plan, design and implement a communications solution
• Reflects on the ways in which digital systems and tools are used, or could be used, to achieve work goals and begins to recognise strategic and operational applications
• Uses specialised software to ensure a business can engage with geographically distributed team members in virtual environments
• Initiates standard procedures when responding to a predictable range of network and software compatibility problems

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTNWK501 Plan, implement and test enterprise communication solutions

ICANWK501A Plan, implement and test enterprise communication solutions

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.