Unit of competency details
HLTAHW063 - Implement office systems (Release 1)
Summary
Companion volumes:
Unit of competency
Assessment requirements
Replaced release
You are currently viewing the components related to release 1.
The current release is release 2.
View release 2 details.
Training packages that include this unit
Qualifications that include this unit
Accredited courses that have this unit in the completion mapping
Classifications
Classification history
| ASCED Module/Unit of Competency Field of Education Identifier | 080901 | Secretarial And Clerical Studies | 01/Nov/2013 | |
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Unit of competency
Modification History
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Release
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Comments
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Release 1
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This version was released in HLT Health Training Package release 1.0 and meets the requirements of the New Standards for Training Packages.
Significant changes to elements and performance criteria.
New evidence requirements for assessment, including volume and environment requirements
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Application
This unit describes the skills and knowledge required to implement and monitor systems that underpin the effective operation of the organisation’s administrative processes.
This unit applies to those Aboriginal and/or Torres Strait Islander Health Workers working independently and as part of a multidisciplinary team to deliver primary health care services to Aboriginal and/or Torres Strait Islander clients and communities.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
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ELEMENT
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PERFORMANCE CRITERIA
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Elements define the essential outcomes.
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Performance criteria specify the level of performance needed to demonstrate achievement of the element.
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1. Develop office systems to support organisation functions
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1.1 Identify and document requirements for office system processes in accordance with organisational guidelines
1.2 Identify personnel and equipment requirements and develop systems to meet organisational needs
1.3 Establish and implement administrative processes in accordance with organisational guidelines
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2. Monitor office systems
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2.1 Develop a training and/or support processes to enable workers to implement office system
2.2 Evaluate implementation of office systems in consultation with workers
2.3 Identify barriers to effective office system implementation
2.4 Modify existing systems as required to meet ongoing office needs
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Foundation Skills
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This section describes those language, literacy, numeracy and employment skills that are essential to performance.
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Writing
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- in order to use office systems to communicate via email, intranet and computer networking
- in order to set up record storage systems, including indexes and databases
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Numeracy
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- in order to establish accounts and petty cash systems
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Other foundation skills essential to performance are explicit in the performance criteria of this unit.
Unit Mapping Information
No equivalent unit.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ced1390f-48d9-4ab0-bd50-b015e5485705
Assessment requirements
Modification History
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Release
|
Comments
|
|
Release 1
|
This version was released in HLT Health Training Package release 1.0 and meets the requirements of the New Standards for Training Packages.
Significant changes to elements and performance criteria.
New evidence requirements for assessment, including volume and environment requirements
|
Performance Evidence
The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.
There must be evidence that the candidate has:
- implemented system support for at least one office as part of a health service or centre by:
- identifying requirements for:
- documents
- personnel
- equipment
- developing and implementing administration processes
- establishing support strategies for implementing the office support system
- monitoring the office system and making modifications as required.
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.
This includes knowledge of:
- implementation support strategies
- organisation policies, procedures and guidelines
- office system processes and requirements.
Assessment Conditions
Skills must be demonstrated working:
- in a health service or centre
- individually or as a member of a multidisciplinary primary health care team
- with Aboriginal and/or Torres Strait Islander clients and communities.
In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.
Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:
- an Aboriginal and/or Torres Strait Islander Health Worker
or:
- accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ced1390f-48d9-4ab0-bd50-b015e5485705
