Modification History
Not Applicable
Unit Descriptor
Descriptor |
This unit of competency describes the skills and knowledge required to provide technical support for assessments of client needs and impairments |
Application of the Unit
Application |
This unit applies to workers within a rehabilitation environment in either a:
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Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Establish a rapport with clients |
1.1 Establish a rapport with clients using appropriate language and interpersonal skills 1.2 Ensure interactions with clients are in accordance with organisation's standards and procedures 1.3 Conduct interactions with clients in a manner which promotes positive client participation |
2. Assess client needs and impairments |
2.1 Identify and assess technical aspects of client needs in accordance with organisation requirements and procedures 2.2 Collect information on relevant environment of use issues affecting client equipment 2.3 Use information in technical assessment of client's equipment |
3. Address client needs |
3.1 Use appropriate principles and standards to address client needs 3.2 Use up to date information to inform decisions about the matching of equipment to clients 3.3 Keep records in accordance with organisation policies and procedures 3.4 Keep records in accordance with legislative requirements 3.5 Perform risk assessment of technical solutions provided 3.6 Ensure adherence to principles of client confidentiality |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge : The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role This includes knowledge of:
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Essential skills : It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role This includes the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this competency unit : |
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Access and equity considerations : |
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Context of and specific resources for assessment : |
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Method of assessment |
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Related units : |
This unit should be assessed in conjunction with the following related units:
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Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Clients may include : |
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Organisation standards and procedures may include those referring to : |
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Impairments may include : |
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Client information may include : |
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Accepted organisation procedures include those related to : |
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Unit Sector(s)
Not Applicable