Modification History
Release |
Comments |
Release 1 |
This Unit first released with ICA11 Information and Communications Technology Training Package version 1.0 |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to develop technical and related requirements that will enable business solutions to be implemented in an organisation.
Application of the Unit
This unit applies to system analysts in a range of information and communications technology (ICT) areas who are required to produce technical specifications.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Element |
Performance Criteria |
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1. Research business requirements |
1.1 Define hardware and software requirements of the business solution 1.2 Determine model of business 1.3 Determine technical specifications for business 1.4 Establish interface requirements for end users and external parties 1.5 Document business solution requirements for approval from stakeholders 1.6 Determine IT security requirements |
2. Analyse the impact of technical solutions |
2.1 Identify hardware, software and network requirements 2.2 Identify software solutions to build business platform 2.3 Identify processes to be changed by the business solution 2.4 Determine the effect changes will have on the value or supply chain 2.5 Research a range of security protocols suitable for business solutions 2.6 Document impact of changes and submit to relevant stakeholders |
3. Develop and test business solutions |
3.1 Implement hardware and software solutions for testing purposes 3.2 Identify training needs to update personnel skills 3.3 Plan timelines and allocation of resources for business solution 3.4 Develop performance standards and benchmark results 3.5 Determine costs involved to implement business solution 3.6 Document the business solution |
4. Secure sign-off of validated solution |
4.1 Test, validate and document results of the business solution 4.2 Provide results to appropriate person for verification 4.3 Obtain sign-off on business solution |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit.
Required skills
- analytical skills to analyse business requirements
- communication skills to communicate with clients, stakeholders and technical staff
- literacy skills to:
- produce technical requirements document
- understand business requirements
- planning and organisational skills to plan timelines and resource allocation
- research skills to research appropriate hardware and software
- technical skills to:
- implement hardware and software
- produce technical architecture of business solutions.
Required knowledge
- business-process design
- copyright and intellectual property relating to IT systems development
- customer and business liaison
- implications of technology connectivity
- potential business solutions
- prevailing corporate strategies that may influence business solutions.
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of and specific resources for assessment |
Assessment must ensure access to:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Hardware may include: |
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Software may include: |
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Technical specifications may include: |
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Interface requirements may include: |
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Requirements may relate to: |
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Stakeholders may include: |
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Network may include: |
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Security protocols may include: |
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Standards may include: |
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Unit Sector(s)
Systems analysis and design